Park Place Lexus Plano

Grand Service Sales agent Adi Ali rendered excellent customer service to me and my family when given the task of selling us three cars on the same day with two trad Sales agent Adi Ali rendered excellent customer service to me and my family when given the task of selling us three cars on the same day with two trade-ins. His patience was long and his face wore a smile during the entire process, which lasted the whole day. He never displayed frustration and I thank him for making the process a really grand experience. He even found snacks for us. Aleatha and Jacob More

A Really Great Car Buying Experience I called the dealership checking on a car and was connected to Kelli Hanson. From start to finish Kelli Hanson was the consummate professional. Kell I called the dealership checking on a car and was connected to Kelli Hanson. From start to finish Kelli Hanson was the consummate professional. Kelli is patient, soft spoken and just professional all around. None of the back and forth BS you get at lower class dealerships - just straight up with the numbers and facts about making the deal happen - ZERO Pressure...!!! She did a great job and I feel comfortable in recommending her to my family, friends and business clients. Kelli also followed up after the sale - which was a nice touch. I highly recommend anyone reading this review to - ask for Kelli when inquiring about buying a car. W. Charles More

Fantastic experience! Don Mitchell was wonderful to work with at our first meeting and through the purchase process. He stayed late with us and then facilitated our trade-i Don Mitchell was wonderful to work with at our first meeting and through the purchase process. He stayed late with us and then facilitated our trade-in and purchase to get us out the door in 2.5 hours from our arrival. We truly feel that we have on ongoing partnership. I have never had an auto dealer call afterwards to check on how we are doing but Don continues to be invested in making sure we are well taken care of. My technology associate, Sarah, has also been very kind and attentive. Thank you! We truly enjoyed our experience! More

Very Professional! I went to Park Place Lexus in Plano and found just what I was looking for. My salesman, Jerald Morris, was knowledgeable, helpful, and patient. He a I went to Park Place Lexus in Plano and found just what I was looking for. My salesman, Jerald Morris, was knowledgeable, helpful, and patient. He answered all of my questions and I purchased a vehicle the same day. What impressed me the most is that the after-purchase service is better than I have ever encountered. I have called Mr. Morris several times and he has always taken the time to speak with me and answer my questions. I recently had a service appointment and was met by Brandyn Atherton. He walked me through the entire process, start to finish. I would highly recommend this team of professionals. More

A First Class Experience First off, this is our first luxury car. My wife and I love the ES350 we bought from Park Place. Sales consultant Eric Lu was recommended to us fro First off, this is our first luxury car. My wife and I love the ES350 we bought from Park Place. Sales consultant Eric Lu was recommended to us from a friend. He was very pleasant and professional during all the phases of the purchase. I would recommend him to anyone. More

Awesome experience Sales associate was incredibly nice and patient with me. The managers and service staff were incredible. The car I purchased was the best deal around. Sales associate was incredibly nice and patient with me. The managers and service staff were incredible. The car I purchased was the best deal around. I highly recommend this dealership! More

Greg Ebenholtz - AWESOME Sales Consultant!! Our sales consultant Greg Ebenholtz was amazing!! It was truly the best experience we have had buying a car. He was very professional and knowledgea Our sales consultant Greg Ebenholtz was amazing!! It was truly the best experience we have had buying a car. He was very professional and knowledgeable about the SUV we were interested in and did not pressure us at all which is VERY important to us. We felt like we were dealing with a friend rather than a salesman. Since we bought the car , I have talked to Greg a couple of times and he is still as attentive and friendly as the day we bought it. His customer service definitely did not end with our purchase. Blaze in the financing department made our paper work quick and easy and was also a pleasure to deal with. Once we took delivery of the vehicle Bryan our technology consultant did a great job explaining the features of the SUV even for a technology challenged individual like myself. And to top it off, we LOVE our new vehicle. It was a great purchase made easy by the staff at Park Place Lexus. More

excellent follow up from Sales person Have you ever had a sales person follow up and you just wish you have not taken that call. well that was me until I worked with Jason. What a respectf Have you ever had a sales person follow up and you just wish you have not taken that call. well that was me until I worked with Jason. What a respectful and great person to deal with. this was hands down the best experience I've ever had. GO JASON! More

Out Standing Customer Service We were in search of a Luxury Car . We visited all Brands of Luxury Cars in Plano . But when we came to Park Place it was a totally different Experi We were in search of a Luxury Car . We visited all Brands of Luxury Cars in Plano . But when we came to Park Place it was a totally different Experience . We were made to feel at home . We were greeted by the Sales Consultant Joe Quenet outside the building when he saw us looking at the cars parked outside . He led us inside the building and we were greeted by Receptionist. From then on it was smiling faces all around . Joe did an excellent Job in showing us all the models and its features . He was very knowledgeable . He was with us when we test drove and explained all functionalities . Finally we decided to go for LEXUS 350 .Joe did an Excellent Job in making me feel comfortable and he answered all my queries with patience . He also explained many features of the wonderful vehicle . Even after buying the car he constantly is following up. The Process was very smooth and I would say Value for money was Great . Thank You Joe and God bless you and family for many more years of service with Park Place . More