
Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,267 reviews
Scott Miller Rocks! My wife and I were in the market for a pre-owned Lexus. We had visited several other dealerships in the area, and even visited Park Place a couple ti My wife and I were in the market for a pre-owned Lexus. We had visited several other dealerships in the area, and even visited Park Place a couple times. There was something about the atmosphere, smiling faces and professionalism that kept us coming back. Scott Miller stepped right up from the beginning went out of his way to make our purchasing experience a great. He made things possible no other dealership would go through the trouble for. Our experience has been fantastic and we look forward to purchasing our second vehicle from Scott and Park Place Lexus in the near future. Thanks for a pleasant experience... More
Best Car Buying Experience Ever! After spending hours at another dealership and walking away frustrated, we contacted Park Place and were introduced to Mark Dresselhuys. From the fir After spending hours at another dealership and walking away frustrated, we contacted Park Place and were introduced to Mark Dresselhuys. From the first conversation, our experience was incredible. We told him what we were looking for and he delivered. I never knew a car buying experience could be so pleasant! More
Pleasant Experience I was referred to Park Place from a co-worker that had recently purchased a pre-owned Lexus from Herb Simonsen. I am so glad he told me about this de I was referred to Park Place from a co-worker that had recently purchased a pre-owned Lexus from Herb Simonsen. I am so glad he told me about this dealership. Herb was very patient and accommodating, showing a genuine interest in getting me the best vehicle to fit my wants and needs. I experienced total customer satisfaction and absolutely love my new Lexus. Thanks Herb. More
Only care sale I ever completed from first call to drive off Steve has excellent from my first call to the final delivery. I was not even planning on buying the day I bought, but the deal was so good I couldn't Steve has excellent from my first call to the final delivery. I was not even planning on buying the day I bought, but the deal was so good I couldn't pass it up. Of the 43 automobiles and trucks I bought for business and personal use this was by far the best I have ever had. Only 3.5 hours from start to drive off. Clean car waiting for me, paperwork completed when I got to Park Place. My wife complicated matters by changing colors, but that didn't trip Steve up. 15 minutes later he had our car clean and waiting for us. The only wait was for a finance manager Jason Saba to finish with his other customer and in 10 minutes of work and 30 minutes of general talk I was out the door. That also included a 10 minute talk with GM to express my thanks for putting together a great team that made this possible. In contrast at the same time I bought a Ford F150 with the usual tug of war and lies associated with buying a car. None of that at Park Place. More
The best sales person in all buying experiences. I purchased a 2013 Lexus from Michael Redd at Park Place Plano and was so very impressed with the care and forethought this guy had. He had everything I purchased a 2013 Lexus from Michael Redd at Park Place Plano and was so very impressed with the care and forethought this guy had. He had everything ready for finalizing when I arrived. This person is so knowledgable and you feel so good about the whole ordeal. He was pleasant and made every effort to be sure I knew all about the hybrid mechanism before I left the dealership. The accounting manager was great too and had everything all set up. No waiting on these guys, they had it all together. Once I I told Michael exactly what I wanted he immediately begin to get right to gathering the necessary information and kept me informed through each step. I recommend the dealership due to this sales person, he is an asset to Park Place. Most pleasant experience ever in purchasing an automobile. This is the way car buying should be. I love my Lexus and appreciate the service by this sales person. The entire dealership shows More
First Class This was our fourth Lexus purchase. My husband and I both drive a Lexus car/RX and have been loyal customers of Park Place for the past seven years. This was our fourth Lexus purchase. My husband and I both drive a Lexus car/RX and have been loyal customers of Park Place for the past seven years. Why are we loyal? It is due to the First Class Service we get from the employees who work there. KC gave us no pressure and made the buying experience professional and "First Class" all the way. His follow-up and follow thru was done with compassion, knowledge and leadership, always going the extra mile. Owning a Lexus is also about the experience in buying one...doing it "First Class!" More
Pleasant Exprenice My husband and I recently purchased a new car from Sean McClowry and were pleasantly surprised by the no pressure or hassle typical encountered by pus My husband and I recently purchased a new car from Sean McClowry and were pleasantly surprised by the no pressure or hassle typical encountered by pushy salespersons. Sean did an outstanding job in explaining and displaying the car and its options as well as Park Place's services. Although, I was unable to get the exact price requested, he sold me on the services which are very valuable in maintaining a car. I would definitely recommend Sean and Park Place to others. More
Car Buying at Park Place My car buying experience was very good. The salespeople were very easy to work with, even though I had two young kids along with me. We test drove and My car buying experience was very good. The salespeople were very easy to work with, even though I had two young kids along with me. We test drove and were able to find a car to meet our family's needs. Any and all issues were resolved in a timely and satisfactory manner. More
Impressed on every level My husband and I recently had to part with our gas-guzzlers and Don Mitchell and Park Place Lexus made it a smooth, seamless experience. Actually, ev My husband and I recently had to part with our gas-guzzlers and Don Mitchell and Park Place Lexus made it a smooth, seamless experience. Actually, every member of the team there really was so professional and enjoyable to work with. They listened to our needs and financial/investment desires and worked with us to get us just what we needed. We bought two vehicles and have enjoyed them every day since. We would not hesitate to recommend to our family and friends. Thank you Don and Park Place Lexus. More
Great experience! Adi Ali was a great salesperson, very patient and working with my daughter and I to purchase her a car. Everything was great, car was perfect, and se Adi Ali was a great salesperson, very patient and working with my daughter and I to purchase her a car. Everything was great, car was perfect, and service at the dealership during the buying experience was excellent! I recommend Adi and everyone at the dealership highly! More