
Park Place Lexus Plano
Plano, TX
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This is the 5th car we bought from this dealership. Thank's to Adam Remington for his help. Despite the fact that the car I was promised, another low life sales person sold it when the sold sign AND Thank's to Adam Remington for his help. Despite the fact that the car I was promised, another low life sales person sold it when the sold sign AND My name was on it. The sales manager owes Adam and myself an apology. It is hard to believe an organization like park place would tolerate this. More
Great, caring sales associate Don was the most helpful sales associate that I have ever worked with. I had told him what car I was interested in When I arrived at the dealership Don was the most helpful sales associate that I have ever worked with. I had told him what car I was interested in When I arrived at the dealership, he had moved it up front. I asked him did this car have everything on it I need and wanted. He told me no. So we looked for what I needed. I am so happy with my new car. He has stayed up on top of this even after the sale. I would recommend him to any who is looking to purchase a Lexus. More
From walking in one afternoon to driving out the next, I was amazed at the efficiency and attention to details. Don even answered my emailed questions after hours! Don made this my best car buying experie was amazed at the efficiency and attention to details. Don even answered my emailed questions after hours! Don made this my best car buying experience ever! The facility is beautiful and every one I’ve come in contact with understands excellent customer service More
Mark Dresselhuys is the bomb! Repeat client here! I I absolutely love my 2020 Lexus NX 300! Drives and rides like a dream! Beautiful inside and out! And my buying experience was the best ever ??💃 I absolutely love my 2020 Lexus NX 300! Drives and rides like a dream! Beautiful inside and out! And my buying experience was the best ever ??💃 More
The Dollar over the Customer First I will say the sales folks did an exceptional job. Service on the other hand is something to be avoided. At each interaction over the regular sc First I will say the sales folks did an exceptional job. Service on the other hand is something to be avoided. At each interaction over the regular scheduled maintenance there has been some issue which I will not cover here. This visit they dented my car and didn’t disclose this to me. Unfortatley didn’t do a walk around at pickup. I called into the store several times in an attempt to talk to a manager. To this date I have not received a return phone call Note. I did drive back that evening and was told that dent was already there. It wasn’t the day before. Regardless - no one has called to follow up More
Excellent Experience Great experience. Pleasant salesmanship. Great lounge and service! Sean was courteous and took us through the process of buying our car effortlessly. Great experience. Pleasant salesmanship. Great lounge and service! Sean was courteous and took us through the process of buying our car effortlessly. Thank you for the support More
Pleasant experience Kelli showed me the car and helped test drive it. Explained the features and the car fax. Gave me a good price and helped close the deal smoothly. Ov Kelli showed me the car and helped test drive it. Explained the features and the car fax. Gave me a good price and helped close the deal smoothly. Overall, had a good experience buying a used car. More
2019 LS 500 Purchase This is the 5th LS that my wife and I have owned. This is the best experience we have had in purchasing an LS. Mr. McCaskill was outstanding. He is ve This is the 5th LS that my wife and I have owned. This is the best experience we have had in purchasing an LS. Mr. McCaskill was outstanding. He is very knowledgeable, answered all of our questions, and gave us all the time we needed and spent considerable time instructing us in the use of the information system. Best experience in purchasing a new car that we have had! More
Lexus RX 350 Rodney was absolutely excellent helping me decide between two different Lexus models to buy . After using a loaner, the NX300, I considered buying an Rodney was absolutely excellent helping me decide between two different Lexus models to buy . After using a loaner, the NX300, I considered buying an SUV for the first time in my life. But, after choosing to buy the NX200t fSport, I literally changed my mind over night, called Rodney to try the RX 350. He was instrumental in helping me decide between the two models by suggesting I drive them back to back for direct comparison. This worked! I went with the RX 350 and am in love. Thanks to Rodney and Kendall for helping us. More
Great Experience Brett was nothing but professional during the whole car buying process. Always attentive and always putting his clients first. Explained everything th Brett was nothing but professional during the whole car buying process. Always attentive and always putting his clients first. Explained everything thoroughly and made sure I understood everything before moving on. Brett was extremely knowledgeable on the cars. Was a great experience! More