Park Place Lexus Plano

Excellent from Start to Finish! I just purchased my first Lexus through Park Place Lexus. Kelli Hansen was our sales person and she is extremely helpful and professional. The entir I just purchased my first Lexus through Park Place Lexus. Kelli Hansen was our sales person and she is extremely helpful and professional. The entire experience was wonderful and much different from other dealers. We will definitely recommend to others and will be back! More

Excellent experience I recently purchased my first lexus and it was a great experience very helpful and friendly staff making your car purchase easy and quick. Great custo I recently purchased my first lexus and it was a great experience very helpful and friendly staff making your car purchase easy and quick. Great customer service over all . More

Outstanding Just finished our family's third transaction with Park Place, and our second with Pat Vannozzi. All aspects of this experience from finding just the r Just finished our family's third transaction with Park Place, and our second with Pat Vannozzi. All aspects of this experience from finding just the right vehicle to picking up the keys has been outstanding. Years ago we dealt with one of the Benz dealerships and left with such a bad experience that we will never go back. Pat is one of the most patient and available sales representative specialist I have ever seen; within a few minutes of one advance phone call, he had multiple cars ready for us to see, and lined up a great deal. Within a few hours, everything was finished and we were out the door with the new keys. Park Place Plano and Pat- you ROCK! More

Superior Service and Experience I recently purchased my first Lexus from Park Place Lexus. Initially, my prior experience at Classic BMW left a bad taste and I was looking for somet I recently purchased my first Lexus from Park Place Lexus. Initially, my prior experience at Classic BMW left a bad taste and I was looking for something more reliable in the long-term. I can tell you after trading in my BMW, I have not looked back. Not only is the car amazing, but Carl Keith made it so easy for me to say yes and took every consideration I had into account. As a younger buyer, this made a lasting impression and based on the service I have continued to receive a month later, I will likely be a lifelong customer and will be referring my friends to see Carl. The dealership experience is second to none with free car washes (I go weekly) with TV and refreshments while you wait in a very nice lounge in a convenient location. More

Outstanding Sales expertise Nick and Don were great to with on the purchase of our ES350. There experience and friendly service made my wife feel really positive about our pur Nick and Don were great to with on the purchase of our ES350. There experience and friendly service made my wife feel really positive about our purchase. Don walked her through all the special features of the car ... major plus and the technology person added that additional comfort. More

Excellent first car purchase experience I am very thankful to Roger, my salesman. He is very friendly and patient, and helped me a lot with my purchase of my first car. It's a used car, but I am very thankful to Roger, my salesman. He is very friendly and patient, and helped me a lot with my purchase of my first car. It's a used car, but it was cleaned very well by the dealer. Many of my friends said it looked like a new car! I will recommend this dealership to my friends. More

Excellent Top to Bottom My wife and I have purchased 6 cars from Robert Strum with Park Place Lexus over the past several years, most recently a LS460. Robert is very profes My wife and I have purchased 6 cars from Robert Strum with Park Place Lexus over the past several years, most recently a LS460. Robert is very professional and covers every detail, nothing is left for chance. The entire staff is very friendly and professional, making sure you are comfortable and satisfied. The entire experience over the past years from purchasing a new car or SUV to the Service Department has been excellent. We are completely spoiled with our cars and Park Place Lexus. More

Lovin' the Lexus Life!!! When I arrived at Park Place Lexus, I really was not looking to go home with a new automobile that day. I just wanted to get a feel for the new lexu When I arrived at Park Place Lexus, I really was not looking to go home with a new automobile that day. I just wanted to get a feel for the new lexus IS convertible. I have always wanted a convertible while my looks and age were still moderately holding up. I passed by what I thought was a "new" IS on the way into the main lobby. Funny as it may sound in todays' world, I found it surprising that I was so well attended to by every employee (and I mean every) that I encountered. I really don't even have the words to tell you folks out there just how GREAT my experience was. Every question I had was answered without hesitation. I wasn't pushed , nor did I feel pressured in any way to purchase. My sales person, Jon Pak and his assistant Gabriel could not have been more kind, patient and fair with me. I drove home in a used IS convertible that looks spanking new , but without the new price tag! My experience was and still is the best ever. Honestly... go in and see. I guarantee anyone out there that you will never consider going anywhere else. And for those of you who are saying"oh just wait until you drive off the lot... Nope. I have had a couple of issues since my purchase , and they weere both taken care of with speed and ease--no kidding! My service guy, Steve Spade made it so easy for me that I wasn't even late for work . Just go by and see for yourself. You will know what I am feeling.Good luck!! More

Lexus #2 from Kelli and counting! Just finished purchasing my second Lexus from Kelli Hansen. Just like the first one, this was a no nonsense, easy to understand, ultimate customer se Just finished purchasing my second Lexus from Kelli Hansen. Just like the first one, this was a no nonsense, easy to understand, ultimate customer service experience. My first Lexus was totaled in an accident after just two years. When my husband asked what kind of cars I wanted to look at to replace it, I said "Whatever Kelli has at Park Place." She worked hard to find the exact car I wanted and at the price I could manage. She did her homework before I arrived and made sure that she had all of my options ready. I have an AWESOME new IS350 that is my new mommy sports car! It may be a few more years, but my next Lexus will come from Kelli too! More

Very impressed by this Lexus dealership! Buying a new car from Park Place Lexus was an extremely pleasant experience. This dealership is clean, beautiful, and spacious. We were greeted imme Buying a new car from Park Place Lexus was an extremely pleasant experience. This dealership is clean, beautiful, and spacious. We were greeted immediately. Nick Kowalsky was our salesman. He was professional, knowledgeable, patient, funny, and energetic. He spent a great deal of time with us. He gave us a tour of the whole dealership and explained about service and car washes. After buying the car and picking up the new license plates, we felt that we had a new friend. We would definitely recommend this dealership and will consider Lexus again for our next car. The ratings for reliability for Lexus are very high. If only all companies provided this level of service and kindness toward customers, the world would be a better place. More