
Park Place Lexus Plano
Plano, TX
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I felt comfortable and important from the instant I walked through the door. Thank you for making buying a car such a good experience. My best yet! walked through the door. Thank you for making buying a car such a good experience. My best yet! More
Had an excellent experience purchasing my car here. The sales person was extremely nice and very helpful and informative. Excellent service and overall great dealership. sales person was extremely nice and very helpful and informative. Excellent service and overall great dealership. More
I have been a customer of Mr. Gabriel for three Lexus SUV. Robert is honest, straight forward and has always advised us correctly. He has provided us with the best pricing possible. We have always been p SUV. Robert is honest, straight forward and has always advised us correctly. He has provided us with the best pricing possible. We have always been provided a car to use whenever our car was being serviced or during the conversion from our old car to a new one. Robert has always followed up to make sure we were pleased with the car. All in all, leasing a car at Park Place through Robert is a very pleasurable experience. More
I recently purchased a 2014 Lexus IS 350 from Brian. This is my second car purchased at Park Place from Brian. He is extremely professional, courteous and friendly. Not to mention he was always prompt This is my second car purchased at Park Place from Brian. He is extremely professional, courteous and friendly. Not to mention he was always prompt to return phone calls, emails and answer questions. You never feel rushed and he always had/made time for me. It was a pleasure dealing with him and I recommend him 100% without reservation. More
Best experience I've ever had purchasing a car, and this was my 23 purchase. The dealership made it effortless as they made you feel like family. this was my 23 purchase. The dealership made it effortless as they made you feel like family. More
After owning numerous acura products, we decided to explore some other options. Ty was very patient and didn't make us feel pressured. Great guy to deal with and he was very quick to reply to all of ou explore some other options. Ty was very patient and didn't make us feel pressured. Great guy to deal with and he was very quick to reply to all of our questions. We have owned a lot of cars and see many more Lexus in our future after such a great experience. More
Ty was such a pleasure to deal with, low pressure and very informative. He was able to meet my strict finances and was able to provide a wonderful vehicle that i absolutely love. very informative. He was able to meet my strict finances and was able to provide a wonderful vehicle that i absolutely love. More
This is the third vehicle we have purchased for Park Place Lexus. Every buying experience has been outstanding from start to finish. There is absolutely no pressure ... they leave you alone until you Place Lexus. Every buying experience has been outstanding from start to finish. There is absolutely no pressure ... they leave you alone until you are ready to engage. Then the focus is on finding you exactly the right vehicle, not on 'selling you a car'. Buying a car from Park Place is more like shopping at Neiman Marcus ... it is nothing like the traditional car buying experience. We have Park Place do all our service as well and they are outstanding. Our service advisor even recommended we have one repair done elsewhere because we would get the same quality for less money. There is a reason that Park Place won the Baldrige Quality Award ... they deserved to win. More
TY IS THE MAN! I have now bought four cars from Ty and TY IS THE MAN! I have now bought four cars from Ty and can honestly say he is the BEST! Ty has made my least favorite thing on the planet (buying TY IS THE MAN! I have now bought four cars from Ty and can honestly say he is the BEST! Ty has made my least favorite thing on the planet (buying cars) easy, relaxed and enjoyable. I've bought many cars over the years and couldn't remember any of my sales people's names if you held a gun to my head. They just left no impression on me. However, since meeting and working with Ty, back in 2009, this all changed. His easygoing, relaxed demeanor and superlative knowledge of the product are unparalleled. Plus, for the first time ever, I really feel like he was on my team. Ty has over-delivered every time, worked very hard to get me a great deal and has always succeeded. And trust me, I am hard to please. But, that's how good Ty is. He has made every deal a winner for me and always over-delivered. Which, in this day and age, is rare. If you're in the market for a Lexus do yourself a favor. Call Ty. He won't let you down. He's sold me on the brand and more importantly, he's sold me on him. I consider him more a friend than a salesperson and that is saying ALOT! I won't ever buy another car without him. That's how comfortable and confident I am in him. That speaks volumes to his professional acumen and him as an individual. More
I've just purchased my 3rd LS from Park Place Lexus, all 3 from Herb Simonsen. I previously was STRICTLY BMW, but I know now that I've been totally converted to Park Place and Herb due to their effort all 3 from Herb Simonsen. I previously was STRICTLY BMW, but I know now that I've been totally converted to Park Place and Herb due to their efforts to make the car buying experience more pleasant then I EVER dreamed possible. The effort to get me into the PERFECT car by Herb is unprecedented in my many years of experience. The attention to detail, the rapport building, and the TRULY Personalized Service both during and AFTER the sale have always exceeded my expectations and have made me a customer for life. Of course the quality of the car is outstanding, and I couldn't be happier! More