Park Place Lexus Plano | Page 189

Brian Safianow In all of my years of buying vehicles the best experience that my wife and I have ever had is buying a Lexus from Brian....and we have purchased qu In all of my years of buying vehicles the best experience that my wife and I have ever had is buying a Lexus from Brian....and we have purchased quite a few from him, His knowledge of the Lexus product is extensive, and his hospitality and service attitude is unsurpassed. He represents the very best of the best in his profession and represents the best of the Lexus experience. He always want you to be totally satisfied and to get the vehicle that exactly fits your needs. So if you want a world class experience from a true professional when you decide to purchase a Lexus we wholeheartly reccommend Brian. You will not be disappointed. More

I am astonished at how I am being treated as a customer I got a 2015 is 250 a few months back everything was fine and dandy as I was in the buying process and I loved my car however the transmission started I got a 2015 is 250 a few months back everything was fine and dandy as I was in the buying process and I loved my car however the transmission started failing and needed to be replaced might I remind you the car only had 30 miles on it when I purchased the vehicle with that being said once I was told it already needed a new transmission all they offered was to replace it under warranty. I don't know about you but me purchasing a brand new vehicle I don't want a new vehicle that has already needed a new transmission. I cant believe this is how LEXUS does business I feel completely disgusted as a customer with Lexus and I have been thrown from manager to manager with no resolution Lexus corporate will not even participate in this terrible situation I used to love Lexus I even traded in a Lexus and now its a nightmare. More

Excellent Purchasing our new Lexus was truly a great experience. At no time was Gabriel the typical pushy salesman. He worked with us as we decided what vehic Purchasing our new Lexus was truly a great experience. At no time was Gabriel the typical pushy salesman. He worked with us as we decided what vehicle fit our needs which didn't happen in 1 or 2 visits. Outstanding. More

amazing Purchasing a new car can always be a challenge but not for me. I arrived at Park Place Lexus a few weeks ago, what a smooth wonderful experien Purchasing a new car can always be a challenge but not for me. I arrived at Park Place Lexus a few weeks ago, what a smooth wonderful experience thanks to Zane. I now own an amazing vehicle. Thank you More

First Lexus Thank you for making our first purchase and lease with Park Place pleasant and effortless. We appreciate your assistance in making this decision for Thank you for making our first purchase and lease with Park Place pleasant and effortless. We appreciate your assistance in making this decision for a new car. More

Park Place Lexus Plano - Don Mitchell - Great experience After several months of searching for a new vehicle, I was referred to Don Mitchell with Park Place Lexus Plano. He listened to what I was looking fo After several months of searching for a new vehicle, I was referred to Don Mitchell with Park Place Lexus Plano. He listened to what I was looking for in a car and more importantly, where I wanted to the monthly payment to be and made it happen. After months of discussions with five or six other local DFW car dealerships, I was weary of the entire process. My experience with Park Place Lexus Plano resulted in me being extremely pleased with the level of service I received and with the car I am now driving. More

Excellent service - New RC-F and NX-FSport Purchase I leased a 2015 RC-F and purchased a 2015 NX-200t FSport from this dealership on the same day. Adam Remington was the sales consultant I interfaced wi I leased a 2015 RC-F and purchased a 2015 NX-200t FSport from this dealership on the same day. Adam Remington was the sales consultant I interfaced with and was probably one of the top sales consultants I have come across when it comes to automotive dealerships. He was very friendly, honest, and made the process very smooth and respected the product and features I was interested in to make me satisfied, where many other sales consultants in the past have tried pushing their own idea of what I should purchase. I am a young Lexus owner and I often have a problem with sales agents taking me seriously and underestimating my credit and income. Another Lexus dealer in the same area has lost me as a customer due to this. Adam took me seriously and did everything within his power to make me a happy and satisfied customer. I would 100% recommend both Adam Remington and the dealership to others interested in purchasing/servicing a Lexus vehicle. More

Billy at Park Place Lexus Plano is great to buy from Billy Clark at Park Place showed us the features of the car in which we were interested. No pressure. He found speedy answers to any question he did Billy Clark at Park Place showed us the features of the car in which we were interested. No pressure. He found speedy answers to any question he did not know the immediate answer to. Really refreshing is that Billy also handled our financing and did not "hand us off" for the transaction portion as is usually the case, and he let us know that this is a Park Place standard. Billy worked with us to secure a deal beneficial for both U.S. and the dealership. We'd buy another car from Billy. More

Awesome Dealership Greg Ebenholtz was an excellent sales man - no pressure. He explained everything in detail and was very helpful with our questions. We would definit Greg Ebenholtz was an excellent sales man - no pressure. He explained everything in detail and was very helpful with our questions. We would definitely return to Greg at Park Place Lexus to purchase another car. Park Place is a class act! More

Returning customer - Michael Ruscoe is excellent I returned to Lexus to upgrade my previous 2013 IS250 to a 2015 IS350 F sport. Michael Ruscoe reached out to me and was extremely informative and flex I returned to Lexus to upgrade my previous 2013 IS250 to a 2015 IS350 F sport. Michael Ruscoe reached out to me and was extremely informative and flexible. He did not pressure me like most salesman do and made me feel very welcome and valued. He negotiated a fantastic deal for me and the continued high level of customer service will ensure that I take my business to Lexus for the foreseeable future. Great guy, great team, great car!! Highly recommend!!!!!! More