
Park Place Lexus Plano
Plano, TX
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My experience was fantastic. Kelli was friendly, helpful, and made the car buying experience worry free. Vehicle purchases are often a hassle, that was absolutely not the case. I want to extend my helpful, and made the car buying experience worry free. Vehicle purchases are often a hassle, that was absolutely not the case. I want to extend my appreciation for the great experience in the purchase of my new vehicle. Thank you. More
Me and my fiance had a great experience and Kelli was VERY helpful in helping us get the car we wanted. I would definitly come back and see her next time around! VERY helpful in helping us get the car we wanted. I would definitly come back and see her next time around! More
I came in looking for a used Lexus RX and ended up getting a great deal on a new Lexus RX. Rainer and Naseem went out of their way to find me the vehicle with all my specifications. Customer service getting a great deal on a new Lexus RX. Rainer and Naseem went out of their way to find me the vehicle with all my specifications. Customer service goes above and beyond. More
The process of buying and trading in our older model Lexus was the best experience we have ever had. Stephen was extremely knowledgeable and friendly. I worked primarily with him via email and we work Lexus was the best experience we have ever had. Stephen was extremely knowledgeable and friendly. I worked primarily with him via email and we worked out a price and he delivered an amazing car. We were in and out of the dealership keys in hand within one hour. Which for us in our busy lives with kids was perfect. Stephen even arranged for the vehicle I wanted to be delivered from the grapevine store. This is our first time dealing with Park Place Lexus we had purchased our other lexuses from Florida. I will never go to another dealership again. Thank you. More
For the past 6 years we have leased from ParkPlace. During this period our Lease Sales person, Robert Garbriel, has maintained a relationship with us. He watches our service events and gives us the be During this period our Lease Sales person, Robert Garbriel, has maintained a relationship with us. He watches our service events and gives us the best opportunity to re-lease at the best possible time. After leasing with Accura, Cadillac and Audi our experiences gave us a very negative view of car sales.....ParkPlace has turned our experiences from Negative to High Positive. Robert is not just a salesperson. He gives my wife and i straight answers to guestions about our future leasing needs. I have to say his suggestions are always vaid. Robert stays in touch with us and is always avaialbe to assist if necessary. We have high respect for ParkPlace because of the value Robert, Joel and service people like Scott Gilette provide. Like us you cannot go wrong in selecting them. More
From the moment I walked in, I never felt pressured and was treated with kindness and respect. The process was easy and comfortable. I knew I was getting the car at a great price. This is my 4th Lexus was treated with kindness and respect. The process was easy and comfortable. I knew I was getting the car at a great price. This is my 4th Lexus overall and all are from Park Place. I will never buy a Lexus from any other dealership. Robert Gabriel was fantastic throughout the process and made sure I was happy with my decision. More
My fiancé HATES shopping for cars. In the past, she would refuse to even pull into a dealership to drive through and look at the cars. But this experience with Stephen Wedderburn has been better than s would refuse to even pull into a dealership to drive through and look at the cars. But this experience with Stephen Wedderburn has been better than she ever imagined. He was extremely patient, kind, understanding and was not forceful. He allowed her to be the pace setter in the entire process. The 2014 Lexus is250 was the first car that she LOVED. However, most other salesman at other dealerships (Over the last 2 years of doing this!) would have dismissed her when she told him, " I know what I want!" We both waited with baited breath and then she said, "I just don't know if I want Pearl, Black, Light Silver or Dark Silver; and I'm not sure what color interior." He was never phased. This was a great experience and we are so happy with the new car. If you want a Sales Consultant that is truly a consultant and goes at your pace, ask for Stephen Wedderburn. More
We just purchased our third Lexus from Park Place Plano recently. The reason we keep coming back is the resale value of the Lexus brand. The great service from sales to routine maintenance is most impressi recently. The reason we keep coming back is the resale value of the Lexus brand. The great service from sales to routine maintenance is most impressive. I have bought many vehicles in my lifetime and the only reason to give a dealership my business is that they earn it. My dealings with Zane Sommer were painless and he did everything we asked for and more. He made the process go smoothly. I drive an hour to get to Park Place and it is worth it. I cannot recommend them highly enough. Thanks Zane. More
The customer service was excellent. The sales consultant, Naseem Mustaq, provided the best car buying experience I have had to date. He was very patient with me and my family as I took a long ti consultant, Naseem Mustaq, provided the best car buying experience I have had to date. He was very patient with me and my family as I took a long time to make a decision and had a toddler in tow at each visit. In addition, he paid close attention to what I wanted in a car and informed me when a new car arrived at the dealership meeting my needs. The rest of the staff was great as well. It was a pleasant experience for someone like me who hates car shopping. I look forward to making future car purchases from Naseem and Park Place. More
My experience with Robert Gabriel is excellent. I have purchased 3 Lexus GX460 from him over the past seven years. I would recommend Robert to all my friends and associates. He is very courteous and since purchased 3 Lexus GX460 from him over the past seven years. I would recommend Robert to all my friends and associates. He is very courteous and sincere. He will get you the best deal that he can. He always stays in touch with you. He is a pleasure to work with. He is my car salesman for life. More