
Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,291 reviews
This is the 3rd vehicle we have bought from John Pak at Park Place. Although we were in the market for a used car, Park Place had exactly what I was looking for and John helped make the process easy and f Park Place. Although we were in the market for a used car, Park Place had exactly what I was looking for and John helped make the process easy and fast. We don't even think of him as a salesperson anymore, we think of him as a friend who has our best interest in mind. Everyone at Park Place is helpful and friendly and go above and beyond to provide great service! More
I was greeted promptly. The service was fast and employees were considerate. They were responsive to my negotiations. The sales person was knowledgable. Very pleased. employees were considerate. They were responsive to my negotiations. The sales person was knowledgable. Very pleased. More
The service I received from Brian Safianow and Tony Acosta was beyond anything I'd seen from any other car dealership in my lifetime. I wanted a car with the superior quality of a Lexus, and the servic Acosta was beyond anything I'd seen from any other car dealership in my lifetime. I wanted a car with the superior quality of a Lexus, and the service I got was commensurate with that. All of my questions were answered, I felt comfortable, not pressured, and I know they worked extremely hard to get me the best deal possible from a financial standpoint. They couldn't have made me feel more special or welcome. As a first-time Lexus buyer (or even shopper), I didn't know what to expect, but they made me feel as if I were a long-standing customer whose loyalty they valued. I'll definitely be talking to these guys first for my next car purchase. More
Our family has purchased four vehicles from this dealership in the past 11 years. Our experiences have always been pleasant and we do not hesitate to recommend them to our friends. We think the s dealership in the past 11 years. Our experiences have always been pleasant and we do not hesitate to recommend them to our friends. We think the service area is the prime factor for our satisfaction. Our service manager, Brian Black, is a true professional who embodies the utmost in customer service. He is a great representative for the dealership and makes our interractions as pleasant as possible. We like the brand and this dealership. We have a choice and we choose Park Place. More
I was looking for a used Jaguar and Tony convinced me to buy a Lexus. I love the roominess of the car and the drive. Very pleasant experience. buy a Lexus. I love the roominess of the car and the drive. Very pleasant experience. More
Probably the best experience that I'll ever have buying a car. I will return to Park Place Lexus for my next purchase and I hope Tony Acosta is still there. He's the best! Hard working, patient and a very car. I will return to Park Place Lexus for my next purchase and I hope Tony Acosta is still there. He's the best! Hard working, patient and a very friendly guy. He worked really hard to find the exact car I was looking for and it wasn't an easy task. More
This is the first used car I purchased in over thirty years and my experience dispelled the stereotypical notion of the "used car salesman". Both Adi and Kai were the consummate professionals and were m years and my experience dispelled the stereotypical notion of the "used car salesman". Both Adi and Kai were the consummate professionals and were most thorough and knowledgeable about their product. I cannot even tell (except for the odometer) that I purchased a "used" car. Well done, gentlemen! More
We drove up from San Antonio area to look at a CPO 09 RX350. Mark came in early that day to meet us. We test drove the car; but were unhappy with the wax job; it had what seemed like scratches in the cle RX350. Mark came in early that day to meet us. We test drove the car; but were unhappy with the wax job; it had what seemed like scratches in the clearcoat. Mark recognised the problem and had the car repolished & detailed. By the time we signed all the paper work; the car was ready to go !!!We were impressed with the dealership; everyone was friendly & helpful..We went to the new car department by mistake & the receptionist lead us over to Mark!!!The car ran great all the way back to SA & looks great in our drive way. Can't wait for a sunny day to take it for a real spin around the neighborhood..Thanks again to Mark:for making the process so easy & speedy.As we said in the Marine Corp; It was a truly OUTSTANDING experience...Thanks; Ed & Ginger Davis More
This is the third Lexus I have purchased/leased from Park Place. Each meeting was on time, the sales team very knowledgable and professional, the showroom clean, modern, and an inviting place to visit. Al Place. Each meeting was on time, the sales team very knowledgable and professional, the showroom clean, modern, and an inviting place to visit. All my questions were answered to my satisfaction and several options presented rather than being "sold". More
This week I purchased my fourth vehicle from Kenneth. He is absolutely the greatest. I am always impressed with his follow-up and attention to every detail. He not only gets me the best deal possible, but is absolutely the greatest. I am always impressed with his follow-up and attention to every detail. He not only gets me the best deal possible, but also gets the paperwork handled quickly and efficiently. Robin Fair, Plano More