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Park Place Lexus Plano

Plano, TX

4.8
3,293 Reviews

6785 Dallas Pkwy

Plano, TX

75024

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Showing 3,293 reviews

August 19, 2020

Ken Madrid handled all the negotiations and paperwork for me and he was GREAT to work with. The overall experience at the dealership was great. More

by achuphilipose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Hansen, Ken Madrid
August 18, 2020

Great service and very organized. I felt like they were honest, trustworthy, and direct. They worked within the parameters I gave and didn't try to take me out of my comfort zone. More

by mldrak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gabriel
August 18, 2020

Highly recommend shopping at Park Place and letting Herb take you thru the car-buying experience. Excellent service and feel like a valued customer, even after the sale. There was no pressure, no tricks, no More

by txrnjulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Simonsen
August 15, 2020

Excellent communication, strong follow up to all my questions. I would highly recommend Lexus Park Place. The service was great. Don was very attentive to our needs. More

by Jessiej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mitchell
August 15, 2020

Paul was great. Very knowledgeable and helpful. Answered all of our questions and steered us in the right direction without any pressure. Thank you Paul. All other staff was very friendly and helpful. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
August 12, 2020

The process was effort free from start to finish. Ken Madrid was very knowledgeable and did a excellent job. I would recommend this dealership and Ken to anyone looking for a vehicle. More

by Steeler1128
Recommend Dealer
Yes
Employees Worked With
Ken Madrid
August 12, 2020

Very efficient I sent in a request on a particular vehicle using the Park Place website. I had a car the same day! I was already a Lexus owner, so I really didn't ha More

by memac61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Clark
August 11, 2020

The best experience EVER! I had never enjoyed buying a car as much as I did buying my new Lexus! Not only am I in love with the car, but Dean was the BEST salesman I've ever wo More

by myriam911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean McCaskill
August 11, 2020

Car purchased I would highly recommend Herb and Park Place Lexus, Herb went above & beyond to make sure that my transportation needs were met. He was very professio More

by crisbo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Simonsen
August 10, 2020

Blake Cooper is a friendly, positive & knowledgeable person. He makes me very comfortable & explained me every thing. I gave him 5+ stars. Yes, yes, yes, yes, yes. More

by Shimral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Cooper
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