Park Place Lexus Plano

This was our third car from Park Place Lexus, and from Robert Gabriel. We return for three reasons: Lexus is a great car, Park Place is a great dealer with excellent service, and Robert is an excellent s Robert Gabriel. We return for three reasons: Lexus is a great car, Park Place is a great dealer with excellent service, and Robert is an excellent sales person. He remembers what is important to us and is interested helping us find the best deal possible. He is honest and will tell us what he can and can't do. More

Greg Ebenholtz was a pleasure to deal with during our recent purchase experience. He either had the answers to our questions or knew where to find them quickly. He gave us a nice deal with absolutely n recent purchase experience. He either had the answers to our questions or knew where to find them quickly. He gave us a nice deal with absolutely no pressure. I would recommend Greg and Park Place Lexus to anyone in the new car market and would not hesitate to purchase from him again. More

Overall impression of the sales process at Park Place Lexus Plano was very positive because of Sean. He was very knowledgeable about the vehicle he was selling. After sales followup for pending items was Lexus Plano was very positive because of Sean. He was very knowledgeable about the vehicle he was selling. After sales followup for pending items was excellent and service was also great. Sean provided excellent help and guidance through out the process. I would not hesitate to recommend him to my friends. More

Roger Burton and Mike Ruscoe provided outstanding customer service. I have done business with Park Place Lexus multiple times over the years and have always been satisfied. customer service. I have done business with Park Place Lexus multiple times over the years and have always been satisfied. More

My experience was exceptional. Anthony was great from the moment I walked in the dealership. He answered all my questions. He new a lot about the car I was interested in purchasing. He never once pressured m moment I walked in the dealership. He answered all my questions. He new a lot about the car I was interested in purchasing. He never once pressured me about getting the car. Followed up with me again with no pressure. He gave me some numbers they worked and he said great you can pick your car up on Friday. I go in on Friday and he is there waiting for me again very helpful very confident. Then off I went to the business office and was not looking forward to that and it was great again no pressure just nice, friendly customer service. I have had to call Anthony with a question about my car and he responds very quickly. I will highly recommend friends and family. When I am in the market for another car I will definitely come see Anthony!!!!! LOVE MY NEW IS :) Thanks Anthony More

We worked with Hasan Qazi of Grapevine dealership. He gave us the best experience ever in buying a car. He gave us detailed information and answered all our questions but did not put any pressure on us. gave us the best experience ever in buying a car. He gave us detailed information and answered all our questions but did not put any pressure on us. We will do our best to buy our next car from Hasan. More

Me experience with Park Place Lexus was a wonderful. Anthony took his time to explain the difference between the two cars that I was interested in. Secondly, he broke down the numbers and explain what Anthony took his time to explain the difference between the two cars that I was interested in. Secondly, he broke down the numbers and explain what MSRP, finance charge, and monthly payment. I never felt rushed or pressure to buy the car. He is truly a great salesman that is concerned about his customers an not making a sale. I have been up to the dealership a couple of times since I bought the vehicle and he still treats me like he did when I bought the car. He has taken the time to answer my questions and to show me how to work some of the technology in the Lexus. I will definitely come back to him to buy another Lexus and refer other people to him as well. More

I approached my sales person with my buying expectations up front. He listened first. Herb then found a car that fit my buying parameters and simply presented it to me. The process was by far the best expe up front. He listened first. Herb then found a car that fit my buying parameters and simply presented it to me. The process was by far the best experience I have had buying a car in years. It was a pleasureable experience and I really felt like they respected my time. I purchased a used car that was not very expensive but they treated me the respect of a large purchaser. Herb then delivered me to the Finance office and Nicole. This again is an area I dreaded. Nicole was in constant contact with me through the process answered all my questions and much to my amazment, when I entered her office it was exactly what she told me. Nicole showed a high respect for my time and my business. This purchase experience was the best I have had in all my years of purchasing vehicles. Thank you so much Herb and Nicole Russell POlk business owner More

I purchased a pre-owned Lexus RX350 at the end of June. Taylor Garrett was recommended and I understand why. The car buying experience has never been something I look forward to. However, this was by far Taylor Garrett was recommended and I understand why. The car buying experience has never been something I look forward to. However, this was by far the best experience I have ever had. I have purchased three new cars in the past at other dealerships and leased two. Not only did Taylor find the perfect car and everything I wanted and more...his customer service/professionalism/knowledge of the cars surpassed salesperson I have EVER experienced anywhere. Mr. Garrett is very thorough, and really worked hard to assist me. He also took my leased car (a Nissan) and took care of everything. As it was time for finance, something I was dreaded buying a car, I was so fortunate to work with Mr. Voss too, in finance. He was exceptional. His professionalism, customer service, and kindness were terrific. I then went back to have a minor scratch fixed. Again, another great experience. Mr. Chris Collins, Sales Manager, introduced himself and gave me two options of how the "minor" scratch could be fixed. I was truly blown away as this scratch was minuscule. He was so knowledgable and professional and explained what the process would be. I stayed at the dealership and when all said and done, the car looked great. Just yesterday, I went to ask a simple question about my license plate frame. I approached and noticed Taylor was with a customer so went to the service area and came in contact with Dylan. Again, great service and went to get me another frame. As he walked over to my car, a salesperson by the name of Scott came out another door with a drill and begin taking off my old frame to replace it. I was so impressed as I had only seen Scott when I purchasing my car with Taylor. For a salesperson to come out, stop whatever they were doing and assist his peer in another department really had an impact. He was so nice as he knew Dylan was busy in service. I cannot thank the Park Place "team" enough. It is a great feeling to know and trust a car dealership as all other dealers would never treat you in these ways. It has always been, once you buy the car...your on your own in service, with questions, etc. The Park Place team holds their customers in high regard. I now know why this dealership is well known and will definitely send others to Park Place Lexus. Corporate Lexus should be proud to have an amazing team working on their brand. They are by far the BEST! More

I recently got a 2013 RX350 from Park Place Lexus working with Joel Pechauer, who make the entire experience very smooth and easy. This is the third vehicle I've gotten from Park Place and all my experience with Joel Pechauer, who make the entire experience very smooth and easy. This is the third vehicle I've gotten from Park Place and all my experiences have been very good. Joel followed with tradition and he and Judy could not have been more helpful. More