
Park Place Lexus Plano
Plano, TX
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We leased a 2014 RX350 for my wife from Park Place Lexus in Plano. We were very happy with the level of service we received. Our Sales Consultant Anish Rajput was AWESOME! He made the whole process so easy. in Plano. We were very happy with the level of service we received. Our Sales Consultant Anish Rajput was AWESOME! He made the whole process so easy. He was very friendly and courteous. Everyone at the dealership was very kind and professional. I will definitely recommend Park Place and Anish if you are in the market. More
We were very impressed with Park Place Lexus from the minute we entered the dealership. Everyone was very friendly and professional. Sean McClowry met us at the door when we arrived and was very attent minute we entered the dealership. Everyone was very friendly and professional. Sean McClowry met us at the door when we arrived and was very attentive, patient, and helpful throughout the process. Sean made buying a car a great experience for us and I highly recommend him! More
This is my 3rd experience with Park Place Lexus, but my first time working with Don Mitchell. His patience, kindness, and willingness to go to above and beyond to help make my purchase experience hassle-f first time working with Don Mitchell. His patience, kindness, and willingness to go to above and beyond to help make my purchase experience hassle-free is why I keep coming back to Lexus, and specifically this dealership. Even when I lost a personal belonging at the dealership, after he delivered my new car to me, he spent 45 minutes of his time to help me eventually find it. He is genuine about caring for customers, and my wife and I are grateful for our experience with him. More
Thanks to Herb I had the best experience buying a car! The process was a pleasure and perfect! I drove 5 hours from oklahoma to Texas, and would do it all over again to deal with Herb. The dealership was The process was a pleasure and perfect! I drove 5 hours from oklahoma to Texas, and would do it all over again to deal with Herb. The dealership was beautiful. I felt welcome and at home when I was there. Thank you so much Herb! And thank you Park Place Lexus!!! More
I was a first time buyer of a Lexus. The patience, courtesy and professionalism of Adam Remington was a factor in my decision making. His knowledge and genuine explanation to my questions made me feel courtesy and professionalism of Adam Remington was a factor in my decision making. His knowledge and genuine explanation to my questions made me feel confident in my choice. I love my brand new ES350! I will definitely recommend Adam Remington and The Park Place Lexus dealership to my friends and family. I had a great car buying experience. Thank you for a job well done. More
We visited with Jason on the phone before we went to the dealership to buy our new car. He was helpful on the phone and set up an appointment with us at our convenience. He met us when we arrived and the ex dealership to buy our new car. He was helpful on the phone and set up an appointment with us at our convenience. He met us when we arrived and the experience of driving the car and then the actual purchase went as smoothly as it could be. Not one problem was encountered and I had an appointment with a specialist the next week to program my garage door opener so that worked seamlessly. Then I had an appointment for my window's to be tinted and a loaner car to my liking was ready. I felt like I was driving a luxury car and was treated like a valued customer which is more than I can say for other dealerships. I have always felt "special and valued" at Park Place Lexus and wouldn't think of buying any other car (I LOVE my RX 350) and certainly not from any other dealer than Park Place. They are the best! Jason was awesome.. More
My experience with Darren Smith and Park Place was great! Darren was very informative and down to earth as he worked with my wife and I on our purchase of a Lexus vehicle. My wife was pregnant at the time Darren was very informative and down to earth as he worked with my wife and I on our purchase of a Lexus vehicle. My wife was pregnant at the time and Darren was very patient and accommodating. We test drove a couple of models as we had to decide on which model we were interested in. Also, during our first visit we had an issue with one of our current vehicle, and Darren and staff came out in the cold to assist. We eventually needed to get the car towed to a mechanic, and Park Place gave us a loaner Lexus RX to drive for the weekend. We did not promise to buy a vehicle at this point, but they still were very willing to help us which allowed us to finish our evening without going home and getting our other car. We bought the Lexus ES and the buying process was very smooth. I always felt that Darren was working for us to get us what we wanted. I would recommend Darren and Park Place to anyone!!! More
Thanks to Tom Peacock, we're going to give Park Place Lexus Plano another shot at getting our business the next time we're in the market for a vehicle. We are certainly going to look for him and nobody e Lexus Plano another shot at getting our business the next time we're in the market for a vehicle. We are certainly going to look for him and nobody else! He helped me track down our leased RX350 that we turned in over the weekend because the sales associate we gave the keys to didn't bother introducing himself and signing the odometer statement acknowledging receipt of the vehicle. We wouldn't even have a copy of the odometer statement if we didn't ask for one. Thus, we have no proof that the dealership indeed has the vehicle to allow us to terminate our insurance coverage on it. Tom went above and beyond what I had hoped to get in terms of service! There was nothing in it for him. I didn't express interest in getting another car. It was just the luck of the draw that he was the one who answered the phone when I dialed the dealership's main line. Tom's willingness to help, impressive resourcefulness and lack of ulterior motive make him 1 of the VERY FEW sales associates that I will be happy to refer to friends and family. As a matter of fact, I will be posting this same review on NextDoor to recommend him to people in our neighborhood and nearby communities! More
This was my first car buying experience and it left an amazing impression on me. Kelli and Kendall did everything they could to ensure that I was approved for financing for the car I wanted and I apprecia amazing impression on me. Kelli and Kendall did everything they could to ensure that I was approved for financing for the car I wanted and I appreciate their diligence. I will definitely be back for my next vehicle :) More
This was our second experience with Park Place Lexus. Since the first time we traveled from the city of Houston and walked into the dealership we where astonish to have such a high level of customer serv Since the first time we traveled from the city of Houston and walked into the dealership we where astonish to have such a high level of customer service experience. Tony has devoted so much attention, we have shared family experiences and he has treated us with a very impressive quality service, attention to detail and especially professionalism. We have purchased many cars in the past, Tony and Park place is our only option to receive excellent attention and be given every detail of our buying experience. I would highly recommend this dealership and the outstanding professionalism of our salesman Tony Acosta. Tony, "Thanks for delivering our new car to our Houston home front door step." More