Park Place Lexus Plano

Robert is the Best!! I am so happy in my 2014 Lexus...not only is my car phenomenal....but, I am ALWAYS treated like a Princess at the dealership!! I drive from the Park I am so happy in my 2014 Lexus...not only is my car phenomenal....but, I am ALWAYS treated like a Princess at the dealership!! I drive from the Park Cities to Plano (out of the bubble)...because of the xtraordinary service I always receive upon arrival and in all communications with the staff! More

Outstanding This is the second time I have flown from Houston to buy a car at a Park Place dealership. It is well worth it. The level of service and attention to This is the second time I have flown from Houston to buy a car at a Park Place dealership. It is well worth it. The level of service and attention to detail is outstanding. Michael Ruscoe at Park Place Lexus did a great job and I will recommend him and Park Place to anyone who is in the market. More

Best-in-class service! Let's be honest, no one really likes the process of buying a car with the back and forth dialogue between the sales rep and the finance manager to get Let's be honest, no one really likes the process of buying a car with the back and forth dialogue between the sales rep and the finance manager to get the right price. The shopping and buying experience at Park Place Lexus was different than anything that I have ever encountered in the car industry. My husband and I felt like like VIP's there, and it was a pleasant and informative dialogue with John Pak, our sales consultant, instead of feeling like we were part of his "sales" pitch. He really listened to our needs and spent quality time with us. The dealership is beautiful, the service was outstanding and I will be recommending Park Place Lexus to everyone that I talk to. Other dealerships need to take a page from their customer service handbook. We love our new GX460 and will be back again for a new vehicle! More

Satisfying sales experience We live 100 miles from Dallas and did most of the dealing by email with Herb over several days. Herb offered us a fair trade-in on a fairly priced '07 We live 100 miles from Dallas and did most of the dealing by email with Herb over several days. Herb offered us a fair trade-in on a fairly priced '07 LS460L. He was very knowledgeably about the car and took the time to go over all the features and operation. We never felt rushed or pressured. I will recommend Park Place in general and Herb Simonsen in particular. More

Purchase with Trade In Jimmy and Jason were awsome to work with! They took their time with me and were very patient and extremely helpful in allowing me to process what my b Jimmy and Jason were awsome to work with! They took their time with me and were very patient and extremely helpful in allowing me to process what my best and most cost effective options were, since I was upside down on my trade. I ended up leasing a 2014 Lexus RX 350, which I never would have thought of doing...but after Jason took his time to explain to me the advantages of Leasing for ME personally, versus buying, it made perfect sense. I ran Jimmy all over the dealership to find me the Perfect vehicle, and his humor and professionalism helped to Sell me on the Perfect ONE! I leased a black on black RX 350 and it's a beauty! I would highly recommend requesting Jimmy for your sales experience and Jason for your financing needs! They are a great team to work with....and I am a female making my own personal purchase. I did not feel pressured, nor at any time did I feel that they talked to me inappropriately, as I have been treated at other dealerships when I have visited for a test drive or to inquire about a car. I will return to Park Place Lexus in Plano when my lease is up, and look forward to working with Jimmy and Jason again. And all of my Female buying friends will be getting a high recommendation to visit them as well!!! More

Mrs. Wood Nowhere else have I felt as appreciated and valued as a customer than I do at Park Place Lexus of Plano. Jimmy and Ryan made buying a new car exactly Nowhere else have I felt as appreciated and valued as a customer than I do at Park Place Lexus of Plano. Jimmy and Ryan made buying a new car exactly how fun and exciting it's supposed to be! More

The Best of the Best - Dealer and Salesperson, Blaze When we decided to buy our 5th Lexus there was no doubt that I wanted to return to Park Place Lexus where we bought our 4th Lexus. We also wanted our When we decided to buy our 5th Lexus there was no doubt that I wanted to return to Park Place Lexus where we bought our 4th Lexus. We also wanted our salesman, Blaze. He and everyone at Park Place are the "Best of the Best". Friendly, helpful, courteous and very professional. I would and have recommended Park Place Lexus in Plano, and Blaze, salesman to everyone I come in contact with about my new 2014 RX350. More

Great experience! The Park Place team was so friendly and the whole buying experience was so smooth and easy! I would definitely recommend them and Lexus overall. Don't The Park Place team was so friendly and the whole buying experience was so smooth and easy! I would definitely recommend them and Lexus overall. Don't think I'll ever go back to ordinary car ownership haha! More

New Lexus GS 350 Just got my new Lexus GS350 I am very happy with the car and the whole experience I had , I worked with Robert Gabriel and I had a great experience . Just got my new Lexus GS350 I am very happy with the car and the whole experience I had , I worked with Robert Gabriel and I had a great experience . He is professional friendly and full of knowledge about his product . I would certainly recommend him and park place Lexus Plano ! More

"Exceptional" Kelli was exceptional from start to finish and GREAT to work with. Very professional. She took care of every detail from the very begining and follo Kelli was exceptional from start to finish and GREAT to work with. Very professional. She took care of every detail from the very begining and followed all the through to the very last step of getting the registraton. I was very happy with the whole car buying experience! Thank you, Kelli! More