Park Place Lexus Plano

Herb was very professional, pleasant and simply a pure joy to work with. He went FAR beyond the call of duty to ensure that his and the Park Place Plano Lexus reputation of excellence continue to thrive. joy to work with. He went FAR beyond the call of duty to ensure that his and the Park Place Plano Lexus reputation of excellence continue to thrive. I purchased a pre owned vehicle and I was treated as though I was there to purchase the most expensive vehicle on the premises. I'll will be recommending Herb and the park place team at every opportunity. Thanks Herb, More

My experience with Jimmy Bryan couldn't have been more amazing. From the initial greeting to the test Drive Jimmy couldn't have been more informative, helpful or courteous! His knowledge of the car w more amazing. From the initial greeting to the test Drive Jimmy couldn't have been more informative, helpful or courteous! His knowledge of the car was phenomenal and at no time did I feel like I was being dealt with by the proverbial "Car Salesman". Jimmy took care of all aspects of the sale in the most professional manor and at a certain point I almost felt like I was part of the Park Place Family! I went to Finance where Kendall was professional and very insightful on his products. I bought the extended warranty, as I plan to keep the car for many years. The thing that impressed me the most with Kendall, was the honesty and integrity he showed when I asked if there was any better deal to be gotten with regard to financing the car. Obviously he had given the 2.99% that Lexus had to offer, which was a good rate. But when asked, and I'm sure he would have liked to retain the loan for his company, he told me with my Credit score he could get me a lower rate with Bank of America. This gave me a good feeling that he cared about his clients and help insure that I would return again! Ultimately we finished the deal at around 9:00pm. I was staying at a nearby hotel. Jimmy came to hotel so I could drop off my wife as she was exhausted, and he proceeded to spend the next two hours with me showing me how everything in the car worked. From the Nav to the Radio, From the headlight washers to the automatic trunk closer he tried to leave no stone unturned. I don't believe there are 1% of the car salesmen in America that would have given that kind of customer service!! Jimmy then proceeded to give me both of his phone numbers, and told me not to hesitate to call him at any time if I had any questions on the car. Honestly I couldn't be more impressed with my whole experience, and wouldn't hesitate to recommend Jimmy Bryan and Park Place Lexus in Plano to anyone! Thanks Again, Scott More

I had an absolutely great experience. This was my first time purchasing a vehicle and it could not have gone smoother than it did with Jimmy. Jimmy was very informative and helpful. I would definitely reco time purchasing a vehicle and it could not have gone smoother than it did with Jimmy. Jimmy was very informative and helpful. I would definitely recommend Jimmy. More

We were looking for a preowned Lexus SUV that was within our budget. Tom was very friendly and patient with us as we kept asking him question after question. He made sure to show us several options and answ our budget. Tom was very friendly and patient with us as we kept asking him question after question. He made sure to show us several options and answer all our questions. He was never pushy but always friendly and ready. Business with him was extremely easy and transparent. Even after the purchase was completed, I needed service for the car after a fender-bender and he was very helpful to get us taken care of. When we need another car we will for sure go to Tom's! I highly recommend him. More

Dear Viktor, Michael and I walked into Lexus on Monday Dear Viktor, Michael and I walked into Lexus on Monday evening, the 13th of January, and as we walked into this amazing facility, we both felt as i Dear Viktor, Michael and I walked into Lexus on Monday evening, the 13th of January, and as we walked into this amazing facility, we both felt as if we were walking into the posh lobby of the Ritz Carlton. A warm and friendly Viktor Koleychik greeted us with a smile and we immediately felt a connection. After a friendly chat, he took us to the lot to see a car…an ES350. I was instantly in love with the car! We had been to a number of dealerships on Saturday and we felt stressed from the experience. Our stress dissipated as Viktor talked to us about the car. The more we heard, the more we felt at ease, and the peaceful surroundings added to our calmness. As it was late, we called it a day and headed home, but not before I told Viktor the color car I would love to be driving. On Tuesday, we got a call from Viktor and went in to meet with him. Within a short time, I was shown my car still covered in plastic. I knew it was the one…even though I had not even taken a test drive! Not an hour later, I was the proud owner-lesee of a beautiful Lexus ES350. I took delivery on Friday, January 17. Viktor, Nicole Roshto and everyone at Lexus made us feel like VIPs. The whole experience was a special one. Today, Tuesday, January 21, Chelsea Fluegel arrived at my home to help with the technology in the car. I felt cared for as she patiently and diligently explained everything to me. This has been a truly great experience. My heart flutters whenever I see my new Lexus and it is a thrill to drive. Thanks for making it all happen. I am happy to be part of the Lexus family! Thank you! Sincerly, Nicole Roy More

