Back

Park Place Lexus Plano

Plano, TX

4.9
3,231 Reviews

6785 Dallas Pkwy

Plano, TX

75024

Directions

By Type

Showing 3,231 reviews

December 16, 2019

Most painless car purchase I've ever had in my life! The epitome of some shady used car dealership experience scared me, however, from the moment my friend and I walked into this Lexus dealership at Park More

by therese.nguyen1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean McClowry
December 16, 2019

No pressure sale. Darren Smith helped us. He was very knowledgeable. Took us for a tour. Let us take our time viewing product and test drive. The experience was best we’ve had buying a car. More

by Marlenerowan64
Recommend Dealer
Yes
Employees Worked With
Darren Smith
December 14, 2019

Excellent experience all around from discussion of the model, color, equipment, pricing, options including lease vs one payment lease vs outright purchase. Excellent training on the operation of the vehic More

by Ginchansky7576
Recommend Dealer
Yes
Employees Worked With
Chris Brunner , Tristan Capehart
December 12, 2019

Buying A new Lexus RX 350 Great working with Blake Cooper. He made the experience of buying a new vehicle easy for us. We would definitively recommend Park Place Lexus Plano. More

by bpeterson9628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Cooper
December 11, 2019

Quick & easy In-N-Out of luxury car buying if there's one If you're in the market for a Lexus but don't want to go through what's usually a time-consuming and painful car-buying process, come to Park Place an More

by KN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bacsafra
December 11, 2019

My car was damaged during routine maintenance. Management brushed me aside and told me to wait 3 days from them to review the tapes. Horrible! More

by LoyalCustomerfor10+years
Recommend Dealer
No
Employees Worked With
Craig, manager , John Pak
Jan 15, 2020 -

Park Place Lexus Plano responded

Hello! Thank you for sharing this concern with us. I assure that our management team does look into these matters to ensure there were no missteps on our part and if there were that we provide an appropriate resolution. If you have any further concerns or feedback I would be more than happy to hear it. I (and my team) can be reached directly at social@parkplace.com. I apologize for the frustrations and certainly hope that we were able to resolve your concerns and earn your trust back moving forward.

December 09, 2019

Park Place Lexus is a very good dealership. Everyone is friendly and it is extremely clean and welcoming. Greg Ebonholtz took time with us and answered our questions. More

by trshumate59
Recommend Dealer
Yes
Employees Worked With
Greg Ebenholtz
December 08, 2019

As good as it gets, Each visit I make at this dealer is pleasant, professional and enjoyable . Quick, efficient and trustworthy service. Everyone you encounter is pleasan More

by jackhutson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Keith
December 06, 2019

Excellent Customer Experience I've visited many dealerships but none could match the excellent customer service as Park Place Lexus Plano. From the time we entered the dealership, More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lio Perez
December 05, 2019

Great Service!! So Happy with my car My Experience at Park Place was excellent Zee (Zaffar) was the best. As a 1st time buyer I was pleased at the time and attention that he gave me. He a More

by vanessa_riojas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaffar (Zee) Mahmood, Zaffar (Zee) Mahmood
...
45
...