Park Place Lexus Plano

Had a great experience. Jolli took great care of me. Exceptional service and fast turnaround time. Exceptional service and fast turnaround time. More

My wife and I went into Park Place Lexus Plano desperate to find a new car in an extremely challenging supply environment. Dean met us, asked us what we were looking for and proceeded to aggressively scour to find a new car in an extremely challenging supply environment. Dean met us, asked us what we were looking for and proceeded to aggressively scour the inventory. He found the car we wanted on a truck that had just arrived and got it all ready for us same day! We couldn't believe we were able to drive off with the car we wanted same day... most guys couldn't have turned that. Dean made it happen! More

New sales experience manager Dean McCaskill did an outstanding job in obtaining a specific RX350 Lexus for me, during the difficult times. His persistence in monitoring availability of my vehicle, con outstanding job in obtaining a specific RX350 Lexus for me, during the difficult times. His persistence in monitoring availability of my vehicle, constant contact with me on each step, and produced a new RX350 for me. I appreciate his attentiveness to my need, obtaining great trade in value for my 2 used vehicles, and honored all promises made to me during the wait period. I highly recommended using Park Place Lexus for any vehicle purchase, and recommend Dean highly. More

As someone who has done several lease/purchase transactions I have a concrete understanding of the dealership experience and truly what it takes to earn someones business and let's be honest, the transactions I have a concrete understanding of the dealership experience and truly what it takes to earn someones business and let's be honest, the car buying experience can be a daunting task. You have emails from dealerships telling you the can beat another dealer price, dozens of websites to look through and hours researching. Places like Park Place Lexus Plano really have transformed the car buying experience and that's an understatement. Here is why: I recently had the opportunity to interact with Sergio Caballero and one of the top managers there, Patrick. My fianceé had her eyes locked on the precise model she wanted and preferred a loaner car temporarily while her dream car came in. Patrick Jaccar & Sergio Caballero went out of their way, above and beyond to ensure that she was taken care of and from first hand experience this is more than any other dealership has ever done for both of us. From the beginning stages of the sales cycle Sergio communicated professionally, was never overly invasive or pushy, just truly a Management Sales professional. When you have managers like Patrick you see from the top down why this dealership stands out from it's competition. Patrick Jaccar personally ensured my fianceé had a comfortable loaner car while her dream F sport came in. With dealerships having limited inventory right now due to shortages this type of customer service is what wins not just immediate business but also generational and referral. We are truly grateful for Sergio and Patrick Jaccar. Not only did they exceed any expectations we had they made the car buying experience fun, easy and accommodating. The way it should be right? Park Place Lexus Plano is truly fortunate to have true, world class professionals like these two. Thank you so much from the bottom of our hearts! More

Nick at Park Place Lexus was great throughout my process of buying my RX 350… Very friendly and informative. I was on the fence with BMW and Lexus and I’m glad I chose the right path to hopefully a life lon of buying my RX 350… Very friendly and informative. I was on the fence with BMW and Lexus and I’m glad I chose the right path to hopefully a life long journey with Lexus..! More

Thank you Tracy Brown. You made buying two vehicles at the same time quick and easy! It was a pleasure working with you! the same time quick and easy! It was a pleasure working with you! More

Tracy Brown was such a pleasure to work with! He truly made my first vehicle purchase such a breeze! I came to the Dallas area from Amarillo, Texas to look for a Toyota RAV4. I saw a 2019 Toyota RAV4 XLE made my first vehicle purchase such a breeze! I came to the Dallas area from Amarillo, Texas to look for a Toyota RAV4. I saw a 2019 Toyota RAV4 XLE Premium on their website and figured I’d drive down to check it out. As soon as we arrived at the dealership, he made us feel so welcome. Within a matter of minutes, we sat down and discussed what I was wanting. You can tell he takes pride in what he does by listening to his customers. As soon as I told him about the RAV4, he pulled it up to the front for a test drive. After that, it was easy to make a deal and have them work with me. I appreciate him and his hard work so much. Would recommend Tracy and Park Place Lexus Plano to anyone needing to purchase a vehicle! More

Viktor is truly the best! Have leased two LEXUS with him now and both have been wonderful experiences. He is efficient, hard working and friendly. I trust him completely! now and both have been wonderful experiences. He is efficient, hard working and friendly. I trust him completely! More

Viktor was great, pleasant and easy to deal with and kept his word! Happy to have a new Lexus! Thanks for your patience in helping kms set up the car, Viktor! his word! Happy to have a new Lexus! Thanks for your patience in helping kms set up the car, Viktor! More