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Park Place Lexus Plano
Plano, TX
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Most painless car purchase I've ever had in my life! The epitome of some shady used car dealership experience scared me, however, from the moment my friend and I walked into this Lexus dealership at Park The epitome of some shady used car dealership experience scared me, however, from the moment my friend and I walked into this Lexus dealership at Park Place, we were greeted warmly and immediately assigned to Sean. We told him what we were there for, and he was upfront that they only had 2 on the lot at the moment and not in the color I wanted but suggested we walk outside and take a look at the inventory. We proceeded to do so and I ended up liking something slightly different. Test drove, scared my friend and Sean with my immaculate driving skills, then went on to paperwork which was a breeze. Not one time where I felt pressured with anything, and hospitality was memorable. Overall Sean made it such a great car-buying experience that changed my mindset on how it should always be everywhere! I walked out happy, with a new car and a great deal all thanks to Sean! More
No pressure sale. Darren Smith helped us. He was very knowledgeable. Took us for a tour. Let us take our time viewing product and test drive. The experience was best we’ve had buying a car. knowledgeable. Took us for a tour. Let us take our time viewing product and test drive. The experience was best we’ve had buying a car. More
Excellent experience all around from discussion of the model, color, equipment, pricing, options including lease vs one payment lease vs outright purchase. Excellent training on the operation of the vehic model, color, equipment, pricing, options including lease vs one payment lease vs outright purchase. Excellent training on the operation of the vehicle and setups. More
Buying A new Lexus RX 350 Great working with Blake Cooper. He made the experience of buying a new vehicle easy for us. We would definitively recommend Park Place Lexus Plano. Great working with Blake Cooper. He made the experience of buying a new vehicle easy for us. We would definitively recommend Park Place Lexus Plano. More
Quick & easy In-N-Out of luxury car buying if there's one If you're in the market for a Lexus but don't want to go through what's usually a time-consuming and painful car-buying process, come to Park Place an If you're in the market for a Lexus but don't want to go through what's usually a time-consuming and painful car-buying process, come to Park Place and see Ryan Bacsafra. That's what we did and, to our surprise, discovered that we could actually buy a luxury car in record time under 4 hours (for us, that is, we never bought any car that fast before). Thanks to Ryan Bacsafra - our Sales Experience Manager - an American-born filipino who has the understanding and the culture depth of both worlds, my wife was completely disarmed from deploying her notorious haggling kung-fu chop (come built-in in her wonderful Asian root). Most of the time we spent with Ryan was actually for my wife to select the features she wanted for her Lexus. Thank you, Ryan for providing us an effective and pleasant car buying experience at Park Place. More
My car was damaged during routine maintenance. Management brushed me aside and told me to wait 3 days from them to review the tapes. Horrible! brushed me aside and told me to wait 3 days from them to review the tapes. Horrible! More
Park Place Lexus is a very good dealership. Everyone is friendly and it is extremely clean and welcoming. Greg Ebonholtz took time with us and answered our questions. friendly and it is extremely clean and welcoming. Greg Ebonholtz took time with us and answered our questions. More
As good as it gets, Each visit I make at this dealer is pleasant, professional and enjoyable . Quick, efficient and trustworthy service. Everyone you encounter is pleasan Each visit I make at this dealer is pleasant, professional and enjoyable . Quick, efficient and trustworthy service. Everyone you encounter is pleasant and helpful. Sales or service needs? Don’t go anywhere else. Alex Ruvalcaba has been great every time I need service. He is an asset to Park Place and always willing to work with me. Thanks, alex. More
Excellent Customer Experience I've visited many dealerships but none could match the excellent customer service as Park Place Lexus Plano. From the time we entered the dealership, I've visited many dealerships but none could match the excellent customer service as Park Place Lexus Plano. From the time we entered the dealership, we were greeted and treated extremely well! We are excited to make Lexus our new vehicle of choice and with the help and guidance of Park Place Plano, we are looking forward to years of great experiences! More
Great Service!! So Happy with my car My Experience at Park Place was excellent Zee (Zaffar) was the best. As a 1st time buyer I was pleased at the time and attention that he gave me. He a My Experience at Park Place was excellent Zee (Zaffar) was the best. As a 1st time buyer I was pleased at the time and attention that he gave me. He answered all the questions that I had about the vehicles and made me feel really good about this purchase. Zee is extremely professional and thorough with explaining the facts on the vehicle, without taking the warmth of his personality away. Very Highly recommended! More