
Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,267 reviews
"We have a new Family" Park Place Lexus has an awesome staff. Everyone we came in contact with we're so friendly and courteous, it was like being around family. They saw to Park Place Lexus has an awesome staff. Everyone we came in contact with we're so friendly and courteous, it was like being around family. They saw to it that I got the exact car I was looking for. We are so happy. Thanks to you all. More
TEN YEARS WITH SAME GREAT DEALERSHIP My wife and I have leased vehicles from Park Place Lexus in Plano for ten years and counting. We would not even consider another dealership based on My wife and I have leased vehicles from Park Place Lexus in Plano for ten years and counting. We would not even consider another dealership based on our experiences with dealerships. Robert Gabriel and the other leasing staff make the experience easy and enjoyable. The auto leasing and service experience has been wonderful and truly the leasing and service is provided by the dealership staff with a "smile". I would not recommend any other dealership if you are looking for a Lexus -- and, based on our enjoying Lexus for ten years --- who would want any other vehicle. More
Another stellar experience at Park Place. As stated above, my husband and I had another stellar experience at Park Place. Robert Gabriel is extremely professional and personable, and is a ple As stated above, my husband and I had another stellar experience at Park Place. Robert Gabriel is extremely professional and personable, and is a pleasure to work with. More
Very easy purchase! The way it should be!! I arrived right when the doors opened at 8:30am, looking for appraisal on my Infiniti G37. I knew exactly what I was looking for and Kenneth Adkins po I arrived right when the doors opened at 8:30am, looking for appraisal on my Infiniti G37. I knew exactly what I was looking for and Kenneth Adkins pointed me in the right direction with the cars on property that fit my needs. With in 2 hours, I chose the car I wanted.... accepted my trade, and was sitting in finance. 15 minutes later I was shown the features of the car, then I was on my way! This was the best car buying experience I have ever had!!! Thank you! I love My 2014 Lexus ES 350 (Matador Red) More
My first Lexus and definitely not my last Park Place and especially Brian made buying my car a very pleasurable experience. Brian was friendly, attentive, kind and not a typical "car salesman Park Place and especially Brian made buying my car a very pleasurable experience. Brian was friendly, attentive, kind and not a typical "car salesman." He knew his stuff and had the right balance of sales with service. He also was fun during the negotiation. He really went above and beyond and I will highly recommend him in the future. Compared to BMW across the street, Park Place blew them out of the water and made if very easy for me to buy a Lexus! Service department felt like white glove service. They truly make you feel special and valued. Oh, and I love my little convertible too! More
Great car buying experience!! This was the first time for my wife and I at Park Place Lexus; however, highly recommended from family member and friend. Viktor, our sales agent, pro This was the first time for my wife and I at Park Place Lexus; however, highly recommended from family member and friend. Viktor, our sales agent, provided great details about the vehicle, the overall deal and what I now call the "The Park Place Way" - a calm and friendly way of doing business at a car dealer. Viktor's excellence at customer service was seconded by Kendall, our finance manager. Kendall made my wife and I felt as though we were at home, and not at the usual stressful environment a car dealer finance manager office makes you feel. I definitely look forward to going to Park Place not only for car service and a new car in the future, but also as the Place to hang out with these new two friends (Viktor and Kendall) More
A DIFFICULT DECISION MADE EASY I did not plan to buy a vehicle when we stopped by your dealership. I wanted to look at a Lexus IS that was black with black interior. Sean (he met I did not plan to buy a vehicle when we stopped by your dealership. I wanted to look at a Lexus IS that was black with black interior. Sean (he met us as we came in) took us directly to one and as I suspected, it was just too small a car for us. Sean said, "Let me show you an ES. I think that may be more what you are looking for". I fell in love with it immediately. It was exactly what I wanted. I was a little nervous because I had not done any research on that type vehicle and did not know what to expect as far as book values. Sean pulled up all that information on his computer for us to view. His price was fair and he made our purchase so easy. He offered us refreshments and showed us around your beautiful dealership while we waited on paperwork. We had a wonderful experience and now we know where to purchase our next vehicle. And we will ask for Sean!! More
"My Favorite Place to buy a car" Kelli Hansen and everyone at Park Place Lexus Plano have made buying a car a great experience instead of a dreaded one. Friendly, quick and simple wi Kelli Hansen and everyone at Park Place Lexus Plano have made buying a car a great experience instead of a dreaded one. Friendly, quick and simple without any hassle at all. I have bought two used cars from them and each time they gone out of their way to make things perfect! Thanks Kelli, best salesperson ever! More
Best experience I've ever had in buying a car Thoroughly enjoyed the whole experience of buying a car from Park Place (I'm 70 and have bought a few cars in my lifetime). Usually I dread the exper Thoroughly enjoyed the whole experience of buying a car from Park Place (I'm 70 and have bought a few cars in my lifetime). Usually I dread the experience, but this time was quite different. Darren Wagoner answered every question, knew his product, and was very kind and professional. Enjoyed the tour of the building and seeing where the cars were worked on--I didn't even recognize it as the place where work was done on the cars--absolutely amazing! To top it all off, I love my new car! Thanks Darren and thanks, Park Place! More
2nd time buying a car here - great experience again! This is my second time buying a car from Park Place. The first time was from Kenny, this time was from Adam. We came back because of Kenny's great s This is my second time buying a car from Park Place. The first time was from Kenny, this time was from Adam. We came back because of Kenny's great service, and when he was out for an extended period of time, Adam was able to help us to the same level of satisfaction we experienced last time. This time around was a 2 car deal - I bought a used car and my wife leased a car. Adam ran around, helped us get the exact prices we were looking for, and really took care of us. Although we stayed later at the dealership than we and they expected, they were professional and helpful the entire time. I will be looking for another used car for a family member, and I will no doubt come to Park Place to make my purchase. More