
Park Place Lexus Plano
Plano, TX
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Daniel was very friendly and professional. He made our experience very pleasant and rewarding. I highly recommend this dealership. in special the sales person. Daniel was patient , friendly, helpful, prof experience very pleasant and rewarding. I highly recommend this dealership. in special the sales person. Daniel was patient , friendly, helpful, professional and made us feel comfortable shopping at this location. More
I was looking for a vehicle for my wife of 50 years. She really liked the RX350. John Pak sales consultant answered all our questions and was very knowledgeable about the vehicle. John was friendly, not p really liked the RX350. John Pak sales consultant answered all our questions and was very knowledgeable about the vehicle. John was friendly, not pushy, easy to work with, and understood what we were looking for and found it. John followed through to make sure all the details were taken care of and made our experience very pleasant. Gabriel, John's assistant did a great job of walking us through the new RX350 technology. We are very pleased. More
I had been looking at the RX350 for several months along with other small SUVs. Greg was very patient and conscientious in his follow up. He was very knowledgeable and helpful with feedback in the decisio with other small SUVs. Greg was very patient and conscientious in his follow up. He was very knowledgeable and helpful with feedback in the decision making process. Once a decision was made, the buying process was easy and efficient. Greg was a pleasure to work with and made sure every detail was taken care for along the way. Would highly recommend Greg and the dealership. More
We have bought two cars from Park Place Plano, an ES300h and an RX350 this year. In both cases, Jason Huber was instrumental in making the sales experience a pleasant one. Jason worked with us in getting t and an RX350 this year. In both cases, Jason Huber was instrumental in making the sales experience a pleasant one. Jason worked with us in getting the right model with the proper options and pricing. More
I purchased my 2014 RX350 from Greg Ebenholtz in early October. He was a delight to work with. He was very friendly and very knowledgeable about the car. The 2014 RX 350's had just come out and I was re October. He was a delight to work with. He was very friendly and very knowledgeable about the car. The 2014 RX 350's had just come out and I was really impressed that he was up to speed on all of the features. I had the distinct feeling that he was trying to help me and make the experience enjoyable. It was!!!! I felt absolutely no pressure to "deal". I feel that I was treated very fairly and I feel that he always had my best interests in mind. I have owned a number of Lexus vehicles since 1997 and this was by far the best buying experience that I have had. I would not hesitate to recommend Greg Ebenholtz to my friends. And I certainly love my RX350! I also enjoyed Chelsea Fluegel the technology person. I think it is a very good idea to have a person like this to ask questions of. I had a stupid question - I was used to seeing the compass on my mirror and driving through construction areas on my way to Ft. Worth just a couple of days after I bought the car I couldn't find the compass. I put in a call to Chelsea and she answered my question in less than a minute. Thank you, Park Place, for a great experience! More
Victor is an excellent salesperson. He is definately not your trypical backslapper that you expect to see at car dealerships. He is very straightforward and made the buying experience very easy. Would recom your trypical backslapper that you expect to see at car dealerships. He is very straightforward and made the buying experience very easy. Would recommend him to anyone looking for a smooth buying experience. More
We have been customers of Park Place Lexus since they opened their doors! This dealership stands for service...from the minute you walk in the door to the minute you leave, you are treated with kid glov opened their doors! This dealership stands for service...from the minute you walk in the door to the minute you leave, you are treated with kid gloves. The dealership itself is spotless, including the service bays. There are numerous waiting areas with coffee bars and snacks for people having their car serviced or their car washed (yes, you can take your car for a complimentary car wash!). Our latest experience with PPL occurred when we dropped off our old Lexus 450SL in POURING rain one night. We couldn't find the night drop for the keys and two employees who happened to be working late, Brandon Cooley and Kelli Hansen, came out to assist us. They couldn't have been nicer. Having just moved to their new location, they were unsure of the location of the night drop, too, but they helped us in the downpour to secure our car for the night before leaving. We knew we would be coming back that weekend to look at CPO cars and told them they had our business. Kelli did, indeed, sell us a 2013 RX350 within the next two days! She was great...not pushy, very enthusiastic and positive. Kelli streamlined the buying process, educated us on all the "bells and whistles" and has continued to follow-up with us to make sure we are enjoying our car, not having any issues, etc. We highly recommend Park Place Lexus and Kelli Hansen! More
Our experience of buying our second Lexus from Park Place, Plano, has been very positive and the process was very simple and friendly, with NO pressure at all. Greg and his assistant ("KC" Choudha Place, Plano, has been very positive and the process was very simple and friendly, with NO pressure at all. Greg and his assistant ("KC" Choudhary) were very courteous, professional and above all were very attentive to our needs , concerns etc They made our Buy vs Lease decision easy for us, by offering the "One pay Lease" option, which was totally new to us. We thank both of them and Lexus Finance for the same. Our friends were also impressed with this option. Follow-up , after the delivery of the vehicle was also prompt and we would certainly recommend this team and dealership to our friends and family. Overall, a very state-of-the art, warm, friendly and professional dealership to do business with. Madhu & Anjali N. More
The sales experience at Ppark Place was very easy and cordial, and no pressure. Pricing was reasonable, and we were able to come to terms on price and trade in in a reasonable timeframe. cordial, and no pressure. Pricing was reasonable, and we were able to come to terms on price and trade in in a reasonable timeframe. More
Daniel was very friendly and professional. Daniel made my experience very pleasant and rewarding. I highly recommend this dealership. in special the sales person. Daniel was patient , friendly, helpful, pr experience very pleasant and rewarding. I highly recommend this dealership. in special the sales person. Daniel was patient , friendly, helpful, professional and made us feel comfortable shopping at this location. not to mention that Daniel took the actual vehicle over to me on the following day. Extraordinary sales agent!!! More