Park Place Lexus Plano

I was greeted as I walked in the door, all my questions were answered, and there was no pressure sales tactics. The salesperson was attentive, but not overbearing and he didn't make any promises he couldn' were answered, and there was no pressure sales tactics. The salesperson was attentive, but not overbearing and he didn't make any promises he couldn't keep. I didn't get the deal done the first day, but the salesperson kept in touch and we were able to get something worked out. I also wanted to take the vehicle for my own inspection, and they had no problems allowing me to do that (the inspection checked out just fine, by the way). I walked away from this deal feeling good about my purchase and can say that I was pleased with the service provided by Park Place and Jack Atkin. More

I worked with Kelli & she was truly phenomenal! I am a young single without family in town and the idea of buying a car by myself was initially frightening. I met with Kelli and she was able to help me a young single without family in town and the idea of buying a car by myself was initially frightening. I met with Kelli and she was able to help me & show me exactly what I needed. She worked with me to make sure that I was getting the best value for my budget and took the worry out of the process. I would definitely recommend Kelli & this dealership to a friend. More

Salesman was friendly and courteous without pressuring us. Also very knowledgeable. Also, once we decided on car we wanted and settled on price, closing out sale and paperwork was completed quicker than us. Also very knowledgeable. Also, once we decided on car we wanted and settled on price, closing out sale and paperwork was completed quicker than ever before. More

Brian along with Anish both did everything possible to help me make an informed decision on my recent purchase of a 2013 GS 350. They demonstrated great knowledge of the vehicle even though the 2013 was help me make an informed decision on my recent purchase of a 2013 GS 350. They demonstrated great knowledge of the vehicle even though the 2013 was just arriving at the time. Once I made the decision to go with the GS and selected the desired color and options, they worked to get the exact car I wanted within a very short time. I could not be more pleased with my experience and they continue to follow up to make sure all my questions have been answered and any needs or concerns are addressed. I've owned other lexus vehicles over the years but have not always enjoyed my past experience as much as this one. Park Place is a truly great dealership and employees like Brian Safianow are why it is great. More

I have owned Lexus vehicles for the past 15 years and have always been provided with the best customer service at this location - both in the sales force as well as in the service department. Darren Wag have always been provided with the best customer service at this location - both in the sales force as well as in the service department. Darren Wagoner sold my husband and I our 2013 GS 350 recently. He has been great to work with and very responsive to our questions as well as emailing back and forth when we were trying to decide on which model to order. He has even offered to stay late to accommodate our schedule. He followed up and was able to locate the color and model we wanted even before it reached the United States from the factory. I look forward to working with him again when our vehicle arrives. More

Shay Crathers is an exceptional sales person and an intelligent, high charactered individual. I will seek her out for each purchase I make in the future and will give her the highest recommendation to intelligent, high charactered individual. I will seek her out for each purchase I make in the future and will give her the highest recommendation to others who are in the market. More

My husband and I had a very positive experience both days we were at Park Place Lexus. Pat explained the car in detail, encourged us to drive as many as we wanted and told us all about the wonderful dealers we were at Park Place Lexus. Pat explained the car in detail, encourged us to drive as many as we wanted and told us all about the wonderful dealership that he works for. He made us feel comfortable in the car-buying process and we felt like he listened to us. That is rare. Park Place Lexus has a great reputation from friends, but we went because of a car Michael saw on your web site. You have your bases covered in the market place with the Internet and others who have been to your business. Thank you for making what I dreaded a happy experience. I will definitely recommend Pat to my friends who are shopping for a car. More

Customer service is superior. They pay attention to details, and that's what sets them apart. I can trust I will get a quality product. details, and that's what sets them apart. I can trust I will get a quality product. More

Darren was great. He is helpful, and always willing to answer my questions. Even after driving off the lot, he called to check and make sure I didn't have any questions about my new car. I couldn't imagin answer my questions. Even after driving off the lot, he called to check and make sure I didn't have any questions about my new car. I couldn't imagine a better representative of Lexus quality. Thank you Darren. More

I love Park Place Lexus. Of course I wanted the deal to be a lower price since I am retired but I LOVE MY NEW LEXUS and everyone was great! I already recommended you to a neighbor who bought a car just be be a lower price since I am retired but I LOVE MY NEW LEXUS and everyone was great! I already recommended you to a neighbor who bought a car just before me. Thank you! More