Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Park Place Lexus Plano
Plano, TX
3,269 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,269 reviews
June 08, 2015
Park Place Lexus Plano and Jimmy Bryan are the perfect team! This is my 2nd RX350 from Park Place and I couldn't be happier. Jimmy Bryan walked me through all the technology components on the first one and his This is my 2nd RX350 from Park Place and I couldn't be happier. Jimmy Bryan walked me through all the technology components on the first one and his knowledge, openness and honesty were the major reason I originally bought from Park Place. When it was time to trade for a new car, of course I went back to Jimmy. This time I gave him the specifics I wanted on the new car and turned the search over to him. Why spend time going from dealership to dealership and searching all over the web when Jimmy has such a huge inventory to research? When the perfect car came in, he called me and had it ready for pick up in about 3 hours. The best part is that he handled everything. No going back and forth between the salesman and the manager for the price and then being turned over to the finance department who then tries to sell you a lot of add on items. Everything is done at his desk and with the same person who knows what you always get, what you originally asked for and who you ultimately trust the most. From the moment I called to start my search, I knew Jimmy had MY best interest at heart and was looking out for ME! What more can you ask of a salesman? Kudos to Park Place for having the best salesman I've every had the pleasure of dealing with. Donna Day More
by Starcoons
Employees Worked With
Jimmy Bryan
June 07, 2015
Good Buying Experience Zane help us decided to purchase our second new RX 350. He is patient, a good listener and understand our needs. He is very knowledgeable and take t Zane help us decided to purchase our second new RX 350. He is patient, a good listener and understand our needs. He is very knowledgeable and take the time to explain all the functions of the car and offers his cell phone # in case we need any assistance. Thank you Zane More
by good experience
Employees Worked With
Zane Sommer
June 06, 2015
Starting Over on my own! I have had my new/ used car for four months. I never dreamed three years ago that after losing my husband to cancer that I still would be afraid of m I have had my new/ used car for four months. I never dreamed three years ago that after losing my husband to cancer that I still would be afraid of making a decision. I had to aaccept the fact I can do this on my own. As a woman the thought of buying a car had always been a little intimidating. When I chose to walk into the Parkplace Lexus in Plano iits because I already knew I was going to love the inventory choices. What I didn't expect was the gracious and respectful way I was treated. My salesman David Parks was young and eager to help me narrow the choices that I knew would fit my budget and still be everything I wanted in my next car. I purchased the CT 200h and I love it. I am so happy and know this dealership and David Parks will be there if I have questions or when I am ready for my next Lexus purchase. Thank You!! ReDonna More
by Sabelle 76
Employees Worked With
David Parks
June 06, 2015
Way ABOVE I have HIGH expectations every time I walk into a Lexus dealership and this visit exceeded my expectations from the time I walked in the door til I cl I have HIGH expectations every time I walk into a Lexus dealership and this visit exceeded my expectations from the time I walked in the door til I closed the door on my new Lexus and drove away??. I went with the intentions of purchasing my third Lexus and that's just what happened THANKS to David Parks. David made us feel that we were the only people in the dealership....friendly, professional, knowledge and to TOP that off, he was up front and honest. I will definitely continue to purchase Lexus vehicles at Park Place and will be looking and hoping that David is there to help me!!! David is definitely an asset to your dealership and I have no doubt will be a huge contributer to the dealerships success! Thanks again David for a GREAT experience and I ??my new Lexus!!!! More
by Ladonna123
Employees Worked With
David Parks
June 05, 2015
Fast and efficient! I walked into the dealership and was immediately paired with a sales representative. David Parks was quick and knowledgeable and not to mention fun t I walked into the dealership and was immediately paired with a sales representative. David Parks was quick and knowledgeable and not to mention fun to deal with. He has an upbeat manner while still hitting all the important things about Park Place and Lexus. This was my 3rd Lexus purchase and I was extremely pleased with the service that David provided. David knew the product and it made everything happen fast and efficiently. Go see David Parks! More
by cindyrella
Employees Worked With
David Parks
June 05, 2015
Made buying a new car a pleasant experience David was professional and listened as I discussed what I wanted in my new car. He is a likable and friendly and his customer service was top tier. David was professional and listened as I discussed what I wanted in my new car. He is a likable and friendly and his customer service was top tier. Thank you for a pleasant experience. More
by Mhou
Employees Worked With
David Parks
June 05, 2015
Outstanding Sales Experience I met David Parks walking into the dealership. From his first greeting through the entire sales experience, David was extremely professional, very kno I met David Parks walking into the dealership. From his first greeting through the entire sales experience, David was extremely professional, very knowledgable about Lexus products and listened to what I wanted in a car. I never once felt pressured but truly enjoyed getting to know him during my buying experience. He is an outstanding salesman and embodies the quality service you expect from a premier Lexus dealership. More
by Tim
Employees Worked With
David Parks
June 04, 2015
Professional and Amazing Daniel was an absolute delight to deal with from start to finish. To start I brought my IS in for maintenance and ended looking into an RX. There was Daniel was an absolute delight to deal with from start to finish. To start I brought my IS in for maintenance and ended looking into an RX. There was no pressure on anything, it was simply a great conversation about what I was looking for in my car and reasons why I was wanting/needing an SUV. But not only that Daniel works with you on a personal level to make sure he understands exactly what your expecting your car to look like... we got everything worked out and had to have mine shipped over from another dealership to be tinted and rim's etc. When I got the call and my car was ready It was absolutely stunning and exactly what I was envisioning when I went in for pick up. He made it such a great a experience I would for sure be back in a heart beat when it is time for another... but seeing as about a month after my partner decided to get a new IS after our experience with the RX. So that should for sure make you know that you are making the right decision when going with Daniel on your next car. More
by J&T
Employees Worked With
Daniel Moore
June 04, 2015
David Parks made it easy - and QUICK ! I hate shopping for new cars. hate it. David helped guide us through and make the paperwork quick and easy. More importantly, he helped focus my wife I hate shopping for new cars. hate it. David helped guide us through and make the paperwork quick and easy. More importantly, he helped focus my wife on what i wanted us to focus on - what we needed (a big vehicle) , instead of all the different possible models with trendy looks. He got us into the car at a price i was happy with, in about an hour. Easy, efficient, and to the point. I would be back. More
by arken
Employees Worked With
David Parks
June 04, 2015
Thank you David Parks! We went to look for one car, but David made the process so nice that we ended up with two! David knows his products inside and out. He made our expe We went to look for one car, but David made the process so nice that we ended up with two! David knows his products inside and out. He made our experience buying the cars a positive one, and he definitely earned our respect, and our future business. Thank you David! More
by FriMDck
Employees Worked With
David Parks
