Park Place Lexus Plano

Great car buying experience due to Don Mitchell My husband and I had an exceptional car buying experience due to Don Mitchell. His knowledge and personal care made our decision easy when it came to My husband and I had an exceptional car buying experience due to Don Mitchell. His knowledge and personal care made our decision easy when it came to selecting our 2019 Lexus RX350. More

Service at its best Excellent service from Park Place and from Don Mitchell. I definitely felt taken care of and never the pressure or anxiety I usually feel going to a Excellent service from Park Place and from Don Mitchell. I definitely felt taken care of and never the pressure or anxiety I usually feel going to a car dealership. Everything was an easy conversation and I wound up in a new car at a reasonable price and trade-in with a steal of an APR! Go anywhere else at your own risk! More

We Love Don Mitchell Don Mitchell has become our friend! I used to say that I would rather have a root canal than have to go negotiate for a new car! But no longer! We Don Mitchell has become our friend! I used to say that I would rather have a root canal than have to go negotiate for a new car! But no longer! We just leased our 3rd car from Don. Don always goes the extra mile! We hope Don never leaves Park Place Lexus! More

Amazing We bought the car online. Trusted Don to handle all the details and he even delivered it to us. Amazing experience and we love our car. We bought the car online. Trusted Don to handle all the details and he even delivered it to us. Amazing experience and we love our car. More

Awesome service & car! I had the pleasure of working with Rodney Reagan at Park Place Lexus. I test drove and bought a used E350 Mercedes and couldn’t be happier! Rodney is I had the pleasure of working with Rodney Reagan at Park Place Lexus. I test drove and bought a used E350 Mercedes and couldn’t be happier! Rodney is very knowledgeable, honest and nice to work with. Keep up the great job Rodney! Park Place is very lucky to have you as their employee!! Kind regards Theresa Mitchell More

Trust is priceless Don Mitchell was our sales specialist and my wife and I have only the highest praise for him. Don is a straightforward, down-to-earth gentleman who sp Don Mitchell was our sales specialist and my wife and I have only the highest praise for him. Don is a straightforward, down-to-earth gentleman who spent his time understanding what we were looking for and then helping us find the best fit based on searches throughout the area. Don was always pleasant, helpful, and sincere. He listens well and communicates effectively. We had purchased previously from Park Place but this was the best car-buying experience I've ever had. I attribute this to Don, who is nothing like the classic car salesman. He earned our trust and when we get ready to purchase another car, we'll be going to Don. It is also worth noting that Park Place deserves credit for enabling their sales team to sell vehicles in a way that demonstrates a trust in their sales professionals. The dealership has a beautiful facility and everyone we encountered was respectful, friendly, and helpful without being intrusive or pushy. In conclusion, we had a wonderful experience with Don Mitchell of Park Place Lexus. We are pleased to offer our highest recommendation for anyone else considering purchasing a new car. More

Poor customer service - Shawn C Shawn seems to not know how to communicate effectively and professionally. If he has to work too hard on coming together with the customer on a deal Shawn seems to not know how to communicate effectively and professionally. If he has to work too hard on coming together with the customer on a deal he gets upset. I was trying to finalize the details of a deal and Shawn comes in with aggressive body language and tone, that one would expect at a used car sales lot on Harry Hines blvd, not a luxury dealership like Park Place Lexus. Shawn should not be allowed to speak to people and should not hold the position he is in, given his poor customer service skills. His behavior does NOT embody the core convictions that Park Place Lexus has, to provide unparalleled experiences with integrity, passionate service and the personal commitment to excellence. More

Easiest Car Buying Experience Ever I've been buying cars for 48 years and my experience with Gabriel at Park Place Lexus was the easiest I've ever experienced. Gabriel was professional I've been buying cars for 48 years and my experience with Gabriel at Park Place Lexus was the easiest I've ever experienced. Gabriel was professional and straightforward and I had none of the "hassle" that I had previously experienced with buying a car. I appreciate the direct and honest manner in which he priced the car and the incredibly easy transaction process afterwards. Gabriel is a true professional. His friendly and knowledgeable manner made what I had previously feared to be a dreaded experience into a pleasant one. I highly recommend him without reservation. More

Certified Experience There are not enough words to express the detail and personal care I received from Park Place Lexus sales agent Bret Stein. To sum it up. Expect the i There are not enough words to express the detail and personal care I received from Park Place Lexus sales agent Bret Stein. To sum it up. Expect the impossible. Bret was diligent, knowledgeable, and dedicated to making my dream car and experience a reality. Thanks to Bret I am a Park Place customer for life. Thank You Bret Stein. More

Park Place Lexus Plano Always a great experience just picked up my second SUV from them! Salesman Darren Wagoner is great always goes above & beyond! Highly recommend this d Always a great experience just picked up my second SUV from them! Salesman Darren Wagoner is great always goes above & beyond! Highly recommend this dealership, whether it’s service a car wash or just reprogramming my phone again and again, they are all wonderful to deal with! More