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Park Place Lexus Plano

Plano, TX

4.8
3,295 Reviews

6785 Dallas Pkwy

Plano, TX

75024

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Showing 3,295 reviews

August 16, 2019

Great Service Quality service very attentive and personable! Greeted with a smile made me feel valued! Ken is an awesome person to work with from the time I came in More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Madrid
August 15, 2019

Poor Sales Experience This dealership acts as though it is doing you a favor by selling you a Lexus, No follow through, no response to emails, no calls returned. Make you More

by AtoZ
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Richard Spotts, Brett Stein
Aug 30, 2019 -

Park Place Lexus Plano responded

I'm so sorry to see that we misstepped during your experience and assure you that our team takes this feedback quite seriously. As we continue to grow, we also continue to train our members so that we can improve your experience in the future. I do hope that we can have an opportunity to earn your trust back in the future by providing a client-focused experience!

August 11, 2019

Excellent This is the 2nd time we have purchased with Park Place Plano and each time was excellent and easy. Our sales manager Viktor Koleychik did a fabulous j More

by amartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Koleychik
August 10, 2019

Lease The treatment was extremely good. We felt completely as family and received an excellent deal. Our sales person was super knowledgeable and patient. More

by clarapelaez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
August 03, 2019

Lexus RX 350 Ryan was extremely helpful and was very accommodative. He explained everything in details and gave us all possible options for saving some $$. I woul More

by Harish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bacsafra
August 03, 2019

An experience that could be used as a synonym for perfect It all started about a month ago, I walked in and spoke with Ryan. We talked numbers, those numbers were great but I was still a few months out from g More

by DallasTFox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Stein, Ryan Bacsafra
August 03, 2019

Excellent The service we received was excellent and the salesman answered all of our questions and made the process easy. We have bought 2 cars from this dealer More

by Az341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Koleychik
July 31, 2019

Excellent salesman with high honesty personality. Friendly and very knowledgeable with products. Patient with customer and assist in answering questions that ar More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lu, Blake Cooper
July 31, 2019

Great customer service Park Place has always exceeded my expectations. Chris, Patrick and Joel make this experience a joy. When it comes to service and price they are unbeat More

by Booyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Pechauer, Patrick Jaccar, Zane Sommer
July 29, 2019

Above & Beyond Service! I have been so pleased with my Lexus experience and I contribute my extreme satisfaction with my car buying experience to my salesman Adam Remington. More

by Love MyLex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Remington
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