Park Place Lexus Plano

Professional Service This was my second car purchase with Eric and it was exceptional just like the first one! There was no pressure and everything that Eric promised me w This was my second car purchase with Eric and it was exceptional just like the first one! There was no pressure and everything that Eric promised me was delivered. Very professional transaction! More

EXCELLENT service in every aspect My car needed to be towed in for a starter. When I arrived I didn't have to wait at all for help, was greeted by friendly staff and was promptly give My car needed to be towed in for a starter. When I arrived I didn't have to wait at all for help, was greeted by friendly staff and was promptly given a Lexus loaner car (no hassle). The following business day I received a call stating that Park Place had contacted my 3rd party warranty and had the approved the repair; it was of them to deal with my warranty company (saved me some headache). The following day my car was washed and ready. Everything was very quick, the repair seems to have been done correctly, and I couldn't be happier. This is my 2nd service experience there in about 2 months and the first experience was just as pleasant. If they keep this up, I'll have no reason to ever shop for another Lexus service department. More

Great Experience We recently purchased a Lexus ES300H at Park Place Lexus. KC Chaudhry made the experience "painless" by being very knowledgeable and very patient in We recently purchased a Lexus ES300H at Park Place Lexus. KC Chaudhry made the experience "painless" by being very knowledgeable and very patient in learning what was important to us. He made us feel that we were his most important clients and was willing to spend as much time with us as needed. There was NO pressure to make a decision and not once were we "encouraged" to buy anything that day. He simply spent the time necessary and then let us walk away and return when we were ready to make a purchase. How nice... we bought the car with everything that we wanted on it and there was no "back and forth" between us and the manager. Thank you for such a nice car buying experience! Nicole Roshto also made the paper work portion very easy with no pressure to buy any extras. Thank you, Nicole! We were very pleased with our experience in purchasing our first Lexus! We will definitely be back! Jim and Susan McDaniel More

Super Service! I went into Park Place Lexus mainly to just look at a couple different options in vehicles as I was getting ready to trade my expedition in and down s I went into Park Place Lexus mainly to just look at a couple different options in vehicles as I was getting ready to trade my expedition in and down size. I had been looking online for several weeks and decided I needed to see them in person before deciding on what vehicle to purchase. I actually did not intent to buy that day but after talking with Michael Redd and test driving, he made the first experience there so pleasant that my husband and I decided what the heck today is as good as any! The whole process was super easy and everyone I talked with was very friendly. They also gave me a very fair price for my trade in even though it was a Ford! I would defiantly recommend Park Place Lexus to anyone in need of a vehicle new or used. I love my ES 350! More

Thank you! Herb did a wonderful job of getting us set up in a beautiful car! It's the second car we have gotten from Park Place primarily due to Herbs great cust Herb did a wonderful job of getting us set up in a beautiful car! It's the second car we have gotten from Park Place primarily due to Herbs great customer service. He makes car buying fast & easy. More

Accomidating Darren was very accomidating and working with our situation. My wife and I have small kids that were with us and he was consious of the length of tim Darren was very accomidating and working with our situation. My wife and I have small kids that were with us and he was consious of the length of time and the time of day we were at the dealership. My wife and I had a great sales experiance. More

Greg is Suburb! Our experience with Park Place Lexus-Plano was the most pleasant, stress free car buying experience we've have ever made! Our salesman, Greg Ebenholtz Our experience with Park Place Lexus-Plano was the most pleasant, stress free car buying experience we've have ever made! Our salesman, Greg Ebenholtz, went above and beyond to make sure we were completely satisfied with every aspect of our purchase from Park Place Lexus. We highly recommend Greg to anyone looking to purchase any Lexus from Park Place Lexus-Plano. Or, just to go over what each Lexus' options. You won't regret it!! Thank you, Greg Ebenholtz for delivering our 2014 Lexus CT200h and going over all the options! We love it! More

Wonderful experience! My new car purchase experience could not have been easier or more pleasant! I feel very at ease with Robert Gabriel, and he is the utmost in professi My new car purchase experience could not have been easier or more pleasant! I feel very at ease with Robert Gabriel, and he is the utmost in professionalism at all times. This is the second time that I've worked with him, and I certainly hope to do so again in the future. More

purchasing a certified pre-owned Our salesman went out of his way to make sure we were comfortable with our purchase of a certified pre owned IS 250C. I test drove a few cars and dec Our salesman went out of his way to make sure we were comfortable with our purchase of a certified pre owned IS 250C. I test drove a few cars and decided which options I wanted, the salesman found the car that met my needs at their Grapevine location. He followed us to Grapevine at 5:00 on a Saturday to complete the sale and make sure I was satisfied with the service and purchase. I will highly recommend this dealership and will continue to bring my car there for service. More

Amazing customer service This was the first Lexus I've purchased and could not have had a better experience. Sean was extremely knowledgeable and friendly and made the proce This was the first Lexus I've purchased and could not have had a better experience. Sean was extremely knowledgeable and friendly and made the process painless and pressure free. I would highly recommend Sean and Park Place to anyone looking for a new car. More