Park Place Lexus Plano

We were in Texas visiting my son and decided to look for a preowned vehicle because of the vast selections in the area. After an online search revealed two cars available at Park Place, we chose to go chec a preowned vehicle because of the vast selections in the area. After an online search revealed two cars available at Park Place, we chose to go check them out. We were met immediately by Herb Simonsen and shown nothing but friendliness, respect, and helpfulness throughout the entire several hours it took to be shown every detail of the Lexus, take it for a test drive, and go through the process of purchasing. Herb made us feel comfortable and went to great lengths to help us understand the operation of the various components of the car. You see, we had driven the same car for 14 years; one with no whistles or bells and were, therefore, not familiar with many things. The financial agent used was Chad and his assistance was very invaluable and impressive. Overall, we were made to feel quite at home at Park Place. We drove off the lot with our preowned Lexus and I am still trying to get the hand of it. Herb has called to follow up to see if I needed any assistance. Linda Pearce, Denham Springs, Louisiana More

I am happy to give a review of EXCELLENCE to Park Place Lexus and Stanley Kovach. I am a first-time customer of not only Park Place but also of Lexus. My buying experience began with many uncertainties a Lexus and Stanley Kovach. I am a first-time customer of not only Park Place but also of Lexus. My buying experience began with many uncertainties as to what type of transaction was best for me; I was leaning towards pre-owned. To help me with my doubts, on day one of my visit Stanley spent a few hours showing me used cars of all types, and then he invited me over to view new cars just in case they might appeal to me. I was then and still now remain impressed with Stanley's patience and above all, KNOWLEDGE of the products and services available. Armed with lots of good information, I was able to leave the lot (with no sales pressure exerted -- Yay!) to take time to make a choice. Stanley informed and helped me so well that I returned on day two with a comfortable decision of what was best for me. I ended up in a lease for a brand new BEAUTIFUL 2014 IS 250, and I couldn't be happier. I am very thankful to Stanley for all his help. I believe you have a gem in this young man as a team member. As a past customer service manager and current director in a quality assurance type role, I can honestly say that it's people like Stanley who make the customer experience a great one. Thank you, Park Place Lexus, for your outstanding service! More

It was a very pleasant experience with Kelli. She was very nice and called me early in the morning when I sent emails for appointment the night before. The test drive was good and I am pleasant with the very nice and called me early in the morning when I sent emails for appointment the night before. The test drive was good and I am pleasant with the vehicle. Since this is the first time for me and my fiancee to purchase a car on a loan, the paperwork takes a lot of time to processing. Kelli is very helpful and patient. She and her colleagues helped us to get through the process very smoothly and also provided some advise on the financing. She cares about the customer very much, and is very friendly. For the car itself, the particular one that I am purchasing (pre-owned) is in great condition. I like the fact that I've had a good deal on this purchase as the prices is lower compared to offerings from other dealers for the same model with similar configurations. Honestly, I did heard some comments about the arrogance for the dealership, but this is not my experience. I enjoy the purchasing experience and love the people there. More

Brandon Cooley made our buying experience a truly outstanding one. He is personable, knowledgeable, and highly professional. We were extremely impressed with him and his dedication to his job. I t outstanding one. He is personable, knowledgeable, and highly professional. We were extremely impressed with him and his dedication to his job. I told him after we had completed our purchase of a 2013 ES that I wish I could buy another one just to do business with him. I recommend not only Mr. Cooley, but the dealership as a whole. Mr. Ng in service is also to be complimented for his level of service after the sale. More

It was a very pleasant experience dealing with Brian. He is very easy to converse with and was very knowledgeable. If anything he wasn't sure about, would find out first to be certain. He was not in any kin is very easy to converse with and was very knowledgeable. If anything he wasn't sure about, would find out first to be certain. He was not in any kind of a hurry to close out the deal and was willing to go the extra mile to make sure what I really wanted. For the final paperwork there was a long wait as they were really busy but he kept me informed every few minutes as to how much longer the wait is expected to be. After the paperwork was complete, he sat inside the car with me to go through all the settings and features and only left when all my questions were answered. In my opinion the experience could not have been any better and wish every purchase I make in the future is as smooth and enjoyable as this one :-) Thanks Brian!!! More

In December 2013, we met Sales Consultant, Greg Ebenholtz from Park Place Lexus. We told him we were interested in getting more information on a 2014 Lexus RX350. He was very gracious and provided us with from Park Place Lexus. We told him we were interested in getting more information on a 2014 Lexus RX350. He was very gracious and provided us with all of the details on the 2014 RX350. We told him we would contact him in January about the purchase of a new vehicle. Greg kept in touch with us and when the time came, Greg provided expertise knowledge and a very comfortable and pleasant purchase experience for us. There was no pressure on us to decide on a vehicle or its options. Greg was there to assist us in making the right choice for us. What else is there to say except that Greg was simply awesome! I definitely recommend Greg Ebenholtz as a Sales Consultant if you are considering a new car purchase. His expert knowledge and personable and processional qualities will ensure you with a very pleasant car purchase. In fact, the whole experience at Park Place Lexus was outstanding and I would certainly recommend this dealership for the purchase of your next vehicle. We know we will be back there to purchase our next vehicle. Peggy Rife More

I live in Central Texas and the Park Place dealership in Plano made it worth my time and money to purchase my new SUV from them. I dealt with Stanley over the phone and picked my new car up within a few da Plano made it worth my time and money to purchase my new SUV from them. I dealt with Stanley over the phone and picked my new car up within a few days. Stanley promptly returned my calls and went the extra mile to get the best price for my trade-in. It was so easy and painless. Everyone at the dealership genuinely seemed interested in making the experience a pleasurable one. I highly recommend Stanley and Park Place overall. I know that I got a good deal and I love my new vehicle. More

I have purchased or leased 14 vehicles over the years, including three leases from Park Place. Park Place is in its own league in terms of leasing experience. In each case I was told up front what to expe including three leases from Park Place. Park Place is in its own league in terms of leasing experience. In each case I was told up front what to expect. I never felt pressured and was always made to feel important. Based on past experiences, I had come to expect surprises along the way and am usually ready to walk out the door once the games begin. But there were no games. I got exactly what I wanted at exactly the price I was told up front. I have also been very happy with the superb service department and the free car washes. More

This is the 7th GS350 I have purchased from Park Place with Brian Safianow and I think I am a lifer. Brian successfully marketed the F Sport to me this time and I could not be happier. It is an amazing with Brian Safianow and I think I am a lifer. Brian successfully marketed the F Sport to me this time and I could not be happier. It is an amazing vehicle. The quality of service Brian delivers is like none I have ever experienced before. His time, patience, knowledge of the products and follow up are truly exceptional and why I refer anyone I know in the market for a Lexus to him. I wish all purchases could go as smooth as buying a car from Brian. THANK YOU for being truly outstanding! Tami Boggs More

Why I have given the rating is my experience with Park Place Lexus was wonderful, they make you feel like there is no other place you would want to be. Recently I purchased my second vehicle from Kenny A Place Lexus was wonderful, they make you feel like there is no other place you would want to be. Recently I purchased my second vehicle from Kenny Adekoya who is the best Sales Consultant and professional individual I have come into contact as reference to my auto purchase. He goes out of his way to make sure I was happy. Another thing I appreciate is he always returns my call, if I have a question or inquiry about my vehicle. Simply Awesome! I don't want to leave out the fact that the service department is incredible, never an inconvenience, love them. Thanks More