Park Place Lexus Plano

This was my second purchase of a Lexus from Park Place Lexus. I returned because of the magnificent level of service I personally experienced for several years. Their superior service is not in name onl Lexus. I returned because of the magnificent level of service I personally experienced for several years. Their superior service is not in name only. They value their customers and they excel in customer service. Kenneth Adkins is the best car salesman I have ever known. He is friendly, low key, and so very helpful. I purchased my first car from Kenneth and had spoken to him many times over the years. He worked for weeks to find the perfect car that fit my budget and my preferences. I would recommend him and Park Place Lexus to anybody who wants to experience the joy of buying a great car. More

Park Place is first class all the way. I knew what I wanted and the price I thought I could get before I hit the lot. We were able to complete the transaction from test drive all the way to signed docu wanted and the price I thought I could get before I hit the lot. We were able to complete the transaction from test drive all the way to signed documents within about 3 hours (give or take). There was no pressure from Kevin, he was very helpful. On my particular model I didn't want all the extra bells and whistles and Kevin located one that had just hit the docks in California and would take 2 weeks to get here. That was a long two weeks for me but Kevin kept me posted on how the progress of the shipment and it arrived in the 2 weeks that he promised. He was very patient with me as I contacted him just about every other day. If you want a no-haggle, very professional environment, then Park Place is the place to go. I'm very pleased to continue this relationship with them and look forward to seeing Kevin and his team again. You normally don't look forward to going back to dealerships, but with all Park Place has to offer I expect nothing but great experiences from them going forward. More

I give Park Place Lexus in Plano a 5 star. The customer service there is great. Anish R was my salesman and he made the process very easy for me. service there is great. Anish R was my salesman and he made the process very easy for me. More

I loved absolutely everything about my experience buying a car from Park Place Lexus. Their fabulous new showroom makes you feel great ... very special .. like you are entering a 5 star hotel. It's elegant, a car from Park Place Lexus. Their fabulous new showroom makes you feel great ... very special .. like you are entering a 5 star hotel. It's elegant, spacious, comfortable, and provides a lot of amenities, such as food, drink, wi-fi, TV, etc. Our salesman, Jimmy Bryan, was someone you'd expect to find working in a 5 star hotel. He is very knowledgeable and very service oriented. He was more concerned that I ended up with right car for me, regardless of whether I bought the ES or far more expensive LS model, which I ended up buying. I felt a tremendous degree of comfort and confidence when dealing with Jimmy. I rate him as "the best" car salesman I have ever had the pleasure of meeting. More

Kenny went above and beyond even with his bum shoulder! He had to be in pain but sure did not show it. He knows his product and was extremely helpful in finding us what we were looking for. He had to be in pain but sure did not show it. He knows his product and was extremely helpful in finding us what we were looking for. More

This is the 3rd car we have bought from Jimmy. His professionalism and knowledge of the product was outstanding. He was friendly without assuming that pushy salesman persona. We looked at two models o professionalism and knowledge of the product was outstanding. He was friendly without assuming that pushy salesman persona. We looked at two models of cars and didn't push me toward one or the other, even though he knew what I wanted. My calls were returned promptly even though it was an extremely time of year, my questions thoroughly answered.Jimmy's knowledge about both models we looked at was equally impressive.The actual sales experience was so easy and seamless. I would not hesitate to recommend Jimmy to my friends and will definitely buy another car from him and Park Place Lexus. More

This was the least high pressure experience I have had buyng a car. The salesman let us browse around until we were ready to ask questions. We were looking at RX350s but happened to see a used VW PASSAT buyng a car. The salesman let us browse around until we were ready to ask questions. We were looking at RX350s but happened to see a used VW PASSAT that my daughter might like and Taylor Garrett was very helplful in showing and selling her the car. He gave her a Lexus experience. It was largely because of that experience that we came back and bought a 2013 RX350. The selection and experience with Park Place is why it will be the first place to look when I am in the market for another Lexus More

Amazing service! Would highly recommend Park Place to anyone looking to buy a new or used vehicle, as well as servicing your vehicle! Everyone I was inconstancy with was extremely helpful and curtious an anyone looking to buy a new or used vehicle, as well as servicing your vehicle! Everyone I was inconstancy with was extremely helpful and curtious and made me feel I mattered! Greg was great to work and was patient when my husband and I were trying to determine exactly which car we wanted, even when we had a couple options priced out us! Greg even went above and beyond and placed the famous Lexus red bow on my car! More

Great Experience!! Rainer was very patient and knowledgeable about the vehicles and provided outstanding customer service. I would recommend Rainer to anyone looking to buy a vehicle. knowledgeable about the vehicles and provided outstanding customer service. I would recommend Rainer to anyone looking to buy a vehicle. More

I had a great experienced with my car salesman, Naseem Mustaq. I have bought other vehicles through the same dealership and I will keep returning to the same location because of excellent customer servic Mustaq. I have bought other vehicles through the same dealership and I will keep returning to the same location because of excellent customer service. I highly recomment this location to my family members and friends! More