
Park Place Lexus Plano
Plano, TX
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We recently leased our third Lexus working with Blaze. As always, the experience was wonderful! Blaze is professional, helpful and extremely focused on the customer's needs. We were looking at both the As always, the experience was wonderful! Blaze is professional, helpful and extremely focused on the customer's needs. We were looking at both the RX and GX models - and, he provided valuable insight into the pros and cons of each vehicle, as they pertained to us specifically. Additionally, we had our kids (7 and 9 years old) with us when we were initially up at the dealership test driving. He not only was accommodating with them then, but he went the extra mile to help us process the whole purchase and let them "surprise" Mommy with the car. They loved being involved and we, as parents, greatly appreciated working with someone who was all-around exceptional! More
Kelli was extremely professional and responsive to my inquiries and time constraints. She made the entire process of viewing, test driving, and buying the car easy and smooth. She gave me her full atte inquiries and time constraints. She made the entire process of viewing, test driving, and buying the car easy and smooth. She gave me her full attention and provided the best customer service I've experienced in purchasing a car. I would highly recommend Kelli if you are looking for the best in a salesperson, and others at the dealership I met were courteous and friendly. I would rate this an overall "10" experience. More
I hadn't purchased a car in over 5 years and I was very scared, wasn't sure what to expect, but Adam did a great job of taking those fears away. Adam was friendly and I felt as though I can trust him. very scared, wasn't sure what to expect, but Adam did a great job of taking those fears away. Adam was friendly and I felt as though I can trust him. I told him my budget and what I was looking for and that's exactly what I got. I told all my co-workers and friends of my excellent experience at the dealership! Thank you so much Adam. More
Daniel Moore is a great employee. My family and I absolutely loved working with him, He was very helpful and knowledgeable of all the cars I looked at. Customer service was overrall fantastic. Ryan J absolutely loved working with him, He was very helpful and knowledgeable of all the cars I looked at. Customer service was overrall fantastic. Ryan Justice also assisted and was phenomenal as well. I am more than pleased with my car and definitely with the service. More
Carl Keith has been a pleasure to work with. He is very responsive to questions and his attention to details is truly remarkable. In addition, the sales managers do a great job of providing a fair trade v responsive to questions and his attention to details is truly remarkable. In addition, the sales managers do a great job of providing a fair trade valuation. Consequently, we have purchased approximately 15 cars from Park Place through the years! More
Our daughter had recently purchased a GX from another salesperson, whom she recommended to us. We originally had an appointment with him but his appointment before us took longer than he expected which r salesperson, whom she recommended to us. We originally had an appointment with him but his appointment before us took longer than he expected which run into our appointment time. He asked Richard Spott to assist us. At first I was not too happy to be assisted by another salesperson but once we started working with Richard we were quite pleased with the end result Richard was quite helpful with explaining the packages we had picked out for our new RX. He was quite patient and spent as much time as we needed to make the perfect make up for our RX. We would recommend him to others who are interested in purchasing a Lexus. We have made a purchased from Park Place in the past and the experience was also pleasurable. This is our 3rd RX and would return to Park Place and Richard. More
Victor Koleychik is the epitome of how sales associates should service their customers. I have purchased / leased three Lexus from only Victor. Why? Because I couldn't imagine that I could trust, enjoy and should service their customers. I have purchased / leased three Lexus from only Victor. Why? Because I couldn't imagine that I could trust, enjoy and rely on anyone else. His sincerity and desire to do the best possible deal over whelmed me. It was like a family member looking out for my welfare. His desire to be complete was evident in his follow up after the sale.I consider Victors approach to customer satisfaction as excellent and above. I enjoy dealing with Victor and will get my next 10 Lexus from him. More
Luckily my father has been dealing with Kelli for awhile so I went directly to Kelli with what my specific requests were. When dealing with Kelli she is so attentive my husband and I actually felt as thoug so I went directly to Kelli with what my specific requests were. When dealing with Kelli she is so attentive my husband and I actually felt as though we were her only clients. She listened to what we had to say, looked at the options we had to consider, and gave us the best care she could. We left Lexus with the exact car I wanted at the exact price my husband wanted to spend, I am so thrilled to be a part of the Park Place Family. More
This was my second purchase of a Lexus from Park Place Lexus. I returned because of the magnificent level of service I personally experienced for several years. Their superior service is not in name onl Lexus. I returned because of the magnificent level of service I personally experienced for several years. Their superior service is not in name only. They value their customers and they excel in customer service. Kenneth Adkins is the best car salesman I have ever known. He is friendly, low key, and so very helpful. I purchased my first car from Kenneth and had spoken to him many times over the years. He worked for weeks to find the perfect car that fit my budget and my preferences. I would recommend him and Park Place Lexus to anybody who wants to experience the joy of buying a great car. More