
Park Place Lexus Plano
Plano, TX
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This dealership is beautiful. They have a great selection of cars and a friendly staff. I really enjoyed working with Adam Remington during the buying process. He was very knowledgeable, and extremely patien of cars and a friendly staff. I really enjoyed working with Adam Remington during the buying process. He was very knowledgeable, and extremely patient while I was trying to decide on the perfect color. In the end, I got a car that I love more every day. Thanks Adam! More
Incredible facility and incredible experience! The buying process was quick, easy and thorough. I've always heard great things about Park Place and now I've experienced it! buying process was quick, easy and thorough. I've always heard great things about Park Place and now I've experienced it! More
This is our third car from this dealership. We keep coming back to the same dealership and to the same sales person. We always work with Kelli Hansen. She is very knowledgeable, friendly and responsibl coming back to the same dealership and to the same sales person. We always work with Kelli Hansen. She is very knowledgeable, friendly and responsible. She makes buying process very easy and is always very helpful. Her performance is always truly outstanding. I highly recommend the dealership and especially Kelli Hansen. More
Our preowned vehicle purchase from Park Place Lexus was fantastic. Brandon and Sean were extremely friendly and helpful in every way. They answered every question we had and there was never any pressure to fantastic. Brandon and Sean were extremely friendly and helpful in every way. They answered every question we had and there was never any pressure to purchase like you may find at other dealers. We could not have asked for a better experience. More
Greg Ebenholtz provided me with the BEST EVER auto sales experience of my life: very professional, friendly, helpful, knowledgeable, courteous and pleasant in every way. I had “pre-shopped” at several other experience of my life: very professional, friendly, helpful, knowledgeable, courteous and pleasant in every way. I had “pre-shopped” at several other dealerships before coming to Park Place, and Greg (along with competitive pricing) was a great influence in my decision to buy from Park Place. I am almost 65 years old and have had many car sales experiences during my life --- so this speaks volumes for Greg’s abilities, disposition, professionalism and exemplary people skills! He has called several times to see how the car and I are bonding, and to see if I have any additional questions or needs. Greg is indeed an “Expert in Excellence”….and a very nice guy as well! I felt so welcome and respected at Park Place --- a beautiful new dealership inside and out! I will definitely recommend Greg and Park Place to friends when they shop for a new vehicle!!! More
Kevin was absolutely wonderful to work with. He searched for exactly what I wanted, and made sure the transaction was quick and smooth. Kevin did not attempt to sell me something that I was not interested for exactly what I wanted, and made sure the transaction was quick and smooth. Kevin did not attempt to sell me something that I was not interested in. He was very tentative to my needs and considerate of my time. He even synched my phone in my new car. I will always stop by to see Kevin when I go to the dealership to get my car washed or serviced. Thanks Kevin Teller! Thank you, Quin Ingram More
Have bought two cars from your dealership and also recommended you to my daughter in-law. She bought new and I bought pre-owned, both of us are very happy. recommended you to my daughter in-law. She bought new and I bought pre-owned, both of us are very happy. More
I went to purchase a NEW GX for my wife, and thought I was getting a good deal. I asked the sales people if a new body style was coming out, and was told that nothing new was changing until 2016. To my su was getting a good deal. I asked the sales people if a new body style was coming out, and was told that nothing new was changing until 2016. To my surprise, 3 months later I saw that Lexus came out with a new body style for their 2014 GX model. I contacted my sales person and sales manager to discuss why I was told a new body style wasn't coming out when a new one came out 3 months later. BOTH of the sales staff lied to my wife and I and told us that that they had NO CLUE that Lexus was changing the body style, and they blew us off. I would strongly strongly suggest NOT doing business with SALES PERSON ANTHONY GRANT, or new car SALES MANAGER PATRICK JACCAR. They point blank lied to is to get a sale, and them completely blew us off after purchasing 2 vehicles, when we brought it to their attention. This is not what we expected when purchasing luxury vehicles. We will 150% not be doing business with Park place Lexus again, because there staff is extremely unprofessional. More
My entire experience at PP Lexus was amazing! I started with a "local" Lexus dealer, name to remain anonymous, and then I spoke with Richard by phone. Richard was very patient with me as we considered diff with a "local" Lexus dealer, name to remain anonymous, and then I spoke with Richard by phone. Richard was very patient with me as we considered different options and most importantly, he listened. RIchard knew our budget and our desires and he found us the perfect match. We were given different options along the way but never felt like we were being given a "sales job". Incredibly, after a few conversations over the course of a week or two, Richard offered us an incredible price on the car that we wanted (one that was substantially lower than other dealerships, including those we visited in person). I could not even imagine trying to negotiate a lower price as I knew I was getting a great deal. My family came to the dealership the next morning and there were NO surprises. Even though our experience with Richard was so wonderful, we were a bit concerned about how things would go when the time came to sign. The price was exactly what was agreed to, the car was just beautful and the dealership was second-to-none. We will always go back to Richard and PP Lexus because of the way we were treated. Our expeience with PP Lexus was far and away the best ever. DO NOT buy a Lexus without talking to Richard first. I should add a few more things about the experience. First, we had an older car to trade in and not only did PP Lexus meet the offer I had from another option, PP Lexus ended up beating the offer (no need to go to another place to trade-in, no worries). Second, the financing guy beat our financing offer on the car by a significant amount. No negotiation, no haggling, Finally, the dealership is very large, comfortable and an enjoyable place to spend time. Little things like a great play area for kids, coffee, complemntary bagels and fruit, just make it a pleasurable place. And PP Lexus includes little gifts for use at local merchants that are not insignificant. Car buying can be a stressful and trying experience but not with PP Lexus. I strongly recommend Richard and PP Lexus for anyone looking to buy a car. More
It was a pleasure to work with Herb. His professionalism and product knowledge exceeded all expectations. The Park Place Lexus dealership exemplifies the type of customer service we expect but rarely see i and product knowledge exceeded all expectations. The Park Place Lexus dealership exemplifies the type of customer service we expect but rarely see it in action. I have worked with Park Place for many years and they made it work again. It was a painless experience and I highly recommend to all. Thank you Herb and Kendall. More