
Park Place Lexus Plano
Plano, TX
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Adam was very helpful and patient while selling me the Lexus ES350. I was sick while we were negotiating, and Adam was very patient until I could get back into the dealership to purchase the car. He said Lexus ES350. I was sick while we were negotiating, and Adam was very patient until I could get back into the dealership to purchase the car. He said he would treat me as well as he would treat his mother and inded he did! I would recommend him and Park Place to my friends. More
Overall, I had a super pleasant car buying experience with Mr. Jason Huber at Park Place Lexus. There was no pressure and I appreciated the professional demeanor that Jason exhibited. Negotiations went with Mr. Jason Huber at Park Place Lexus. There was no pressure and I appreciated the professional demeanor that Jason exhibited. Negotiations went smoothly. Although there were other potential buyers in the showroom, Jason focused his efforts on attending to my interest in purchasing my Lexus automobile. After the sale, Jason has been attentive to answering all my follow-up questions. More
Brian did a great job for us. We love our new car! I'd highly recommend working with park place and Brian Safianow. We'll be back to buy our 2nd car soon. I'd highly recommend working with park place and Brian Safianow. We'll be back to buy our 2nd car soon. More
This was our first experience with Park Place Lexus. From the time we walked into the dealership until we drove off in our new vehicle we were very impressed with the quality of the service, attention to de the time we walked into the dealership until we drove off in our new vehicle we were very impressed with the quality of the service, attention to detail and especially the professionalism of our salesman Richard Spotts. We have purchased many cars in the past, this was the first time so much attention was given to every detail of our buying experience. I would highly recommend this dealership and the outstanding professionalism of our salesman Richard Spotts. More
We bought our ES300h on new year eve. It was a super busy day, but Richard was still very patient and help us with all questions and concerns we had. He is very professional, friendly and honest and we will day, but Richard was still very patient and help us with all questions and concerns we had. He is very professional, friendly and honest and we will definitely recommend him to our friends. More
I recently purchased a used Acura TL from Mark Dresselhuys in the pre-owned area. In the past, I've had bad opinions about most car salesmen due to my interactions with them making them appear qu Dresselhuys in the pre-owned area. In the past, I've had bad opinions about most car salesmen due to my interactions with them making them appear quite sketchy and scary. Either Mark isn't a typical car salesman, or Park Place is WAY above par, or both. He was so transparent and genuine that I could really tell that he cared about me from the start, and wasn't just after my money. I was very impressed that they wouldn't sell me something that couldn't pass a pretty rigorous state inspection. In fact, Mark sealed the deal with me on another car before I got the TL, but when they were inspecting it they noticed something wrong that would take thousands to fix. I told them I’d even pay more if they’d fix it in house. He said they’d only charge me for parts since it was their fault. We decided to pass, because parts would have been around $3k or so. After the deal fell through I started looking at some more pricey, but more boring cars. I was ready to follow through on a mediocre deal, because I just needed to replace my wrecked car ASAP. Instead of allowing me to pay more for something I found bland, he mentioned another sporty and fun car that they had in stock even though it was cheaper. I was even more impressed at this point, because he wouldn’t snake me to make a buck, even though I don’t know much about cars. Let it be known, I've never written a good review for ANY car dealership, not ever. My previous car purchase was a pre-certified pre-owned Honda from a dealership. I felt that transaction was pretty good, but I most certainly didn't trust the sales guy, and definitely felt just a tad screwed after the whole ordeal. The difference here is that without knowing Mark or his reputation, he was able to keep my trust from the beginning to the end of the transaction by being honest and genuine. Never once did I feel I'd been screwed by Park Place or by Mark. Furthermore, he's called twice after our transaction was complete to make sure the car was doing well, and that’s not even counting the call I should get soon notifying me my plates are in. I have already told my family and many of my friends about this transaction, and they are impressed as well. You should definitely deal with Mark if you’re looking for someone you can really trust. More
I have purchased over 1/2 dozen automobiles for myself and family members from Herb Simonsen at Park Place since 2000. I have found Herb to be fantastic to work with. He is trustworthy, knowledgeable and and family members from Herb Simonsen at Park Place since 2000. I have found Herb to be fantastic to work with. He is trustworthy, knowledgeable and Herb always goes the extra mile. The overall dealership service experience has been second to none. Their inventory is fantastic, the service and finance departments are so pleasant, thorough and efficient. I have always found the entire customer experience to be superior and have already encouraged friends to consider Park Place for their new, or pre-owned auto needs. More
This is my 2nd new car purchase from Park Place Lexus. Both times were truly exceptional experiences. Jimmy Bryan in sales is exceptional. His product knowledge helped me choose the perfect vehicle. Th Both times were truly exceptional experiences. Jimmy Bryan in sales is exceptional. His product knowledge helped me choose the perfect vehicle. The vehicle selection is unbelievable. The buying experience was so simple and streamlined especially when compared to other brands/dealerships. Financing took 30 minutes or less. My new car was ready for me when I finished the paperwork. Jimmy had transferred my personal items to my new car, had it heated and showed me how to use the new features not on my previous RX350. I highly recommend your service department and your prepaid service plan. I had the door ding plan on my first RX350 and purchased it again. So worth the money for both. I want to keep my baby in showroom condition. Nigel Loweth is my favorite service manager. He makes sure everything is perfect when I leave. I have recommended Park Place to anyone considering new or preowned. More
This was our first Lexus purchase but I am certain it will not be our last. Victor was so great to work with! He made the buying process so easy (primarily over email) and ensured I got exactly what I wa will not be our last. Victor was so great to work with! He made the buying process so easy (primarily over email) and ensured I got exactly what I wanted. He knew the colors and features I wanted and made sure I got exactly what I wanted for a price we were all comfortable with. I have already referred a few friends to him and would even refer my mom! He is that good! The dealership itself is unlike any I have ever seen. And the service is top notch. Glad to be a part of the Park Place family! More