Park Place Lexus Plano

Excellent experience from beginning to end. Kelli was very thorough and exceeded my expectations. She took the time to understand my needs. She was up front and honest, she also respected my time, by be very thorough and exceeded my expectations. She took the time to understand my needs. She was up front and honest, she also respected my time, by being as efficient as possible.. Kelli made my day! More

Mark made this the easiest car buying experience I have ever had. The price was fair, the trade in was fair and the staff was top notch in their customer service. I will definitely go back to Park Place ever had. The price was fair, the trade in was fair and the staff was top notch in their customer service. I will definitely go back to Park Place Lexus. Michele Hernandez More

Having already owning one Lexus from Park Place, there was no reason to go anywhere else when we needed another car. We drive 120 miles one way to have all our service work performed at Park Place. We hav was no reason to go anywhere else when we needed another car. We drive 120 miles one way to have all our service work performed at Park Place. We have never been disappointed in anything there. More

My car buying experience at PPL was a by far the best I have every had. I was lucky enough to meet Pat Vannozzi (sales) at an earlier occasion and simply asked him to keep me in mind if a great deal on a have every had. I was lucky enough to meet Pat Vannozzi (sales) at an earlier occasion and simply asked him to keep me in mind if a great deal on a good used Lexus came up in the near future. Shortly thereafter he made me aware of a new arrival that met my needs and fit the bill perfectly. Pat was great to work with. He was easy going, and his personality made me feel very comfortable. I knew I was not only getting the honest information I needed to make an informed decision, and his knowledge about the car itself was a huge help as well. Pat and the management stood by and addressed any and all concerns, going above and beyond on making sure the car that I decided on was one they were proud to sell me. The dealership itself is obviously second-to-none from the sales folks, to the service staff and facility. Everyone there makes you feel welcome and is obviously customer-service-oriented and client centered. The facility is comfortable and easily accessible. I feel I am in great hands now, regarding future maintenance on the vehicle and will defiantly be a customer of the dealership itself for the life of the vehicle More

Pat was extremely courteous, no high pressure tactics, and happily answered all of our questions. He did not try to rush us into a decision. He encouraged us to ask questions and offered us advice when co and happily answered all of our questions. He did not try to rush us into a decision. He encouraged us to ask questions and offered us advice when comparing different vehicles. I would recommend Pat and Park place to my family and friends. More

Our experience at Park Place Lexus was very pleasant. Brian was very knowledgeable about the model we were interested in. He knew that we were under some time limitations for our day and did everything Brian was very knowledgeable about the model we were interested in. He knew that we were under some time limitations for our day and did everything possible to keep us on tract. Brian even came into work early that morning to help with our schedule. He was a great person to work with and at no time did we feel any pressure to make a decision about purchasing our new Lexus. Kai Peterson was the financial person that we worked with for financing our new Lexus. He was extremely personable and knowledgeable. He made the financial part of our purchase a great experience. Thank you all for your help and consideration on our schedule. I know that when I am at your store for services it will also be a pleasant experience. More

I am 40 years old and have purchased many cars, new and used, for myself, my wife, and my 2 daughters. My automobile purchase at Park Place Lexus with Jerald Morris was my best experience to date. My fin used, for myself, my wife, and my 2 daughters. My automobile purchase at Park Place Lexus with Jerald Morris was my best experience to date. My final monthly payment was within $20 of the projected estimate that Jerald gave me after spending only 10 minutes at his desk. More importantly, the entire visit was very relaxed, with little to no negotiating needed to reach a satifactory price that was within my expectations. Jerald was very knowledgable with the sales and trade-in process and addressed all necessary details in a manner that was easy to understand. Additionally, the accaounting department was friendly, organinized, and wasted no time in expediting the financial documents. Park Place and Jerald get my 5-star rating because they earned it, and they WILL see me again for future automobile purchases! Jason Wells Longview, TX More

great service. very happy with my car! it's got everything we wanted and a great price. everything was straight forward. I'm happy that the sales person didn't try to play games with me. everything we wanted and a great price. everything was straight forward. I'm happy that the sales person didn't try to play games with me. More

We worked with Kenneth before and had a great experience, We worked with Kenneth before and had a great experience, just like we did this time. I told Kenneth what car and price I was looking for and he h We worked with Kenneth before and had a great experience, just like we did this time. I told Kenneth what car and price I was looking for and he had the car clean and ready to go when we came out to look at it. Thanks, Larry Curry More

Absolute best experience we've ever had. Forget "Welcome to the Lexus Family". How about "Thank you for allowing me to be in the Lexus family". "Welcome to the Lexus Family". How about "Thank you for allowing me to be in the Lexus family". More