Park Place Lexus Plano

Great salesperson. Part of purchasing a car is to find the right salesperson Don was knowledgeable an honest and very accommodating for our needs. We got two cars from Part of purchasing a car is to find the right salesperson Don was knowledgeable an honest and very accommodating for our needs. We got two cars from him in the same day. Thank you Don More

No pressure, kind service It was my first time buying a car which I dreaded, but Gabriel Delgado helped make it a very smooth and easygoing process. On my first visit, Gabriel It was my first time buying a car which I dreaded, but Gabriel Delgado helped make it a very smooth and easygoing process. On my first visit, Gabriel already had a few cars with the options I had in mind ready for me to test drive right away. I never felt pressured by him to purchase immediately. He would touch base with me to let me know he was available to answer any questions as weeks went by (but not annoyingly!). I actually came back to Park Place to purchase due to his patience and kindness during all of our interactions. I have felt ignored before by salespeople but Gabriel made me feel welcomed each time. He found a great car that fit all of my requests and for a good price. I would definitely trust him for any future Lexus purchases! More

Trade in Excellent service and pleasant experience. Mr White was very understanding to our needs. Worked with us to attain satisfactory financing. Looking forw Excellent service and pleasant experience. Mr White was very understanding to our needs. Worked with us to attain satisfactory financing. Looking forward to continued excellent service. More

Park Place Lexus Plano Provides Excellent Service What started off as a service visit for my late dad’s 2009 Lexus ended up as a new car purchase of a 2019 Lexus ES350. I was very emotional with the What started off as a service visit for my late dad’s 2009 Lexus ended up as a new car purchase of a 2019 Lexus ES350. I was very emotional with the thought of giving up my late dad’s vehicle but the guys were very understanding. As always the service at Park Place Lexus is above & beyond excellent. Thank you! More

First Time Car Buyer!!! If there were ten stars, I would give Dean McCaskill 10 GOLD SATRS! I'm a young female just out of college and this was my first big girl purchase. If there were ten stars, I would give Dean McCaskill 10 GOLD SATRS! I'm a young female just out of college and this was my first big girl purchase. I have been working with Dean for about 8 months before buying my new car. I just came into Park Place Lexus one day inquiring about a few models. I let Dean know that I was not ready to buy, but wanted to start looking just in case my car gave out unexpectedly. Our conversation/ test drive that day was 3hrs. He gave me all the information I wanted/ needed about the models I was interested in. He took so much time out his day just to make sure I was informed despite the fact that I was not planning on coming back soon. Flash forward to 8 months later, my car crapped out, time for a new car. I contacted Dean asking about a particular model in my price range, he immediately responded and we scheduled a test drive. I wanted to be absolutely sure of my purchase (seeing this was the first car I was buying) and so did Dean. Dean pulled up a list of other vehicles that were in my price range that I might also be interested in and we started test driving those. I test drove 6 six cars and sat in 2 others (long story short, I ended up purchasing the car I test drove first). Even the paperwork/ financing experience was top notch. He is an advocate for you 100% when it comes to negotiating the right price for you. I even ended up financing with Park Place Lexus cause they were able to beat the institution I was already pre-approved with. The whole experience from begging to end was smooth. Dean truly wants to help his clients get the best deal on the car they want. He is NOT GIMMICKY in any way whatsoever. Not once did he try to up sell me, or pressure me into making a decision. He made sure I purchased the warranties that were in my budget, but still covered me incase life happens (cause we all know it does). Dean McCaskill went above an beyond to make sure my experience was special and personalized. As a first time car buyer, I do not have any doubts about my purchase. I drove off that lot ecstatic, but more importantly; confident that I had made the right purchase for me. More

Great Experience! I had such a good experience with Ryan Bacsafra at the Plano location. I highly recommend him to everyone I know! I love my new car! I had such a good experience with Ryan Bacsafra at the Plano location. I highly recommend him to everyone I know! I love my new car! More

Wonderful Experience! I have known Don for many years, even before he worked for Lexus. I did not realize he was working there when my wife and I went in to look at a car I have known Don for many years, even before he worked for Lexus. I did not realize he was working there when my wife and I went in to look at a car for my wife. She had never experienced the Lexus service from first greeting at the door, to completing the sale, to delivery of the vehicle, and even coming back for car wash and pick up the license plates (which they installed for us on the spot). My wife had planned to look at other cars, but after driving the NX and an hour with Don, she did not even want to look elsewhere! Give Don a call, you will not be sorry. More

Donald Mitchell is a SUPERSTAR!!!!! If you are looking for a PLEASANT car buying/leasing experience, Don Mitchell is your man. Don is very professional, honest, kind, and authentic. He If you are looking for a PLEASANT car buying/leasing experience, Don Mitchell is your man. Don is very professional, honest, kind, and authentic. He cares about his customers and will go over and beyond to make his customers happy, even to the extent of saving you money that you have no clue about. Don made my husbands and my experience of leasing a brand new LEXUS RX 350 2WD phenomenal!! It was an honor and pleasure to meet, work with and have Don Mitchell as our Sales Experience Manager!!! Thanks Don!!!! DC and SC. More

Great experience Fantastic service every time. Efrain takes excellent care of me for service calls. Bryan Martin runs a tight ship, has great people. Sales team Fantastic service every time. Efrain takes excellent care of me for service calls. Bryan Martin runs a tight ship, has great people. Sales team proactive, called with a special offer. More

Amazing Experience Working with Don made finding the perfect car a breeze. He was straightforward, yet thorough throughout the whole process and I am so glad I decided Working with Don made finding the perfect car a breeze. He was straightforward, yet thorough throughout the whole process and I am so glad I decided to visit Park Place. I would highly reccomend him to anyone looking to buy/lease! More