Park Place Lexus Plano

The Best experience with a new Lease My lease was not due to expire until the end of the year. Brian took the time to keep looking at incentives to try and get me out of my lease early a My lease was not due to expire until the end of the year. Brian took the time to keep looking at incentives to try and get me out of my lease early and into a new one. He took the time to sit and go over all the options and was very informative in the process. He took the time to show us different color options and we finally found the right one. Not only did Brian make the experience painless, he continually kept us informed of the process of the car arriving when promised. He had everything so organized and put together that the experience was better than shoe shopping. I would highly recommend looking for a car through Brian Safianow!. More

A very enjoyable car purchase We have been long time service customers at Park Place Lexus Plano, but this was our first car purchase from the dealership. From the minute we met J We have been long time service customers at Park Place Lexus Plano, but this was our first car purchase from the dealership. From the minute we met Jerry in the used car lot until we drove off in our new car, we couldn't have asked for a better car buying experience than what Jerry delivered. He was the perfect combination of helpful, respectful, friendly, and courteous. Even though we didn't come to terms after our initial visit with Jerry, he continued to work on our behalf. Two days later he called to let us know our offer was accepted, and we were thrilled to purchase the car from him. Jerry embodies what we look for in a salesperson (trustworthy and honest), and we will continue working with him on any car buying needs in the future. More

Awesome car buying experience at Park Place Lexus with Herb! I have purchased 2012 Acura MDX at Park Place Lexus Plano on March 25th 2015. I am very glad to have worked with Herb Simonsen in Pre-owned Car Sales. I have purchased 2012 Acura MDX at Park Place Lexus Plano on March 25th 2015. I am very glad to have worked with Herb Simonsen in Pre-owned Car Sales. It was an enjoyable experience from the moment I first met Herb in the Park Place Lexus to when he finally walked-thru all the features of the car and handed over the vehicle keys. It took about 3 hours from start to finish with a trade-in. Herb was very relaxed, quite attentive and always had positive response to my requests for a better deal. I am happy with the discount that he got me for a car which is on the lot for only little over a week and also for the best possible trade-in value. No typical car sales tactics or pressure! It was a refreshing welcome change in car buying experience for the first time. It was a great pleasure doing business with Herb and Park Place Lexus a great place where excellence in customer experience is the driving force. I'd highly recommend Herb and Park Place Lexus for my friends. More

LOVE LOVE LOVE MY CAR!! This is the 3rd Lexus I have owned and each one has gotten better! I recently purchased the IS350C. I had the pleasure of working with Brian Safiano This is the 3rd Lexus I have owned and each one has gotten better! I recently purchased the IS350C. I had the pleasure of working with Brian Safianow. He was very attentive - literally spent the entire afternoon test driving new and pre-owned vehicles that fit my criteria. And what I really appreciated was that he was concerned about what was in my best interest.....and literally encouraged me toward a less expensive option because it was a better deal and made more sense for me. Then he gave me his cell number and told me if I had questions to call him or text him and we actually finalized some of the details on SUNDAY via phone. He definitely went the extra mile and made me feel important and valued. I would most definitely work with him on my next purchase! Thank you Brian - as I told you after it was said and done, as a single female, a car purchase can be a stressful process and you made it so easy. You rock! More

Love my car! I am very pleased with my recent lease of a 2015 RX350 from Park Place Lexus. From the start, Anish was incredibly helpful answering a few basic qu I am very pleased with my recent lease of a 2015 RX350 from Park Place Lexus. From the start, Anish was incredibly helpful answering a few basic questions I had about the RX and leasing in general. He gave me his best price with no-nonsense. I really appreciated that as other places I've gone to in the area it felt like a game between the sales rep, me & their manager. I got a great deal from my trade as well. Car was beautiful! Anish did a great job in explaining all of the functionality of the vehicle and how everything worked. Anish also worked extremely well with the finance department and Kendall to provide me with exactly what I was looking for. Had no reservations or concerns in signing the final deal. After my experience at Park Place Lexus this week, I am wondering why I have not considered Lexus earlier! I am looking forward to continuing my great experience through the service of my vehicle. More

Great Customer Service I had a great experience and will definitely buy from Mike McAllister AGAIN! He got me a great price and took time to explain all the fearures of my n I had a great experience and will definitely buy from Mike McAllister AGAIN! He got me a great price and took time to explain all the fearures of my new RX350. I had a less than positive experience with another associate and mike was able to exceed my expectations with regards to helping me select my vehicle! Oh and did I mention at a Phenominal PRICE! If you want a great deal without the hassle and fumblings of the traditional salesman.....then give Mike a call. Kyle Peterson also helped me and was very concerned about making certain I had a Positive experience. Thanks Mike & Kyle you are both true professionals and are looking out for the Customer. More