
Park Place Lexus Plano
Plano, TX
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Fantastic Car Buying Experience! Without a doubt, my car buying experience with Scott Miller & PP Lexus was outstanding, and performed well beyond my expectations. I sometimes choose Without a doubt, my car buying experience with Scott Miller & PP Lexus was outstanding, and performed well beyond my expectations. I sometimes choose to have a root canal over buying a car, so needless to say I'm not fond of the car purchasing process. However, Scott was very attentive to my requests (price, model preference, trade-in), communicated well throughout the entire process and delivered a car and experience that Park Place should be proud of. Congratulations, and thanks very much! More
Great Experience I had a fantastic experience with my car buying at PP Lexus. I had my 10 year old daughter with me and she stated the place and people were awesome. I had a fantastic experience with my car buying at PP Lexus. I had my 10 year old daughter with me and she stated the place and people were awesome. Joel even gave her a box of cookies! Can't imagine buying from another dealership. More
Jason Huber is the best! We were surprised that Jason still remembers us after we postponed our purchase a couple years ago. Park Place has moved since then. No doubt they kee We were surprised that Jason still remembers us after we postponed our purchase a couple years ago. Park Place has moved since then. No doubt they keep their database updated. Jason patiently show us 2015 RX350 despite our indecisiveness in picking the color. We enrolled in a special program that streamlines the price negotiation process. He quickly came up with the invoice price, although we could not get any RX without dealer's add on nowadays. Kendal is very professional when comes to money and speedy paperwork. We could use some smiles from him that day. Nevertheless, we have been enjoying the RX. This is our second Lexus after we drove ES300 nearly 200k miles. What a reliable luxury sedan! Great job Jason and excellent dealership at Park Place! More
Outstanding dealership I had some reservation when my best friend bought three suv same day from Park Place in 2014. I gave it a try two weeks ago and I got the best auto p I had some reservation when my best friend bought three suv same day from Park Place in 2014. I gave it a try two weeks ago and I got the best auto purchase experience that never had before. It's only taking less than one hour of E-mails and Text Messages and I got the car I want and a fair price even without negotiation. The whole delivery process was streamline and flawless. Like the altitude of the people I met here(polite and knowledgeable). Stephen was great, helpful and made the whole process easy for me. It's worth the six hours one way drive from Kansas to pick up the car. More
Super pleased repeat customer! We have now purchased two cars from this dealership and had the pleasure of having Tony Acosta take care of us both times. He goes the extra mile to i We have now purchased two cars from this dealership and had the pleasure of having Tony Acosta take care of us both times. He goes the extra mile to insure a great car, superb service and is a pleasure to work with. A true gentleman and an outstanding representative of Park Place. Needless to say we will be back when need another vehicle!! Jim and Kathy Welchly More
Purchase Experience at Park Place Lexus Purchasing a car is not on the top of my list for fun things to do. I own a car for the life of the car, so it had been a few years since I had exper Purchasing a car is not on the top of my list for fun things to do. I own a car for the life of the car, so it had been a few years since I had experienced the process. Brian Safianow was the perfect person to sell me a car! He was very knowledgeable, patient and friendly during the whole process. I never felt like I was being taken advantage of, as in the past. Everyone I have delt with at the dealership has been very professional and gown the extra distance to make the process a wonderful experience! More
Outstanding Service I purchased a Lexus a month ago and could not have had a better experience working with Kelli Hansen. The entire process was extremely professional an I purchased a Lexus a month ago and could not have had a better experience working with Kelli Hansen. The entire process was extremely professional and I felt at ease the entire time. Park Place worked with me to ensure I was getting the car I wanted at the best price. The customer service was impeccable. They went above and beyond to guarantee that I was happy with my purchase and continue to answer any questions I have in a timely and understanding manner. I am beyond satisfied with my purchase and the experience that Kelli and Park Place Lexus Plano provided me. More
Return Customer We leased our first Lexus, an ES350, from Brian Safianow 3 years ago. We live in Oklahoma, but he had helped us find the car that we were looking for We leased our first Lexus, an ES350, from Brian Safianow 3 years ago. We live in Oklahoma, but he had helped us find the car that we were looking for at an excellent price. So, when the lease came up, we contacted Brian again and he helped us find our new E300h. He listened to our wants and needs and helped us find the exact vehicle that we wanted as quickly as possible. Because we drive a distance to get there, he has had the vehicle ready and waiting upon our arrival and has helped us get through the lease process in a timely fashion after being certain that we are happy with our new cars. He also showed us how to set up and use the Bluetooth, radio, navigation, etc prior to our leaving as well. We have been so happy with our experience with Brian's, that we have sent other Oklahomans to him for their new car and they are happy with their experience as well. More
Wonderful experience!! I bought a Lexus car a month ago, everything was perfect and favorable. The car is great, no accident or something, and the service was really profess I bought a Lexus car a month ago, everything was perfect and favorable. The car is great, no accident or something, and the service was really professional, if I want to change a car, I would like to go back there!! More
Excellent service from the manager We normally do not do reviews and certainly do not want to type something that seems like a canned text message. But we felt that it was important to We normally do not do reviews and certainly do not want to type something that seems like a canned text message. But we felt that it was important to say something about the excellent service received from the manager Patrick Jaccar. He provided personal service to make sure all our questions were answered and that we were happy with our purchase. He also ensured we knew what our options were for the different models and did not rush us. However, our time was still spent efficiently. We purchased a 2014 ES300h. This experience was much better than our first purchase, and it was due to Patrick. We were disappointed that salesman, for the first car we purchased originally, made a disappointing comment about the car we chose. We assumed this was due to the fact we did not go through him for the second purchase and that is addressed in a seperate survey so that it does not detract from the individuals that gave us excellent service. Brian Martin in service definitely also deserves recognition. He is a very loyal and dedicated employee, always with a smile on his face and an easy going personality. Brian always has time when there is a question and makes sure we are completely satisfied. He always goes above and beyond to make sure the car is perfect. He makes it actually a pleasure to go through the service area. More