
Park Place Lexus Plano
Plano, TX
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We were very impressed with Park Place Lexus from the minute we entered the dealership. Everyone was very friendly and professional. Sean McClowry met us at the door when we arrived and was very attent minute we entered the dealership. Everyone was very friendly and professional. Sean McClowry met us at the door when we arrived and was very attentive, patient, and helpful throughout the process. Sean made buying a car a great experience for us and I highly recommend him! More
This was my first car buying experience and it left an amazing impression on me. Kelli and Kendall did everything they could to ensure that I was approved for financing for the car I wanted and I apprecia amazing impression on me. Kelli and Kendall did everything they could to ensure that I was approved for financing for the car I wanted and I appreciate their diligence. I will definitely be back for my next vehicle :) More
I was a first time buyer of a Lexus. The patience, courtesy and professionalism of Adam Remington was a factor in my decision making. His knowledge and genuine explanation to my questions made me feel courtesy and professionalism of Adam Remington was a factor in my decision making. His knowledge and genuine explanation to my questions made me feel confident in my choice. I love my brand new ES350! I will definitely recommend Adam Remington and The Park Place Lexus dealership to my friends and family. I had a great car buying experience. Thank you for a job well done. More
My experience with Darren Smith and Park Place was great! Darren was very informative and down to earth as he worked with my wife and I on our purchase of a Lexus vehicle. My wife was pregnant at the time Darren was very informative and down to earth as he worked with my wife and I on our purchase of a Lexus vehicle. My wife was pregnant at the time and Darren was very patient and accommodating. We test drove a couple of models as we had to decide on which model we were interested in. Also, during our first visit we had an issue with one of our current vehicle, and Darren and staff came out in the cold to assist. We eventually needed to get the car towed to a mechanic, and Park Place gave us a loaner Lexus RX to drive for the weekend. We did not promise to buy a vehicle at this point, but they still were very willing to help us which allowed us to finish our evening without going home and getting our other car. We bought the Lexus ES and the buying process was very smooth. I always felt that Darren was working for us to get us what we wanted. I would recommend Darren and Park Place to anyone!!! More
Thanks to Tom Peacock, we're going to give Park Place Lexus Plano another shot at getting our business the next time we're in the market for a vehicle. We are certainly going to look for him and nobody e Lexus Plano another shot at getting our business the next time we're in the market for a vehicle. We are certainly going to look for him and nobody else! He helped me track down our leased RX350 that we turned in over the weekend because the sales associate we gave the keys to didn't bother introducing himself and signing the odometer statement acknowledging receipt of the vehicle. We wouldn't even have a copy of the odometer statement if we didn't ask for one. Thus, we have no proof that the dealership indeed has the vehicle to allow us to terminate our insurance coverage on it. Tom went above and beyond what I had hoped to get in terms of service! There was nothing in it for him. I didn't express interest in getting another car. It was just the luck of the draw that he was the one who answered the phone when I dialed the dealership's main line. Tom's willingness to help, impressive resourcefulness and lack of ulterior motive make him 1 of the VERY FEW sales associates that I will be happy to refer to friends and family. As a matter of fact, I will be posting this same review on NextDoor to recommend him to people in our neighborhood and nearby communities! More
We visited with Jason on the phone before we went to the dealership to buy our new car. He was helpful on the phone and set up an appointment with us at our convenience. He met us when we arrived and the ex dealership to buy our new car. He was helpful on the phone and set up an appointment with us at our convenience. He met us when we arrived and the experience of driving the car and then the actual purchase went as smoothly as it could be. Not one problem was encountered and I had an appointment with a specialist the next week to program my garage door opener so that worked seamlessly. Then I had an appointment for my window's to be tinted and a loaner car to my liking was ready. I felt like I was driving a luxury car and was treated like a valued customer which is more than I can say for other dealerships. I have always felt "special and valued" at Park Place Lexus and wouldn't think of buying any other car (I LOVE my RX 350) and certainly not from any other dealer than Park Place. They are the best! Jason was awesome.. More
This was our second experience with Park Place Lexus. Since the first time we traveled from the city of Houston and walked into the dealership we where astonish to have such a high level of customer serv Since the first time we traveled from the city of Houston and walked into the dealership we where astonish to have such a high level of customer service experience. Tony has devoted so much attention, we have shared family experiences and he has treated us with a very impressive quality service, attention to detail and especially professionalism. We have purchased many cars in the past, Tony and Park place is our only option to receive excellent attention and be given every detail of our buying experience. I would highly recommend this dealership and the outstanding professionalism of our salesman Tony Acosta. Tony, "Thanks for delivering our new car to our Houston home front door step." More
The overall experience at Park Place Lexus was enjoyable. There were no pressure sales or car dealer games. My sales associate was Blaze Akingbolagun. I told Blaze what I was looking for and he showed me There were no pressure sales or car dealer games. My sales associate was Blaze Akingbolagun. I told Blaze what I was looking for and he showed me all my options in new and used vehicles. We went for a test drive and picked out a car as a gift for my wife. The car I was trying to purchase sold before we made a final offer on the vehicle. Park Place offered me a new car with a significant discount to offset the fact we "missed" a used car. I was very impressed with their willingness to work with me. I would recommend Park Place to a friend and look forward to working with them in the future. More
I have leased 5 autos from Robert Gabriel. I have sent him many referrals, and he takes care of them every time. He makes the car buying experience painless him many referrals, and he takes care of them every time. He makes the car buying experience painless More
I went to this dealership just to look and they made me such a good deal on a car I really liked that there was no excuse to wait. They walked me through different pricing options (for road hazard protecti such a good deal on a car I really liked that there was no excuse to wait. They walked me through different pricing options (for road hazard protection, other warranties, etc.) and showed me what my monthly payment would look like at each turn. The sales rep made sure I was taken care of, even when her "job" was done. She often calls me to check in and any questions I have about fancy features I can't remember how to operate are answered by her or their top-notch service department. I'll never buy a car at another dealership thanks to my wonderful experience at Park Place. More