
Park Place Lexus Plano
Plano, TX
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It was a very pleasant experience with Kelli. She was very nice and called me early in the morning when I sent emails for appointment the night before. The test drive was good and I am pleasant with the very nice and called me early in the morning when I sent emails for appointment the night before. The test drive was good and I am pleasant with the vehicle. Since this is the first time for me and my fiancee to purchase a car on a loan, the paperwork takes a lot of time to processing. Kelli is very helpful and patient. She and her colleagues helped us to get through the process very smoothly and also provided some advise on the financing. She cares about the customer very much, and is very friendly. For the car itself, the particular one that I am purchasing (pre-owned) is in great condition. I like the fact that I've had a good deal on this purchase as the prices is lower compared to offerings from other dealers for the same model with similar configurations. Honestly, I did heard some comments about the arrogance for the dealership, but this is not my experience. I enjoy the purchasing experience and love the people there. More
Brandon Cooley made our buying experience a truly outstanding one. He is personable, knowledgeable, and highly professional. We were extremely impressed with him and his dedication to his job. I t outstanding one. He is personable, knowledgeable, and highly professional. We were extremely impressed with him and his dedication to his job. I told him after we had completed our purchase of a 2013 ES that I wish I could buy another one just to do business with him. I recommend not only Mr. Cooley, but the dealership as a whole. Mr. Ng in service is also to be complimented for his level of service after the sale. More
It was a very pleasant experience dealing with Brian. He is very easy to converse with and was very knowledgeable. If anything he wasn't sure about, would find out first to be certain. He was not in any kin is very easy to converse with and was very knowledgeable. If anything he wasn't sure about, would find out first to be certain. He was not in any kind of a hurry to close out the deal and was willing to go the extra mile to make sure what I really wanted. For the final paperwork there was a long wait as they were really busy but he kept me informed every few minutes as to how much longer the wait is expected to be. After the paperwork was complete, he sat inside the car with me to go through all the settings and features and only left when all my questions were answered. In my opinion the experience could not have been any better and wish every purchase I make in the future is as smooth and enjoyable as this one :-) Thanks Brian!!! More
In December 2013, we met Sales Consultant, Greg Ebenholtz from Park Place Lexus. We told him we were interested in getting more information on a 2014 Lexus RX350. He was very gracious and provided us with from Park Place Lexus. We told him we were interested in getting more information on a 2014 Lexus RX350. He was very gracious and provided us with all of the details on the 2014 RX350. We told him we would contact him in January about the purchase of a new vehicle. Greg kept in touch with us and when the time came, Greg provided expertise knowledge and a very comfortable and pleasant purchase experience for us. There was no pressure on us to decide on a vehicle or its options. Greg was there to assist us in making the right choice for us. What else is there to say except that Greg was simply awesome! I definitely recommend Greg Ebenholtz as a Sales Consultant if you are considering a new car purchase. His expert knowledge and personable and processional qualities will ensure you with a very pleasant car purchase. In fact, the whole experience at Park Place Lexus was outstanding and I would certainly recommend this dealership for the purchase of your next vehicle. We know we will be back there to purchase our next vehicle. Peggy Rife More
I live in Central Texas and the Park Place dealership in Plano made it worth my time and money to purchase my new SUV from them. I dealt with Stanley over the phone and picked my new car up within a few da Plano made it worth my time and money to purchase my new SUV from them. I dealt with Stanley over the phone and picked my new car up within a few days. Stanley promptly returned my calls and went the extra mile to get the best price for my trade-in. It was so easy and painless. Everyone at the dealership genuinely seemed interested in making the experience a pleasurable one. I highly recommend Stanley and Park Place overall. I know that I got a good deal and I love my new vehicle. More
I have purchased or leased 14 vehicles over the years, including three leases from Park Place. Park Place is in its own league in terms of leasing experience. In each case I was told up front what to expe including three leases from Park Place. Park Place is in its own league in terms of leasing experience. In each case I was told up front what to expect. I never felt pressured and was always made to feel important. Based on past experiences, I had come to expect surprises along the way and am usually ready to walk out the door once the games begin. But there were no games. I got exactly what I wanted at exactly the price I was told up front. I have also been very happy with the superb service department and the free car washes. More
This is the 7th GS350 I have purchased from Park Place with Brian Safianow and I think I am a lifer. Brian successfully marketed the F Sport to me this time and I could not be happier. It is an amazing with Brian Safianow and I think I am a lifer. Brian successfully marketed the F Sport to me this time and I could not be happier. It is an amazing vehicle. The quality of service Brian delivers is like none I have ever experienced before. His time, patience, knowledge of the products and follow up are truly exceptional and why I refer anyone I know in the market for a Lexus to him. I wish all purchases could go as smooth as buying a car from Brian. THANK YOU for being truly outstanding! Tami Boggs More
Why I have given the rating is my experience with Park Place Lexus was wonderful, they make you feel like there is no other place you would want to be. Recently I purchased my second vehicle from Kenny A Place Lexus was wonderful, they make you feel like there is no other place you would want to be. Recently I purchased my second vehicle from Kenny Adekoya who is the best Sales Consultant and professional individual I have come into contact as reference to my auto purchase. He goes out of his way to make sure I was happy. Another thing I appreciate is he always returns my call, if I have a question or inquiry about my vehicle. Simply Awesome! I don't want to leave out the fact that the service department is incredible, never an inconvenience, love them. Thanks More
Park Place Lexus Plano sold us two great cars at a great price for our twin daughters. Every employee that we came in contact with went above & beyond to help us! We will definitely buy our next vehicle the price for our twin daughters. Every employee that we came in contact with went above & beyond to help us! We will definitely buy our next vehicle there! We highly recommend this dealership! More
Of all my experence at any car dealership, working with Daniel was the greatestfd. He is very professional, friendly, efficient, attentive, genuine, and no hassle, no game. What's most impressive was his Daniel was the greatestfd. He is very professional, friendly, efficient, attentive, genuine, and no hassle, no game. What's most impressive was his honest. He has some quality that is hard to find in car sale profession. I have recommended him to some of my friends, and won't hesitate to refer him to whoever is considering buying a Lexus. More