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Park Place Lexus Plano

Plano, TX

4.8
3,316 Reviews

6785 Dallas Pkwy

Plano, TX

75024

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Showing 3,316 reviews

January 05, 2016

Great professional and friendly experience ! What a pleasant experience ! Gabriel was not only friendly and knowledgeable but also payed great attention to what we said and helped us to make t More

by Lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Delgado
December 30, 2015

Friendly Customer Service Zane was great to work with! He listened to what I was looking for and spent the time to find it for me. He made the purchasing process as easy as pos More

by LTrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane Sommer
December 29, 2015

Deceptive & gimmick sales advertising I received a flyer in the mail from Park place Lexus Plano to trade my car towards a Lexus and the flyer indicated we will offer 110%+ plus Generous More

by Alinplano
Price
Recommend Dealer
No
Employees Worked With
Mike McAllister, Zane Sommer
Jan 05, 2016 -

Park Place Lexus Plano responded

Hello, We are sorry to hear that you were unsatisfied with the offer that Zane Somner quoted you via phone. You did not bring your vehicle into the dealership, so we had no opportunity to appraise your trade. Zane did his best to offer you a variety of payment terms when he spoke with you, but you declined. If there is anything further we can do to assist you, please let us know.

December 28, 2015

great services It was enjoyable services. All sales are very considerate. The facility is clean and roomy; all people at dealership are friendly. Overall, it was g More

by SueG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Delgado
December 24, 2015

A salesman with a smile Zane knows why he leaves his home for work, and that is, to make buying a car at the dealership an enjoyable adventure. This was our experience. Even More

by PJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane Sommer
December 23, 2015

Pleasant surprise This was my first purchase of a Lexus and the entire experience was a pleasant surprise. None of your typical purchase hassles.The sales person who as More

by Ron W
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mitchell
December 22, 2015

Great dealership - Great Sales Person Went by to buy a used car for my son. Did not find exactly what I wanted, but was very impressed with the dealership and mainly the sales Person Herb. More

by Rodney - Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Simonsen
December 22, 2015

Lemons to Lemonade My original experience with Park Place Plano was really disappointing due to some issues with my vehicle and my salesperson. But Andrew Garcia's patie More

by Acjohnson402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Garcia
December 21, 2015

Excellent Service I continue to have a relationship with the people at Park Place Lexus because of their excellent customer service. From the moment I pull up, I am pro More

by Kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Spade always helps me in service., Don Mitchell
December 21, 2015

Great Experience All Around Gabriel was probably the best salesman that I have ever dealt with. He was very understanding and did everything he could to get me in a new car right More

by Ihab Abualneel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Delgado
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