Brian was amazing!!! Absolutely in love with my new IS F Sport! Would definitely recommend anyone to him for his great customer service. So friendly and knowledgeable (answered all of my questions and th Sport! Would definitely recommend anyone to him for his great customer service. So friendly and knowledgeable (answered all of my questions and then some) honestly couldn't have done it without you. I will absolutely come to you for my next vehicle(s). Thanks again!!! John W. More

This is my 4th experience with Park Place Lexus and my 3rd with Tony Acosta. His patience, kindness, and willingness to go above and beyond to help make my purchase experience hassle-free and enjoyable, i 3rd with Tony Acosta. His patience, kindness, and willingness to go above and beyond to help make my purchase experience hassle-free and enjoyable, is why I keep coming back to Tony and Park Place Lexus in Plano. Even when I lost my trade-in's title, Tony and the dealership staff handled everything to resolve the issue and delivered our new GX460 when promised. Tony always follows up on any of my questions or concerns and genuinely cares about his customers. After working with Tony on three purchases, my wife and I are grateful for our experiences with him and will definitely come to Tony Acosta and Park Place for our next Lexus. More

We bought our Lexus RX 350 2014 few weeks ago from Park Place Lexus Plano Brian Safianow was our sales person. He was very knowledgeable, courteous and was able to explain the product very well. Thanks s Place Lexus Plano Brian Safianow was our sales person. He was very knowledgeable, courteous and was able to explain the product very well. Thanks so much for a job well done !!! We will definitely recommend Brian to our family and friends anytime !!!. We really do love our RX 350 and it drives great.. Kudos to Brian!!! Mobolaji and Nelson Ashade. More

In February of 2013 I came to Park Lexus after multiple email conversations with other Lexus dealers. I sent my wants & needs list to them and Anish was the one that replied back with the most respect and email conversations with other Lexus dealers. I sent my wants & needs list to them and Anish was the one that replied back with the most respect and honesty about the list of cars available. After meeting with Anish, I had a few questions and not only did he answer every single one of them but in addition, he also answered some that I never asked but should have. He was straightforward with the whole deal from my old 1999 ES300 trade-in to the purchase of my wife's 2013 ES350 - which was a surprise Valentine's Day gift to her. I recently came back in December of 2013 to inquire about another trade-in for another purchase or even possibly a lease. Anish once again provided me with both the pros & cons of purchase vs. leasing. He made sure I got the best trade-in value for my old Infiniti SUV. The decision to lease the new 2014 RX350 was a very comfortable one for me. Overall, the experience I've had so far with Anish & the family of Park Lexus have been above and beyond my expectation. Anish along with Parts & Service have provided me excellent customer service and I wouldn't hesitate to go back any time. I look forward to seeing Anish in the future for our third Lexus purchase. More

After exhaustive reviews of various cars online, we decided to look at the Lexus RX. We sent in a request for information on the web site and received a call from Kelli Hansen. After visiting with her decided to look at the Lexus RX. We sent in a request for information on the web site and received a call from Kelli Hansen. After visiting with her by phone we decided to visit the dealership. Kelli spent quality time with us and it was a pleasure conducting business with a true professional. The RX 350 fit our needs and we appreciated Kelli taking care of us. We are now proud owners of a Lexus RX 350. More