
Park Place Lexus Plano
Plano, TX
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No pressure transaction, Kenny was very helpful and knowledgeable about the vehicles, they even came with me to deliver my lease to another dealer and brought me back. Once I came home I noticed one co knowledgeable about the vehicles, they even came with me to deliver my lease to another dealer and brought me back. Once I came home I noticed one cover was missing on the tailgate, emailed the sales rep and still waiting to hear back from him. More
Awesome service, friendly staff! The staff was very patient in helping me find the exact car I was looking for. Dealership has outstanding facilities and does a great job with hospitality. patient in helping me find the exact car I was looking for. Dealership has outstanding facilities and does a great job with hospitality. More
Excellent Service! Went far beyond normal salesman! Took the time to bring my vehicle to my office and did a great job going over all of the cars function. the time to bring my vehicle to my office and did a great job going over all of the cars function. More
Wonderful experience in turning a lease car and leasing a 20 My husband and I have been so pleased with our service at Park Place since we purchased our first Lexus in 2009. We are now on our fourth Lexus and ac My husband and I have been so pleased with our service at Park Place since we purchased our first Lexus in 2009. We are now on our fourth Lexus and actually look forward to coming in for service. My husband enjoys the snacks and I enjoy watching HGTV which is usually on tv when we are waiting for maintenance. Our most recent experience was today, when we picked up our new RX. Jeremy is such a delight to deal with. He knows his product thoroughly and could explain everything about the car. He returned my calls very promptly and I appreciate that. Richard Spotts, in his new role as Manager of his Dept. has the same caring attitude as he did as a sales person. More
Doug was an excellent salesperson. He was knowledgable about the car overall including the features. Being able to do the entire process with one person was great. No hand off from person to person. Dou about the car overall including the features. Being able to do the entire process with one person was great. No hand off from person to person. Doug builds a relationship with his customers. Even after the Sale he followed up to make sure everything was okay. More
Surprised customers Although we were happy with our current car, we wanted to begin looking at recent model cars of a number of brands for a potential replacement of our Although we were happy with our current car, we wanted to begin looking at recent model cars of a number of brands for a potential replacement of our vehicle in the next two years. We were greeted warmly by several individuals, but expressed that we were "just looking" and did not need a salesperson. However, we had several specific questions and were introduced to Douglas Bazurto. Douglas answered our questions and shared information that greatly increased our interest in the purchase or lease of a Lexus. We were particularly impressed with data on dependability, safety features and value. As we transport grandchildren in our vehicle, the safety features were of great importance in considering a new vehicle. He showed us around the entire facility, which was most impressive. After five visits to Park Place and numerous hours with Douglas, we made the decision to lease an NX300. We are very happy with our vehicle, the dealership and Douglas. More
Great Experience Had a great experience. Doug Burton made this process Quick and Easy. Will recommend him in the future. Could not of had a better experience Had a great experience. Doug Burton made this process Quick and Easy. Will recommend him in the future. Could not of had a better experience More
Great dealership & great salesman. Thanks for making the process go smoothly. We love our ‘new’ car. This is our 2nd Lexus & we expect it to last us many years. process go smoothly. We love our ‘new’ car. This is our 2nd Lexus & we expect it to last us many years. More