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Park Place Lexus Plano
Plano, TX
3,293 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 08, 2020
It was a pleasure to work with Mark. He was professional, friendly and organized. I would definitely work with him again. He made the entire process painless. friendly and organized. I would definitely work with him again. He made the entire process painless. More
by PATSYEWARD5
Employees Worked With
Mark Bukovich
October 08, 2020
Mark was amazing!! He never made us feel rushed or pressured and was patient with our toddler who tagged along. We highly recommend him. Buying a car can be so stressful and he made it easy! pressured and was patient with our toddler who tagged along. We highly recommend him. Buying a car can be so stressful and he made it easy! More
by ALYSSALEVET
Employees Worked With
Mark Bukovich
October 08, 2020
A sales and service experience simply couldn't be any better! Efficient, good follow-up, courteous service and a product that is unsurpassed. We've bought several cars with Park Place Lexus and will con better! Efficient, good follow-up, courteous service and a product that is unsurpassed. We've bought several cars with Park Place Lexus and will continue to do so. More
by JOEL.ROFFMAN
Employees Worked With
Mark Bukovich
October 08, 2020
Mark Bukovich could not have been better. He is efficient, knowledgeable, professional and courteous. The follow up with the title and car license tags came very quickly. He answered all of my ques efficient, knowledgeable, professional and courteous. The follow up with the title and car license tags came very quickly. He answered all of my questions easily. I will recommend him to friends. More
by SUSANBrokaw
Employees Worked With
Mark Bukovich
September 28, 2020
Bought 2017 Lexus RX350 and prepaid maintenance from Park Place Lexus, had 25,000 mile checkup and needed new tires, tires were rated for 60,000 miles. Got new tires on my own, they discovered problems with Place Lexus, had 25,000 mile checkup and needed new tires, tires were rated for 60,000 miles. Got new tires on my own, they discovered problems with front end alignment. Left messages for five different employees in service department to call me back about the issue. No one returned my call. Thanks to Richard Russell and the service mangers Eric, John, Brian and Brian we will no longer do any business with Park Place Lexus. More
by pod1619
Employees Worked With
Richard Russell
September 11, 2020
Dean is the best ever. This is the third Lexus for us! Dean is intelligent, kind, and helpful! Great guy!! We will recommend him to our friends. Dean is intelligent, kind, and helpful! Great guy!! We will recommend him to our friends. More
by Mary&Dean
Employees Worked With
Dean McCaskill
September 08, 2020
It just took too long to do the purchase even if they had all the paperwork ready from before .Anytime we come here it takes more than 4 hrs to get things going. all the paperwork ready from before .Anytime we come here it takes more than 4 hrs to get things going. More
by Munira Yusuf
Employees Worked With
Mark Boskowicz, Dean McCaskill
August 29, 2020
Great car buying experience; this is our 3rd ES350 from this Dealer and this salesman. We will go back again when we are in the market for our next car! this Dealer and this salesman. We will go back again when we are in the market for our next car! More
by Bill & Susan
Employees Worked With
Don Wood
August 25, 2020
This was our best car buying experience ever.Dean This was our best car buying experience ever. Dean McCaskill was extremely professional. We made an appointment to meet with him and look at severa This was our best car buying experience ever. Dean McCaskill was extremely professional. We made an appointment to meet with him and look at several different models. He had them ready to go and was knowledgeable and well prepared for our visit, demonstrating all the various features and answering all our questions. Even after our initial visit, Dean was thoroughly responsive to all our questions and responded even when he was not at work. When we came in for our final decisions and negotiations, Dean did not play games. He laid everything out and we were able to easily and quickly get to a mutually agreeable price. Even after the purchase, Dean spent over an hour with us going over all the features again and helping us set up all the various user settings. Dean is pleasant and easy to deal with. We will be referring all our friends to Park Place Lexus and to Dean and plan to go back to him when we need another car. More
by Bill
Employees Worked With
Patrick Jaccar, Dean McCaskill
August 24, 2020
I'm writing this review on salesman Gabriel. Far and away the best salesman I've ever worked with. He was very polite and professional from beginning to end. He worked on this deal for at least a solid week the best salesman I've ever worked with. He was very polite and professional from beginning to end. He worked on this deal for at least a solid week and was completely honest throughout the entire deal. All this being with me out of state. He didn't try to get me into a different vehicle like others do to make a deal work. No he got me into the one I wanted. I just wanted to express my appreciation to him and suggest others should take notes and strive to be like him. More
by Nancy T
Employees Worked With
Gabriel Delgado
