
Park Place Lexus Plano
Plano, TX
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We are repeat customers at Park place Lexus. We had a very pleasant experience when purchasing our new car. Everyone was extremely friendly and very professional. very pleasant experience when purchasing our new car. Everyone was extremely friendly and very professional. More
The only downside to my experience was the length of time I was sitting and waiting. Driving multiple cars was fast and easy. Tony and Jeff could both answer all my questions about the cars without having to I was sitting and waiting. Driving multiple cars was fast and easy. Tony and Jeff could both answer all my questions about the cars without having to look anything up. And once I had chosen a car and was back with finance I had a great experience with Nicole... She answered all my questions and worked hard to get the price and financing where I wanted it to be! In between finding the car I bought and meeting with finance was a 4 hour wait where I even left the dealership and had to return later. Even with the extreme wait time, I would highly recommend this dealership, specifically working with Tony and Nicole. More
Great Staff and they make you feel welcome. This is my second car from this dealer and they will get my next buy after the end of the sceond quarter of 2012. second car from this dealer and they will get my next buy after the end of the sceond quarter of 2012. More
We came to Park Place to look at used certified SUVs. Pat Vannozzi was great to work with and helped us tremendously. We found a used RX that we wanted but it was sold a few minutes earlier than when we deci Vannozzi was great to work with and helped us tremendously. We found a used RX that we wanted but it was sold a few minutes earlier than when we decided. Pat helped us through new cars to find the same vehicle but a new 2012 and we purchased it instead. I cannot say enough about how much Pat made our purchase enjoyable. More
My husband and I agree that neither of us has ever enjoyed buying a car as much as we did when working with Blaze and Park Place Lexus. We were not their "typical" clients, buying a hybrid and having enjoyed buying a car as much as we did when working with Blaze and Park Place Lexus. We were not their "typical" clients, buying a hybrid and having never bought a luxury car before. We felt like part of the "family" from beginning to end, got an outstanding deal, and LOVE our car. Blaze was an absolute pleasure and made buying a car fun, which we never knew was possible! Whenever we are in need of a car, we will ALWAYS go to Park Place first, no doubt about it. Great people, great experience. Thank you so much! More
Jason was an excellent sales rep. Patient, curteous and willing to work to get me a good deal. I don't know if I received the best deal possible, so I am giving price a "4." Felt like the dealership was ma willing to work to get me a good deal. I don't know if I received the best deal possible, so I am giving price a "4." Felt like the dealership was making too much money off the deal. Overall, a very satisfactory experience with friendly sales staff and the folks I met in the back of the house (the service department), also friendly, willing to assist me and happy to meet me. I did not experience an phony backslapping like at other dealerships. Everyone appeared to be very sincere. More
i received a Great Service from Ryan Justice strongly recommend him.. great buying experience no hard sale and very honest.. I would definetly continue buying from him.. recommend him.. great buying experience no hard sale and very honest.. I would definetly continue buying from him.. More
This is my 2nd Lexus RX purhcase but the first with Park Place Plano. Joel was referred to my by Brian Martin in the service department. Joel made the purchasing process so easy and understandable. I nev Place Plano. Joel was referred to my by Brian Martin in the service department. Joel made the purchasing process so easy and understandable. I never felt pressured to go in a certain direction or make a quick choice. Thank you for making this such a effortless purchase and I will be refering not just Joel but Park Place Lexus to our clients and friends as well! More
On our first visit we met with the GM, Chris Brunner. He spent quality time with us and gave us a tour of the dealership. Chris introduced us to Darren Wagoner, sales representative for Park Place. This w spent quality time with us and gave us a tour of the dealership. Chris introduced us to Darren Wagoner, sales representative for Park Place. This was our first time to buy a Lexus and Darren was very helpful answering all questions related to the purchase. Darren also gave us a tour of the dealership and introduced us to the service department. I have no doubt that the level of outstanding customer service will continue when we bring our Lexus back for service. I highly recommend Park Place Lexus! Their leadership from Chris Brunner, general manager and sales representative, Darren Wagoner are truly outstanding! More
After visiting another local Lexus dealership I have to say Park Place far exceeded in customer service. My shopping experience was just miserable at Sewell. Park Place was wonderful... the staff are so n say Park Place far exceeded in customer service. My shopping experience was just miserable at Sewell. Park Place was wonderful... the staff are so nice to work with and they take really great care of you. I was impressed by their sales and service claims. You can't beat the free car washes for LIFE. I would definitely recommend this dealship. I was treated very courteous and like they really wanted and appreciated my business. More