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Park Place Lexus Plano
Plano, TX
3,298 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,298 reviews
April 27, 2020
Purchase of new car I purchased a new Lexus in 2018 from Adam Remington. This year we decided to gift that to our daughter and purchase a 2020 Lexus and I immediately we I purchased a new Lexus in 2018 from Adam Remington. This year we decided to gift that to our daughter and purchase a 2020 Lexus and I immediately went right back to Adam. He is one that deals fairly and patiently with the customer and takes care of the customer far after the sale. We had some confusion with the Enform services transferring ownership through Lexus. I called Adam and he along with the technology department worked diligently to solve the issue that I had been dealing with on Enform's end. The service department is always friendly and helpful, and the technology department was extremely helpful with my questions. More
by satisfied customer
Employees Worked With
Adam Remington
April 25, 2020
Don and Andrew were very helpful to work with! Don was very knowledgeable and Andrew had the paper work done in a timely manner great experience very knowledgeable and Andrew had the paper work done in a timely manner great experience More
by Iuka16
Employees Worked With
Andrew, Don Wood
April 21, 2020
General Manager and Service Department There is a good reason why you don't see pictures or names of "top manager" or "service managers" Because they would be crucified by customers. They a There is a good reason why you don't see pictures or names of "top manager" or "service managers" Because they would be crucified by customers. They are dishonest, deceitful, rude, cunning etc etc I live Lexus brand but since they are the only service department in this area they are just taking advantage of people. ....xxxx of earth! More
by PL
Employees Worked With
General Manager and service department "managers" - names not listed anywhere for a good reason
April 21, 2020
Great car buying experience with Gabriel Delgado I purchased a 2020 RX from Gabriel Delgado at Park Place Lexus Plano at the end of Feb., 2020. Gabriel provided a hassle-free sales experience, excell I purchased a 2020 RX from Gabriel Delgado at Park Place Lexus Plano at the end of Feb., 2020. Gabriel provided a hassle-free sales experience, excellent service, and a fair price for the vehicle. The Park Place facility was clean, comfortable, and has great amenities for customers. My wife and I have driven European cars for the last 10 years but now we are sold on Lexus smoothness, quietness, and reliability. I highly recommend Gabriel Delgado as your Sales Experience Manager at Park Place Lexus. More
by syen_007
Employees Worked With
Gabriel Delgado
April 17, 2020
Best service ever David Gilmour helped my daughter and me purchase a used vehicle. He was very kind and patient. I appreciated his honesty and integrity. The purchas David Gilmour helped my daughter and me purchase a used vehicle. He was very kind and patient. I appreciated his honesty and integrity. The purchase went smoothly. I would never purchase a vehicle from anyone else. Thank you! Janice Southworth More
by jesouthw
Employees Worked With
David Gilmour
April 16, 2020
Excellent service I have been leasing vehicles with Park Place Plano for over 9 years and I return every 3 years for my next lease. Robert Gabriel and Mark Bukovich are I have been leasing vehicles with Park Place Plano for over 9 years and I return every 3 years for my next lease. Robert Gabriel and Mark Bukovich are an ace team. They were so accommodating and communicated with me at every step. A+ More
by drsarca
Employees Worked With
Mark Bukovich, Robert Gabriel
April 16, 2020
New vehicle purchase My wife and I just purchased our 6th LEXUS from Park Place Plano. We have enjoyed working with Sean McClowry and Kenny Adekoya. Thank for answering My wife and I just purchased our 6th LEXUS from Park Place Plano. We have enjoyed working with Sean McClowry and Kenny Adekoya. Thank for answering all of our questions, and working to get this deal done to our satisfaction. More
by rrandals
Employees Worked With
Kenny Adekoya, Sean McClowry
April 15, 2020
Internet sales manager Shawn was awesome no fuss no issues very helpful great communication Fast processing and sorted inter state shipping Highly recommend these guys👍👍🇦🇺🇦🇺🇦🇺 issues very helpful great communication Fast processing and sorted inter state shipping Highly recommend these guys👍👍🇦🇺🇦🇺🇦🇺 More
by Pacwest
Employees Worked With
Naseem Mushtaq, Shawn Clary
April 14, 2020
My experience with Doug B was AMAZING....he was knowledgeable and very personable. I absolutely ADORE my vehicle (SKYY) and would gladly refer anyone looking for a vehicle to Park Place!!!! Ty soo knowledgeable and very personable. I absolutely ADORE my vehicle (SKYY) and would gladly refer anyone looking for a vehicle to Park Place!!!! Ty sooooo much!! More
by chandler.nicole
Employees Worked With
Kelli Hansen, Doug Burton
April 13, 2020
Great experience!! It was an absolute pleasure working with Dean McCaskill! He provided outstanding customer service with his breadth of knowledge, information and prof It was an absolute pleasure working with Dean McCaskill! He provided outstanding customer service with his breadth of knowledge, information and professionalism. Dean was also extremely patient and personable, going above and beyond to make our purchase process a smooth one. Even AFTER the sale, Dean still provided us with information regarding any questions or concerns. This is our third Lexus we have bought and Dean is a prime example of why we continue to buy from Park Place Lexus. Thank you again, Dean, for such a great experience! More
by jknewby
Employees Worked With
Dean McCaskill
