Park Place Lexus Plano | Page 248

I was a first time buyer of a Lexus. The patience, courtesy and professionalism of Adam Remington was a factor in my decision making. His knowledge and genuine explanation to my questions made me feel courtesy and professionalism of Adam Remington was a factor in my decision making. His knowledge and genuine explanation to my questions made me feel confident in my choice. I love my brand new ES350! I will definitely recommend Adam Remington and The Park Place Lexus dealership to my friends and family. I had a great car buying experience. Thank you for a job well done. More

This was my first car buying experience and it left an amazing impression on me. Kelli and Kendall did everything they could to ensure that I was approved for financing for the car I wanted and I apprecia amazing impression on me. Kelli and Kendall did everything they could to ensure that I was approved for financing for the car I wanted and I appreciate their diligence. I will definitely be back for my next vehicle :) More

This was our second experience with Park Place Lexus. Since the first time we traveled from the city of Houston and walked into the dealership we where astonish to have such a high level of customer serv Since the first time we traveled from the city of Houston and walked into the dealership we where astonish to have such a high level of customer service experience. Tony has devoted so much attention, we have shared family experiences and he has treated us with a very impressive quality service, attention to detail and especially professionalism. We have purchased many cars in the past, Tony and Park place is our only option to receive excellent attention and be given every detail of our buying experience. I would highly recommend this dealership and the outstanding professionalism of our salesman Tony Acosta. Tony, "Thanks for delivering our new car to our Houston home front door step." More

I have leased 5 autos from Robert Gabriel. I have sent him many referrals, and he takes care of them every time. He makes the car buying experience painless him many referrals, and he takes care of them every time. He makes the car buying experience painless More

I went to this dealership just to look and they made me such a good deal on a car I really liked that there was no excuse to wait. They walked me through different pricing options (for road hazard protecti such a good deal on a car I really liked that there was no excuse to wait. They walked me through different pricing options (for road hazard protection, other warranties, etc.) and showed me what my monthly payment would look like at each turn. The sales rep made sure I was taken care of, even when her "job" was done. She often calls me to check in and any questions I have about fancy features I can't remember how to operate are answered by her or their top-notch service department. I'll never buy a car at another dealership thanks to my wonderful experience at Park Place. More

The overall experience at Park Place Lexus was enjoyable. There were no pressure sales or car dealer games. My sales associate was Blaze Akingbolagun. I told Blaze what I was looking for and he showed me There were no pressure sales or car dealer games. My sales associate was Blaze Akingbolagun. I told Blaze what I was looking for and he showed me all my options in new and used vehicles. We went for a test drive and picked out a car as a gift for my wife. The car I was trying to purchase sold before we made a final offer on the vehicle. Park Place offered me a new car with a significant discount to offset the fact we "missed" a used car. I was very impressed with their willingness to work with me. I would recommend Park Place to a friend and look forward to working with them in the future. More

My recent experience in the new facility leads me to opine that the facility is the standard by which other car dealerships will be judged. The conspicuous attention to detail relating to the overall c opine that the facility is the standard by which other car dealerships will be judged. The conspicuous attention to detail relating to the overall customer experience iswell thought out. Jason Huber's professionalism is not easily replicated in the marketplace and I very much, not only enjoyed that aspect to his character, but appreciate it. I am highly impressed with every touch point. More

Kelli Hansen provided outstanding customer service. This was my first purchase at a Lexus dealership and I could not imagine going anywhere else after the service Kelli provided. I went in to the dealership was my first purchase at a Lexus dealership and I could not imagine going anywhere else after the service Kelli provided. I went in to the dealership after work and she had a beverage and snacks waiting for me. After a long day at work and no time to pick up supper, it was a nice surprise! The car buying process went very smoothly and I was out the door, driving home in my new car in no time. Kelli was knowledgeable about the features of the car and went over it thoroughly with me. I felt very comfortable with the car when I took it off the lot. I appreciate how friendly Kelli was and on how she conducts business! More

I would like to say that Stanley Kovach provided excellent service! His approach was very comfortable. At no time did I feel he was trying to put pressure on me for him to make a sale. He was very k excellent service! His approach was very comfortable. At no time did I feel he was trying to put pressure on me for him to make a sale. He was very knowledgeable as to the inventory of the dealership. He answered all the questions that I had. One thing that really stood out, was his knowledge of the financial side. I told him that I was interested in having a monthly note in a certain range and he showed me cars that fit what I was looking for. Never did he try to move me out of my price range. Even when I drifted, he pulled me back in! His ability to provide models that fit the numbers I COULD WORK WITH was VERY impressive! His knowledge of each car we looked at was exceptional. The features, accessories and warranty information, of each one, he had it all under control! He even gave me the numbers for my purchase within a few dollars, BEFORE the final numbers were worked up! His personality is great for dealing with people. He helped me unload my items from the old car to the new one. He followed up the next business day to seeif there were any question and invited my wife and I to call him or come by the dealership and he would address them. And we will! Stanley made my car buying experience WONDERFUL! WITHOUT A DOUBT I WILL RECOMMEND Mr. Kovach to my friends! More

We drove from Austin ,Texas to complete a deal with Tony Acosta, only to be handed off to another salesperson, Pat Vannozzi, without warning once we arrived in Dallas. If we had been warned ahead of time t Acosta, only to be handed off to another salesperson, Pat Vannozzi, without warning once we arrived in Dallas. If we had been warned ahead of time that Tony was not able to work with us, we would have postponed our trip. This was our third purchase from Park Place Lexus and we will not be purchasing any autos from this dealership in the future. We experienced incompetence in the form of; lack of advanced gathering of information, and incorrect information on printed forms due to salesman errors. Due to salesman incompetence, the process took several hours and should have been much more streamlined with a more competent sales person. KENDALL in the finance department was very very good to deal with, the only stable person in the sales experience. We own 5 different Lexus automobiles and have been a Lexus costumer since 1994. Worst Lexus experience ever. More