Park Place Lexus Plano

Excellent Experience My husband and I purchased a 2013 Lexus IS250 from Michael Ruscoe at Park Place Lexus in Plano. I would highly recommend Michael Ruscoe, his consulta My husband and I purchased a 2013 Lexus IS250 from Michael Ruscoe at Park Place Lexus in Plano. I would highly recommend Michael Ruscoe, his consultant Naseem Mushtag, and the entire staff at Park Place to anyone looking to purchase a vehicle. The staff and service is exceptional! More

April RX350 Purchase I contacted Park Place online with an inquiry. Stephen Wedderburn quickly responded to my inquiry. Initially the terms were not satisfactory and I i I contacted Park Place online with an inquiry. Stephen Wedderburn quickly responded to my inquiry. Initially the terms were not satisfactory and I informed Stephen I was going to wait. A few days later he contacted me to inform me of a possible deal on the vehicle I was interested in. We did 85% of the work via email correspondence and this was very convenient for my wife and I. Everything worked out great and we now have a new RX350 and a relationship with Stephen and Tristan that will carry forward for future transactions. Christopher Williams More

Excellent experience !! This is the third vehicle I purchase from Brian at Park Place and strongly recommend him to all my family and friends ! I look forward to another outs This is the third vehicle I purchase from Brian at Park Place and strongly recommend him to all my family and friends ! I look forward to another outstanding experience with their service More

Great Experience Very smooth experience. This is my first time experience with Lexus. After the test drive Greg mentioned that I would regret why I did not consider Very smooth experience. This is my first time experience with Lexus. After the test drive Greg mentioned that I would regret why I did not consider Lexus before. And Greg was absolutely right. Apart from the car itself, my experience with Greg was great. He answered all my questions clearly and helped me decide buy vs lease. I would recommend any of my friends considering Lexus to Greg to do business with. And most importantly, I will be definitely a RETURNING customer for Park Place Lexus Plano. More

Jimmy Bryan did a great job, and without all of the high pressure tactics. Would absolutely recommend and use him again - in fact, I anticipate coming back in a did a great job, and without all of the high pressure tactics. Would absolutely recommend and use him again - in fact, I anticipate coming back in a month for a new car for my mother. Very happy with and would gladly recommend Jimmy to my contacts. More

Best experience ever!! This has been my best experience ever purchasing a vehicle. The staff at Park place really makes a difference. Naseem answered all my questions. I did This has been my best experience ever purchasing a vehicle. The staff at Park place really makes a difference. Naseem answered all my questions. I did not purchase the vehicle on the first day of my test drive and still I was treated in a very respectful manner to come back and test drive it again, whenever I am ready. There were not "too many" followups. Sales team was very helpful and addressed all my questions in a timely and detailed fashion. Both Naseem and Tony are great to work with!! The car was clean when I first saw it and it was again cleaned up right before my pickup time. A very kid friendly facility and it has a nice play area for the kids, which helped me to finish the paperwork while the kids were playing. I guess it really makes a difference to purchase a car from a reputed and luxury brand dealer like Park place. I will definitely do business with them again and I highly recommend them to any buyer. More

Don Mitchell was great! There were four months left on my Lexus lease when Don Mitchell gave me a call the Friday before Easter. My husband and I had no intention of getting There were four months left on my Lexus lease when Don Mitchell gave me a call the Friday before Easter. My husband and I had no intention of getting another new car. Our plan was to buy our current car when the lease expired. But Don encouraged us to just come by and let him show us the new cars. He was friendly without being pushy, knew the cars and made us a deal we could not resist. We shook hands and sealed the deal. The next day we returned to finish the paperwork, but were running late because we wanted to attend evening Easter worship. Don got us out on time and we left smiling with our new 3 year leased Lexus. Great experience and a great salesman! We love Lexus and Lexus service. This is our fourth Lexus. More

Best Car Buying Experience Ever Tom Peacock made buying my daughter's car a breeze. I live in Houston, but went to Park Place Plano because, after contacting our salesman (Tom Peacoc Tom Peacock made buying my daughter's car a breeze. I live in Houston, but went to Park Place Plano because, after contacting our salesman (Tom Peacock), the car he found for her was exactly what we were hoping for and the price and value were unbeatable. Tom made sure the car went through their inspection process and was a safe, reliable car I could put my daughter in. The finance department was also fabulous - all the papers were ready to go when I arrived at the dealership, so I was in and out with a beautiful pre-owned 2010 RX350 after a very short time. It was hands down my best car buying experience. I would highly recommend Tom Peacock and Park Place Lexus to anyone - and in fact I do! More

3rd car purchase I have purchased 3 vehicles from Kevin Teller at Park Place Lexus since February (F-150, Ford Fusion and Toyota Camry). His service, follow-up and pr I have purchased 3 vehicles from Kevin Teller at Park Place Lexus since February (F-150, Ford Fusion and Toyota Camry). His service, follow-up and professionalism is oustanding. I would highly recommend Kevin and Park Place to anyone wanting to purchase a vehicle. More

Wonderful Experience! I have been a very satisfied Cadillac owner for 25 years with what I thought was the best dealership in the DFW Metroplex until May 3rd, when I purcha I have been a very satisfied Cadillac owner for 25 years with what I thought was the best dealership in the DFW Metroplex until May 3rd, when I purchased a Park Place Lexus. What a tremendous experience it has been! After my CTS was totaled, I started researching cars through Consumers Report and decided to test drive a 2014 CTS and a Lexus ES 350 with my previous dealership. The ES won hands down and was less expensive than the CTS. Getting a comparison quote from Park Place was a very good decision. From the gracious young receptionists, to Nicole Roshto (financial services manager), to Chelsea Fluegel (tech specialist), and to Don Mitchell (sales consultant), I received exemplary service. Park Place is a truly customer friendly dealership. Don Mitchell was very professional, knowledgeable, detailed oriented, honest, patient and not high pressured. Don exudes integrity, kindness and trustworthiness. After agreeing to a purchase price over the phone, the next day Don had added one item to a package at no cost to me that the other dealer had in their package. He also offered to drive to the leasing company so that I might return my rental car and provide a loaner to me until my Lexus was available. This was service beyond anything I had ever experienced! Buying my ES from Don was like buying a car from a close trusted friend. He made me feel as though I was one of his most important clients, as I am sure others have had the same feeling. When I walked into Park Place I was there to comparison shop, when I left I knew I was going to buy my Lexus from Don and Park Place. My sincere thanks to Park Place Lexus and Don Mitchell for the kindness shown to me and excellent service extended to me. More