
Park Place Lexus Plano
Plano, TX
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This was my very first time purchasing a car and I couldn't be happier with Jeff as my salesman. Not only was he extremely professional, cordial, and patient, but he was more than happy to answer all couldn't be happier with Jeff as my salesman. Not only was he extremely professional, cordial, and patient, but he was more than happy to answer all of my questions. My mother was also very impressed with Jeff's patience and graciousness as she can sometimes be difficult to handle. When my car was ready for pick-up, Jeff was very thorough (and again, very patient!) in explaining all that I needed to know in my CT200h. This was our first purchase with Jeff, and definitely not our last! If our friends or family are ever in the market for a new Lexus, we will be sure to refer them to Jeff Hauptstueck! Thank you, Jeff! More
This is the second car we have bought from Park Place Lexus Plano but the first new one. Our salesman, Blaze Akingbolagun, was professional and with patience explained all the the nuances of the car we Lexus Plano but the first new one. Our salesman, Blaze Akingbolagun, was professional and with patience explained all the the nuances of the car we purchased. He has been available to answer our questions since we have been home. Blaze made purchasing a new car a pleasant experience for us. Thank you Park Place Lexus and Blaze. w More
Always a pleasant experience. A different approach to car sales which I appreciate very much. Don't like the "hard" sale tactics that you get at many other dealerships. Keeps me coming back and keeps me brin sales which I appreciate very much. Don't like the "hard" sale tactics that you get at many other dealerships. Keeps me coming back and keeps me bringing my family and friends in for their auto needs. More
Ryan Justice helped me with financing, got me the options I wanted, and took the time to get me set up with features in the car (Bluetooth, Nav, etc). He even helps out with my questions after the sale. I wo I wanted, and took the time to get me set up with features in the car (Bluetooth, Nav, etc). He even helps out with my questions after the sale. I would definitely send a friend to Ryan to buy a car! More
We had a very positive experience. Our salesperson, Jeff Hall, guided us through the process in a truly professional manner. He patiently educated us on the features of each model that we were considering. Hall, guided us through the process in a truly professional manner. He patiently educated us on the features of each model that we were considering. We know that we can call on Jeff at any time for assistance More
I've always bought new cars in the past, so I didn't know what to expect when purchasing a pre-owned car. Jerald was very helpful with the entire process - and his partner, Pat, was just as helpful with que what to expect when purchasing a pre-owned car. Jerald was very helpful with the entire process - and his partner, Pat, was just as helpful with questions when Jerald was out of the office. They wanted to make sure that I had exactly what I wanted and went out of their way to 'make it happen'. Nicole in the business office was EXCEPTIONAL. I wish everyone that I did business with was as delightful as her. I never felt any pressure during the entire process - which was short and easy. More
The salesman at Park Place was knowledgable, friendly, honest, and open with us , and he was never pushy or deceptive. I never felt like I was being manipulated or forced to make choices I did not want honest, and open with us , and he was never pushy or deceptive. I never felt like I was being manipulated or forced to make choices I did not want to make. This is also true of the business manager. Both gentlemen were always honest and forthright with us and treated us as valued customers from the very beginning! This was beyond a doubt the easiest buying experience I have ever had! Thank you. Your product sells itself, but your courtesy and care make owning a Lexus even better!! More
I am a current Lexus owner and I was car shopping for my daughter. We went to Park Place to look at preowned vehicles. We decided just to pick up some brochures on different models in the new show room an daughter. We went to Park Place to look at preowned vehicles. We decided just to pick up some brochures on different models in the new show room and that's were we met Shay Crathers. She was very personable and pleasant. I was very impressed and pleased with the service we received from her. I was pleasantly surprised that Shay took the time to focus her time and attention on both of us. The car selection was ultimately my daughter's choice and Shay helped her make a very informed decision. After working with my daughter and answering her questions, Shay worked with me on reaching a suitable purchase agreement. When the car was ready for pickup Shay took the time to walk my daughter through all of the controls and operation of her new 250HS. I was so pleased with the service and attention that I took my GX470 to Park Place the next week for servicing and I had bought it from another dealership. Shay is the reason we bought a new Lexus for my daughter and she is the reason I will continue doing business at Park Place Lexus. More
This was our first experience with your dealership. We were so pleased with the friendliness and the courtesies extended to us. Your saleman, Pat, made the whole experience very pleasant. We left there w were so pleased with the friendliness and the courtesies extended to us. Your saleman, Pat, made the whole experience very pleasant. We left there with a great feeling about our choice of a vehicle and the deal that we made. Definitely a first class dealership! More
This is my third purchase at Park Place Lexus and each time has been flawless. They are friendly, easy to work with, competitive on price and have a great inventory. The process was just under 1.5 hours i time has been flawless. They are friendly, easy to work with, competitive on price and have a great inventory. The process was just under 1.5 hours in the dealership (approx, 1 hour worth of time prior, via email). Service experiences (I've only dealt with routine service and a gas station accidentally switching diesel for unleaded), are perfect, with loaners always. Communication is excellent and everything is always on-time, on-estimate. More