Park Place Lexus Plano

Our daughter had recently purchased a GX from another salesperson, whom she recommended to us. We originally had an appointment with him but his appointment before us took longer than he expected which r salesperson, whom she recommended to us. We originally had an appointment with him but his appointment before us took longer than he expected which run into our appointment time. He asked Richard Spott to assist us. At first I was not too happy to be assisted by another salesperson but once we started working with Richard we were quite pleased with the end result Richard was quite helpful with explaining the packages we had picked out for our new RX. He was quite patient and spent as much time as we needed to make the perfect make up for our RX. We would recommend him to others who are interested in purchasing a Lexus. We have made a purchased from Park Place in the past and the experience was also pleasurable. This is our 3rd RX and would return to Park Place and Richard. More

Victor Koleychik is the epitome of how sales associates should service their customers. I have purchased / leased three Lexus from only Victor. Why? Because I couldn't imagine that I could trust, enjoy and should service their customers. I have purchased / leased three Lexus from only Victor. Why? Because I couldn't imagine that I could trust, enjoy and rely on anyone else. His sincerity and desire to do the best possible deal over whelmed me. It was like a family member looking out for my welfare. His desire to be complete was evident in his follow up after the sale.I consider Victors approach to customer satisfaction as excellent and above. I enjoy dealing with Victor and will get my next 10 Lexus from him. More

Luckily my father has been dealing with Kelli for awhile so I went directly to Kelli with what my specific requests were. When dealing with Kelli she is so attentive my husband and I actually felt as thoug so I went directly to Kelli with what my specific requests were. When dealing with Kelli she is so attentive my husband and I actually felt as though we were her only clients. She listened to what we had to say, looked at the options we had to consider, and gave us the best care she could. We left Lexus with the exact car I wanted at the exact price my husband wanted to spend, I am so thrilled to be a part of the Park Place Family. More

This was my second purchase of a Lexus from Park Place Lexus. I returned because of the magnificent level of service I personally experienced for several years. Their superior service is not in name onl Lexus. I returned because of the magnificent level of service I personally experienced for several years. Their superior service is not in name only. They value their customers and they excel in customer service. Kenneth Adkins is the best car salesman I have ever known. He is friendly, low key, and so very helpful. I purchased my first car from Kenneth and had spoken to him many times over the years. He worked for weeks to find the perfect car that fit my budget and my preferences. I would recommend him and Park Place Lexus to anybody who wants to experience the joy of buying a great car. More

Park Place is first class all the way. I knew what I wanted and the price I thought I could get before I hit the lot. We were able to complete the transaction from test drive all the way to signed docu wanted and the price I thought I could get before I hit the lot. We were able to complete the transaction from test drive all the way to signed documents within about 3 hours (give or take). There was no pressure from Kevin, he was very helpful. On my particular model I didn't want all the extra bells and whistles and Kevin located one that had just hit the docks in California and would take 2 weeks to get here. That was a long two weeks for me but Kevin kept me posted on how the progress of the shipment and it arrived in the 2 weeks that he promised. He was very patient with me as I contacted him just about every other day. If you want a no-haggle, very professional environment, then Park Place is the place to go. I'm very pleased to continue this relationship with them and look forward to seeing Kevin and his team again. You normally don't look forward to going back to dealerships, but with all Park Place has to offer I expect nothing but great experiences from them going forward. More

This is the 3rd car we have bought from Jimmy. His professionalism and knowledge of the product was outstanding. He was friendly without assuming that pushy salesman persona. We looked at two models o professionalism and knowledge of the product was outstanding. He was friendly without assuming that pushy salesman persona. We looked at two models of cars and didn't push me toward one or the other, even though he knew what I wanted. My calls were returned promptly even though it was an extremely time of year, my questions thoroughly answered.Jimmy's knowledge about both models we looked at was equally impressive.The actual sales experience was so easy and seamless. I would not hesitate to recommend Jimmy to my friends and will definitely buy another car from him and Park Place Lexus. More

I give Park Place Lexus in Plano a 5 star. The customer service there is great. Anish R was my salesman and he made the process very easy for me. service there is great. Anish R was my salesman and he made the process very easy for me. More

I loved absolutely everything about my experience buying a car from Park Place Lexus. Their fabulous new showroom makes you feel great ... very special .. like you are entering a 5 star hotel. It's elegant, a car from Park Place Lexus. Their fabulous new showroom makes you feel great ... very special .. like you are entering a 5 star hotel. It's elegant, spacious, comfortable, and provides a lot of amenities, such as food, drink, wi-fi, TV, etc. Our salesman, Jimmy Bryan, was someone you'd expect to find working in a 5 star hotel. He is very knowledgeable and very service oriented. He was more concerned that I ended up with right car for me, regardless of whether I bought the ES or far more expensive LS model, which I ended up buying. I felt a tremendous degree of comfort and confidence when dealing with Jimmy. I rate him as "the best" car salesman I have ever had the pleasure of meeting. More

Kenny went above and beyond even with his bum shoulder! He had to be in pain but sure did not show it. He knows his product and was extremely helpful in finding us what we were looking for. He had to be in pain but sure did not show it. He knows his product and was extremely helpful in finding us what we were looking for. More

This was the least high pressure experience I have had buyng a car. The salesman let us browse around until we were ready to ask questions. We were looking at RX350s but happened to see a used VW PASSAT buyng a car. The salesman let us browse around until we were ready to ask questions. We were looking at RX350s but happened to see a used VW PASSAT that my daughter might like and Taylor Garrett was very helplful in showing and selling her the car. He gave her a Lexus experience. It was largely because of that experience that we came back and bought a 2013 RX350. The selection and experience with Park Place is why it will be the first place to look when I am in the market for another Lexus More