
Park Place Lexus Plano
Plano, TX
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Couldn't be happier! Jerry and the team at Park Place have earned a customer for life! This was my first car purchase, however not my first attempt to buy a car. Unlike ot Jerry and the team at Park Place have earned a customer for life! This was my first car purchase, however not my first attempt to buy a car. Unlike other dealerships in the area, Jerry was respectful of my time and very patient with me throughout the entire process. Jerry and the team worked very hard to get me the exact car that I wanted at the most reasonable price with a low interest rate. I could not be more thankful and appreciative to Jerry for all of his efforts. I would refer him to anyone looking to buy a car. More
Satisfied Customer Just bought my second car from Mark at Park Place Lexus of Plano. That is saying a lot since I keep my cars for 6-10 years. To me, the fact Mark has Just bought my second car from Mark at Park Place Lexus of Plano. That is saying a lot since I keep my cars for 6-10 years. To me, the fact Mark has stayed with the same dealership that long says a lot. Sales is by nature, very transient. Sales folks in all industries bounce around quite a bit. Mark sold me a Lexus ES350 in 2007 and just sold me a Lexus ES300 Hybrid Saturday (August 2015). He kept in touch over the years and when I finally was ready, he made me a good deal. Love the fact he has succeeded with Park Place this long and has been as loyal to Lexus as an employee as I have as a customer. By the way, the fact his product lasts 8 years tells you something else! I fully recommend Mark as a great person to deal with. More
Adam & Park Place is the best! I was looking to purchase a Lexus IS250 and went to Adam based on a friend's referral after my friend's positive experience with Park Place and Adam. I was looking to purchase a Lexus IS250 and went to Adam based on a friend's referral after my friend's positive experience with Park Place and Adam. My experience was no different. Adam was friendly, knowledgeable, and patient with all my questions. He made sure I was getting exactly what I wanted. The car I selected wasn't yet made and took about a month for it to get assembled and delivered to Park Place. Adam kept me up to date on the status and was equally excited as I was for my car to arrive. He responded to all my questions very promptly and never kept me waiting! I'm so excited to have my car (she's so beautiful!), and part of that excitement comes from having this relationship with Adam and Park Place. I look forward to the continued relationship with them as I enjoy and take care of my car. They really make me feel like they care about me and my satisfaction. :) I won't hesitate to recommend Park Place to any of my friends. More
Great place! I always trusted getting my old Lexus serviced here. Gabriel made the purchase of my new one a breeze. Always a pleasure to go to Park Place Lexus. I always trusted getting my old Lexus serviced here. Gabriel made the purchase of my new one a breeze. Always a pleasure to go to Park Place Lexus. More
Excellent customer service! Park Place made my car purchase really easy. The customer service was great and everybody was well mannered. I would definitely recommend this dealers Park Place made my car purchase really easy. The customer service was great and everybody was well mannered. I would definitely recommend this dealership if you want a great car buying experience. More
Exceptional!! This was the best new car purchase experience I've ever had! They were extremely professional and worked very hard to get me exactly what I wanted. Ex This was the best new car purchase experience I've ever had! They were extremely professional and worked very hard to get me exactly what I wanted. Extremely fair with my trade-in. I will be a customer for LIFE! More
Stress Free Car Buying This is my seond car at Park Place. It's a very stress free enviorment and they take care of you. No pressure selling just look at your needs and reco This is my seond car at Park Place. It's a very stress free enviorment and they take care of you. No pressure selling just look at your needs and recommend what do they think, I will definitely be back. Right now my wife wants to enjoy the new RX. More
Leased a Lexus NX The entire experience was wonderful. Never decided on a car this quick. Gabriel was awesome and did not pressure us at all unlike other salesmen we ha The entire experience was wonderful. Never decided on a car this quick. Gabriel was awesome and did not pressure us at all unlike other salesmen we have come across before. His overall knowledge about the car was great. We are extremely satisfied with the car and the customer service offered by both Park Place and Gabriel in particular !!! More
Good Sirvice I recommend the Park Place LEXUS Plano. I purchased first LEXUS 2004. I enjoy very much and We Idecide this time buy again. Good locaiton/Friendly/Kin I recommend the Park Place LEXUS Plano. I purchased first LEXUS 2004. I enjoy very much and We Idecide this time buy again. Good locaiton/Friendly/Kindness/Clean. More
non existent help from service advisor joaquin alonso defective navigation upgrade. service advisor joaquin alonso contacted by phone with message left x4 and had NO response at all. had to use email to b defective navigation upgrade. service advisor joaquin alonso contacted by phone with message left x4 and had NO response at all. had to use email to bring problem to dealer attention. Dealship not interested in providing any help. told me to take up issue with Lexus corporation. UPDATE: 7/31/2015 spoke with rod moreno who was very apologetic about the above incident. he assured me this was not the way park place lexus deals with customer problems. we basically resolved the issue and i would now feel comfortable going back to dealership. mr. moreno stated that i could call him directly for any problems and gave me the name of his top service advisor. i'm now satisfied with resolution. More