Park Place Lexus Plano

The best experience we ever had at a car dealership I called to look at a 2017 RX350 that was on you website and I spoke with Herb Simonsen. He was great to talk to and very informative. My wife and I w I called to look at a 2017 RX350 that was on you website and I spoke with Herb Simonsen. He was great to talk to and very informative. My wife and I were going to schedule a test drive on the weekend. Called Herb back later and after talking decided to look at the vehicle that night. We live in Keller and we would have to drive out after work in the evening. Herb said he was already out of the office for the day but would set me up with someone to look at the RX350. Kelli Hansen called me in a little while and we scheduled a time to meet. We met Kelli that night and had a great experience. Kelli is a great person and a great person to work with. We decided to buy the 2017 RX350. It was close to closing time and Kelli had to complete the paperwork the next day. Kelli worked with us that day to make sure that everything was completed so we just had to come in and sign. Kelli made the buying experience easy and fun. Kelli had everything ready on Saturday when we went to sign and pick it up. Kelli had another customer and asked Herb to show us all the features of the 2017 RX350. Herb was excellent. We have never had anyone go through the features of a vehicle. We have bought many cars before and we have to say that This has been the best experience. We wish we could give Kelli and Herb more that 5 stars. More

Best vehicle buying experience We live in Keller and drove out after work in the evening to look at a 2017 RX350. My husband spoke to Herb Simonsen earlier in the day to get inform We live in Keller and drove out after work in the evening to look at a 2017 RX350. My husband spoke to Herb Simonsen earlier in the day to get information about the vehicle. After deciding to look at it later in the day, we called Herb again, but he was out of the office and arranged for Kelli to show us the vehicle. We met Kelli that night and had a great experience. Kelli is a great person and a great person to work with. We decided to buy the 2017 RX350. It was close to closing time and Kelli had to complete the paperwork the next day. Kelli worked with us that day to make sure that everything was completed so we just had to come in and sign. Kelli made the buying experience easy and fun. Kelli had everything ready on Saturday when we went to sign and pick it up. Kelli had another customer and asked Herb to show us all the features of the 2017 RX350. Herb was excellent. We have never had anyone go through the features of a vehicle. We have bought many cars before and we have to say that This has been the best experience. We wish we could give Kelli and Herb more that 5 stars. More

Dean McCaskill provided excellent intro to the Lexus brand This is my first Lexus. Having come from a different luxury brand, Dean McCaskill walked me through the Lexus and all of its features. He is very in This is my first Lexus. Having come from a different luxury brand, Dean McCaskill walked me through the Lexus and all of its features. He is very informative and knowledgeable about his product. His insight as to what I was looking for provided me a foundation to base my decision. He is professional but personable and patient, as well. More

Great experience Don Mitchell made ii painless! I used the Park Place website extensively. Park Place had the car, color and interior i wanted. Don had the patience to let me keep driving until I found t the Park Place website extensively. Park Place had the car, color and interior i wanted. Don had the patience to let me keep driving until I found the car I wanted. More

Dean McCaskill was our salesperson and he was very knowledgeable about the vehicles. He showed us a lot of features on the car. I would recommend him to anyone interested in purchasing a new vehicle. knowledgeable about the vehicles. He showed us a lot of features on the car. I would recommend him to anyone interested in purchasing a new vehicle. More

Park Place had the car we were looking for and at a fair price. Our salesman Jason, made it a pleasant experience. This is our fourth Lexus That we have purchased at Park Place and we will continue to go price. Our salesman Jason, made it a pleasant experience. This is our fourth Lexus That we have purchased at Park Place and we will continue to go back. More

Ryan Bacsafra is amazing! To say that I DREADED the car buying experience until now is an understatement. I never had one I cared to repeat. Professional, polite, helpful, respectful are just a few word buying experience until now is an understatement. I never had one I cared to repeat. Professional, polite, helpful, respectful are just a few words that characterize Ryan. Fair price, no pressure, no ridiculous volume of calls/emails/texts, and a good experience. The purchase process was less than 2 hours from start to finish. At no point was I a hostage fighting to escape the dealership, as has been my experience in the past, and at no point did I feel insulted as a woman or person of color, as has happened in the past. I rarely endorse or recommend. I am a Park Place convert and I highly recommend Ryan and the dealership, this is what service should be! More

I highly recommend Kelli Hansen to anyone wishing to purchase a car. She is knowledgeable, efficient, caring. and professional. She worked with my crazy schedule and helped me on a cold, rainy day. Ke purchase a car. She is knowledgeable, efficient, caring. and professional. She worked with my crazy schedule and helped me on a cold, rainy day. Kelli made buying a car a pleasant experience! More