Park Place Lexus Plano
Plano, TX
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Excellent Experiance! Great people in every facet of their business. Very good cars too. Ask for Mr Moe Malrawi, he was very knowledgeable and understanding in what I was l Great people in every facet of their business. Very good cars too. Ask for Mr Moe Malrawi, he was very knowledgeable and understanding in what I was looking for. I’m usually on my toes when it come to dealerships, but he made the process very smooth and anxious-free. Huge plus!! Highly recommend! More
Excellent Douglas went our of his way to make this car purchase easy for me. I heard that this car was longer than my previous RX 350. So Douglas brought the ca Douglas went our of his way to make this car purchase easy for me. I heard that this car was longer than my previous RX 350. So Douglas brought the car over to make sure the car fit in my garage. I was to pick up the car on Monday. We had hail that morning so the car I was buying had a little damage. Again Douglas was at my house with a loaner car. He made sure my car was repaired and brought it over this morning. I have been a Lexus customer since the RX 330 was introduced. Bought my First Lexus in Camo Hill, PA probably in 1988. I moved to Texas in 2002 . This is my 4th Lexus. I am a repeat customer because of your customer service More
Great Car Buying Experience! Herb listened to my needs, patiently showed me several options and found me the exact car I was looking for at a good price! What was different is I l Herb listened to my needs, patiently showed me several options and found me the exact car I was looking for at a good price! What was different is I looked at, test drove, decided on, negotiated and signed docs all with Herb. I was not shuffled around from station to station or office to office to buy my car. He did everything. More
No Hassle - Remote Puchase Brett provided a no hassle, here to assist approach in purchasing my Lexus. The paperwork and transaction was completed in a timely manner with the d Brett provided a no hassle, here to assist approach in purchasing my Lexus. The paperwork and transaction was completed in a timely manner with the delivery of my vehicle to my hometown, San Angelo, the next day! Thank you Brett! More
Great buying experience! Certainly this has been a no stress car buying experience. I went with my family multiple times and always was able to have our time to see the car mo Certainly this has been a no stress car buying experience. I went with my family multiple times and always was able to have our time to see the car models with no stress. Personnel was always friendly and respectful without forcing a sale. When I was ready to purchase the vehicle the sales personnel took their time and was forecoming regarding the price, options and financing terms. A 10 out of 10 experience. Thanks Brett, Viktor and Zane. More
Excellent salesman Viktor was very knowledgable about the Lexus we purchased from him. We was very informative and patient with us. He tried to make sure we had everythi Viktor was very knowledgable about the Lexus we purchased from him. We was very informative and patient with us. He tried to make sure we had everything we needed in the car we were interested in. We are very pleased with everything about the dealer. This was our third car we purchased at this dealer over the years. More
Easiest purchase ever! Douglas is the most professional and courteous salesman I have ever had. I would probably drive to another state to purchase from him! I wasn’t even Douglas is the most professional and courteous salesman I have ever had. I would probably drive to another state to purchase from him! I wasn’t even looking for a Lexus. Yes he is that good! He was willing to text me photos of cars after hours and also kind to me when I showed up late to do a test drive. I’ve bought a lot of vehicles and met a lot of salesmen but none even come close to the professional courtesy I have received from Douglas Bazurto. More
Salesperson Kelli Kelli Hansen has been my girl to buy vehicles for years. I tell her what I need and she finds it. Last year I called her and told her I wanted a used Kelli Hansen has been my girl to buy vehicles for years. I tell her what I need and she finds it. Last year I called her and told her I wanted a used ES300h with low mileage. Kelli found one that day and I bought it the next day. I have bought 8 vehicles from Kelli. I need to trust my salesperson and the dealership she works for. I appreciate Park Place Lexus and the very professional staff that works there. More
I felt Ignored. I attempted to purchase a Lexus from Park Place Lexus in Plano but kept having communication issues with Kelli. I felt that I was not a high priority I attempted to purchase a Lexus from Park Place Lexus in Plano but kept having communication issues with Kelli. I felt that I was not a high priority for her. She made me feel like I was “bothering her” to buy a vehicle? After no progress and a total waste of my time I decided to shop elsewhere. I contacted another Lexus Dealership and within 3 days I was driving my certified Lexus off their lot. More
Amazing Experience! I recently purchased a 2019 RX450HL from Jae at Park Place Lexus and he overall experience was amazing. Jae helped me finance my car within my budget I recently purchased a 2019 RX450HL from Jae at Park Place Lexus and he overall experience was amazing. Jae helped me finance my car within my budget and was patient in helping me find the perfect car for me and my family. I really appreciate the fact that I was NOT in the dealership all day - the entire process lasted maybe 1.5 hrs - 2 hrs - and that I was able to enjoy the rest of my Saturday after the sell. Jae is compassionate, understanding and a great business man. I will certainly refer family and friends to visit him. Thank you, Jae. I love my new car! More