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Park Place Lexus Plano
Plano, TX
3,238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,238 reviews
November 11, 2014
Good bye BMW, hello Lexus. I always hold off writing any review until at least 2 weeks, this way I have time get past the new purchase euphoria and actually address the product I always hold off writing any review until at least 2 weeks, this way I have time get past the new purchase euphoria and actually address the product and customer service. In my case both were outstanding. Don Mitchell has contacted my wife and myself several times to follow up and offer his assistance if needed. Don was a pleasure to do business with and is a major asset to the Park Place experience that should be recognized. You have successfully stolen a loyal BMW customer. Great job Don. More
by Perrya1
Employees Worked With
Don Mitchell
November 10, 2014
Tremayne is tremendous!!! My first time going into the dealership I was not expecting to purchase a car but my sales counsultant Tremayne was exceptional. He went to great meas My first time going into the dealership I was not expecting to purchase a car but my sales counsultant Tremayne was exceptional. He went to great measures to help me out and get the results I was looking for. He was very detailed and took his time in explaining everything about my vehicle. Three months later I returned and traded my vehicle in for the sport model! Again Tremayne went above and beyond to help me out! This was my very first experience purchasing a new car and he made it The ultimate experience!! Also my fianance manager Nicole was amazing as well. She was very personable and sincere she made it all more relaxing purchasing my first vehicle. I recommend these two to anyone wanting to purchase a new vehicle. I will definitely be referring my friends and family. More
by Mary Nguyen
Employees Worked With
Tremayne Standberry
November 06, 2014
Will never buy a car anywhere else! A big thank you to park place and their entire professional team. Kevin was so helpful and made our car purchase so easy! I highly recommend him! Nick A big thank you to park place and their entire professional team. Kevin was so helpful and made our car purchase so easy! I highly recommend him! Nick took care of the financing and it was super fast and painless. We will never go anywhere else to buy a car again! More
by mckarin69
Employees Worked With
Kendall Richards, Kevin Teller, Nick Kowalsky
November 03, 2014
Park Place held up to their promise to take care of me Throughout buying a used Audi A4 Tom Peacock promised that Park Place Lexus would take care of me even after purchasing a used vehicle without a warra Throughout buying a used Audi A4 Tom Peacock promised that Park Place Lexus would take care of me even after purchasing a used vehicle without a warranty. I never thought I would need it, but 4 weeks later I had already had to put 5 quarts of oil into the Audi. I was looking at buying a new engine in less than a month after buying it. I called Tom not expecting much, but to my surprise he said to bring it back to the dealership. I found a great Ford Edge with less miles for the same price and we worked out a new deal. I firmly believe that no other dealership would have stood up to their promise, but I'm very glad that I went to Park Place Lexus. More
by jefflewis1
October 29, 2014
used car experience Bought a used acura, drove home with some issues. Dealer is reaching out to take care of the problems. If all works out. Im one happy customer. Bought a used acura, drove home with some issues. Dealer is reaching out to take care of the problems. If all works out. Im one happy customer. More
by Chuong Pham
Employees Worked With
Tony Acosta
October 23, 2014
Great Car Buying Experience This is our 3rd Lexus to purchase from Park Place Lexus Plano. We worked with Sean McClowry and are extremely pleased with our purchasing process. S This is our 3rd Lexus to purchase from Park Place Lexus Plano. We worked with Sean McClowry and are extremely pleased with our purchasing process. Sean and Park Place made the negotiation process very easy. Sean was great to work with and has since followed up to make sure we are completely satisfied with our purchase. We will continue to be loyal Park Place customers and would recommend them to anyone looking to purchase a car. More
by harrott
Employees Worked With
Sean McClowry
October 22, 2014
Excellent Service We worked with Zane Sommer and were extremely pleased with the service we got. He was very friendly, helpful, and gave us all the information we wante We worked with Zane Sommer and were extremely pleased with the service we got. He was very friendly, helpful, and gave us all the information we wanted to know. He paid attention to detail and went above and beyond to fit our needs. We highly recommend Zane to anyone looking to buy a Lexus... service was definitely 5/5. More
by qchen62
Employees Worked With
Zane Sommer
October 20, 2014
Great Servie Stephen Wedderburn was the sales associates that I got in contact with to purchase my wife a new Lexus. Stephen was excellent to work with and handl Stephen Wedderburn was the sales associates that I got in contact with to purchase my wife a new Lexus. Stephen was excellent to work with and handled all of my questions and the entire purchase to my satisfaction. Since that time my old Lexus started to give me problems and I contacted Stephen about selling me a used car. He not only found me a car but managed to tell me pricing and everything about it before I even met with him. I have also been having Lexus service my vehicles since 2002 and have not had any negative experiences with them. More
by Shanacohen
Employees Worked With
Stephen Wedderburn
October 20, 2014
Excellent I am very happy with the service I got at this place. Greg is very knowledgable, friendly and very helpful. My husband and I bought 2 new Lexus from h I am very happy with the service I got at this place. Greg is very knowledgable, friendly and very helpful. My husband and I bought 2 new Lexus from him. More
by Thynganrom
Employees Worked With
Greg Ebenholtz
October 20, 2014
Great Car Buying Experience Ty Estes is who we worked with when deciding on leasing a car for the first time. He went above and beyond to make sure we were completely satisfied w Ty Estes is who we worked with when deciding on leasing a car for the first time. He went above and beyond to make sure we were completely satisfied with our decision and answered any questions we had in a sufficient and timely manner along the way. Overall, we would recommend Park Place Plano and Ty Estes to anyone who is looking to buy or lease a Lexus. More
by SarahSchurman
