Park Place Lexus Plano

I went to this dealership just to look and they made me such a good deal on a car I really liked that there was no excuse to wait. They walked me through different pricing options (for road hazard protecti such a good deal on a car I really liked that there was no excuse to wait. They walked me through different pricing options (for road hazard protection, other warranties, etc.) and showed me what my monthly payment would look like at each turn. The sales rep made sure I was taken care of, even when her "job" was done. She often calls me to check in and any questions I have about fancy features I can't remember how to operate are answered by her or their top-notch service department. I'll never buy a car at another dealership thanks to my wonderful experience at Park Place. More

My recent experience in the new facility leads me to opine that the facility is the standard by which other car dealerships will be judged. The conspicuous attention to detail relating to the overall c opine that the facility is the standard by which other car dealerships will be judged. The conspicuous attention to detail relating to the overall customer experience iswell thought out. Jason Huber's professionalism is not easily replicated in the marketplace and I very much, not only enjoyed that aspect to his character, but appreciate it. I am highly impressed with every touch point. More

Kelli Hansen provided outstanding customer service. This was my first purchase at a Lexus dealership and I could not imagine going anywhere else after the service Kelli provided. I went in to the dealership was my first purchase at a Lexus dealership and I could not imagine going anywhere else after the service Kelli provided. I went in to the dealership after work and she had a beverage and snacks waiting for me. After a long day at work and no time to pick up supper, it was a nice surprise! The car buying process went very smoothly and I was out the door, driving home in my new car in no time. Kelli was knowledgeable about the features of the car and went over it thoroughly with me. I felt very comfortable with the car when I took it off the lot. I appreciate how friendly Kelli was and on how she conducts business! More

I would like to say that Stanley Kovach provided excellent service! His approach was very comfortable. At no time did I feel he was trying to put pressure on me for him to make a sale. He was very k excellent service! His approach was very comfortable. At no time did I feel he was trying to put pressure on me for him to make a sale. He was very knowledgeable as to the inventory of the dealership. He answered all the questions that I had. One thing that really stood out, was his knowledge of the financial side. I told him that I was interested in having a monthly note in a certain range and he showed me cars that fit what I was looking for. Never did he try to move me out of my price range. Even when I drifted, he pulled me back in! His ability to provide models that fit the numbers I COULD WORK WITH was VERY impressive! His knowledge of each car we looked at was exceptional. The features, accessories and warranty information, of each one, he had it all under control! He even gave me the numbers for my purchase within a few dollars, BEFORE the final numbers were worked up! His personality is great for dealing with people. He helped me unload my items from the old car to the new one. He followed up the next business day to seeif there were any question and invited my wife and I to call him or come by the dealership and he would address them. And we will! Stanley made my car buying experience WONDERFUL! WITHOUT A DOUBT I WILL RECOMMEND Mr. Kovach to my friends! More

We drove from Austin ,Texas to complete a deal with Tony Acosta, only to be handed off to another salesperson, Pat Vannozzi, without warning once we arrived in Dallas. If we had been warned ahead of time t Acosta, only to be handed off to another salesperson, Pat Vannozzi, without warning once we arrived in Dallas. If we had been warned ahead of time that Tony was not able to work with us, we would have postponed our trip. This was our third purchase from Park Place Lexus and we will not be purchasing any autos from this dealership in the future. We experienced incompetence in the form of; lack of advanced gathering of information, and incorrect information on printed forms due to salesman errors. Due to salesman incompetence, the process took several hours and should have been much more streamlined with a more competent sales person. KENDALL in the finance department was very very good to deal with, the only stable person in the sales experience. We own 5 different Lexus automobiles and have been a Lexus costumer since 1994. Worst Lexus experience ever. More

Great customer service provided by David and Jeff at Park Place Lexus. I would recommend other friends and family members to work with this dealership. Place Lexus. I would recommend other friends and family members to work with this dealership. More

Adam was very helpful and patient while selling me the Lexus ES350. I was sick while we were negotiating, and Adam was very patient until I could get back into the dealership to purchase the car. He said Lexus ES350. I was sick while we were negotiating, and Adam was very patient until I could get back into the dealership to purchase the car. He said he would treat me as well as he would treat his mother and inded he did! I would recommend him and Park Place to my friends. More

Overall, I had a super pleasant car buying experience with Mr. Jason Huber at Park Place Lexus. There was no pressure and I appreciated the professional demeanor that Jason exhibited. Negotiations went with Mr. Jason Huber at Park Place Lexus. There was no pressure and I appreciated the professional demeanor that Jason exhibited. Negotiations went smoothly. Although there were other potential buyers in the showroom, Jason focused his efforts on attending to my interest in purchasing my Lexus automobile. After the sale, Jason has been attentive to answering all my follow-up questions. More

Brian did a great job for us. We love our new car! I'd highly recommend working with park place and Brian Safianow. We'll be back to buy our 2nd car soon. I'd highly recommend working with park place and Brian Safianow. We'll be back to buy our 2nd car soon. More

This was our first experience with Park Place Lexus. From the time we walked into the dealership until we drove off in our new vehicle we were very impressed with the quality of the service, attention to de the time we walked into the dealership until we drove off in our new vehicle we were very impressed with the quality of the service, attention to detail and especially the professionalism of our salesman Richard Spotts. We have purchased many cars in the past, this was the first time so much attention was given to every detail of our buying experience. I would highly recommend this dealership and the outstanding professionalism of our salesman Richard Spotts. More