
Park Place Lexus Plano
Plano, TX
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Experience highly knowledgable and professional I shopped around before I decided on a new RX 350. There are several other cars on the market but truthfully one of the main reasons I decided on a L I shopped around before I decided on a new RX 350. There are several other cars on the market but truthfully one of the main reasons I decided on a Lexus is due to Adam Remington's knowledge and experience. He has a wonderful sales tactic. He does not pressure a customer but knows exactly what a customer needs. I highly recommend Adam to anyone that is shopping for a new car. More
Concierge-level service This was the easiest car purchase yet. I was really glad to have to only deal with one person during the entire process. Don Mitchell handled the sale This was the easiest car purchase yet. I was really glad to have to only deal with one person during the entire process. Don Mitchell handled the sales, financing, as well as arranging with the service department to install the additional features I ordered with my RX350. I feel like I got a fair price and we completed the whole transaction in one afternoon--very efficient! I have been very happy with my purchase and have enjoyed the complimentary car washes for my new car while waiting inside Park Place's very comfortable lobby. More
Pleasant experience! Our experience with Gabriel Delgado at Park Place Lexus, Plano has been very pleasant and unlike any other high pressure car purchase situation. We f Our experience with Gabriel Delgado at Park Place Lexus, Plano has been very pleasant and unlike any other high pressure car purchase situation. We found Gabriel to be very amicable, knowledgeable and understood our needs from the get go. Even though we did not end up purchasing a Lexus this time, we know where to go the next time. More
Excellent Customer Service Herb was excellent, friendly and professional! He helped me find the car I was looking for. I had the best service at Park Place Lexus thanks to Herb Herb was excellent, friendly and professional! He helped me find the car I was looking for. I had the best service at Park Place Lexus thanks to Herb for going above and beyond! More
Smooth and helpful Herb was amiable, patient, and honest with us as we car shopped. He helped us find the right car and close the deal. It was a good experience. Herb was amiable, patient, and honest with us as we car shopped. He helped us find the right car and close the deal. It was a good experience. More
Great purchase experience I bought a new 2016 Lexus ES 300h. It's my first Lexus. The team at Plano park place Lexus couldn't have been more accommodating. The entire facility I bought a new 2016 Lexus ES 300h. It's my first Lexus. The team at Plano park place Lexus couldn't have been more accommodating. The entire facility is filled with genuinely friendly people, never seen a car dealership like it before. Greg Ebenholtz was my sales consultant. He is a great guy to work with, very knowledgable about all of the vehicle questions I had. He made the entire purchase experience very smooth, and I am pleased with the price of the vehicle. I make sure to recommend Greg to my friends and family as I'm showing everyone my new car. More
Beyond WOW EXPERIENCE!!! I have always hated getting a new car - not for the sake of having a NEW car -- but due to the dealings you have to go through just to get a good deal I have always hated getting a new car - not for the sake of having a NEW car -- but due to the dealings you have to go through just to get a good deal and walk away with a smile. I always felt like I was just another paycheck for the salesman - and the dealership. I had two friend at my job recommend I go to Brian and they both said I would be glad I did. WOW -- is all I can say. Brian took the time to get to know me and what I wanted! He did not pressure me at all and was very patient in finding out what I wanted. He did everything -- from getting the vehicle I wanted, the financing to walking me through the dealership to explain what I could expect. He even took the time to sit with me and go over everything the car had to offer. Even a month later - he is still there if I have any questions. From here on out -- Brian Safianow will be my go to guy for all my vehicle purchases!!! I can see now why my friends referred him and I will do the same!! HE IS THE BEST !!! Friendly - and over all a GREAT GUY!! Thanks Brian --- I LOVE MY 2016 LEXUS IS250t!!!!!!!! More
Excellent service from start to finish This is the second Lexus I have bought from Greg. The reason it is my second is because my first purchase was a great experience and this last experi This is the second Lexus I have bought from Greg. The reason it is my second is because my first purchase was a great experience and this last experience even exceeded the first. Greg is honest, hard working and very competent. I probably would never buy a car from anyone else. More
Help getting back on the road after an accident From the moment I arrived at your dealership Jerry Hinson seemed to take genuine interest in what my needs were. I totaled my car & needed to get a r From the moment I arrived at your dealership Jerry Hinson seemed to take genuine interest in what my needs were. I totaled my car & needed to get a replacement in my price range. Jerry took the time with me to explore my options & when it appeared cost would be an issue we continued to look for an alternative. I truly was surprised I was able to get into a LEXUS. Jerry really thought it would be the best alternative for my needs, especially with the benefit of the 100,000 mile warranty. When he came around the corner with that Cranberry Red RX 350 I knew that was what I needed. Because of my injuries I needed a soft ride but also needed Cargo room to support my Job & hobbies. I just didn't think I could afford it. It was higher mileage than I originally had wanted but it looked brand new. It had new tires & the warranty eased my mind about the longevity of the car. Jerry also sold me on the quality of the service I could expect from ParkPlace. Wow, the facility is beautiful & the service manager helpful. More
Thank You Gabriel Delgado! Gabriel, Just a quick note to let you know how appreciative my wife and I are to you in helping us select and finalize our RX350 over Thanksgiving. Gabriel, Just a quick note to let you know how appreciative my wife and I are to you in helping us select and finalize our RX350 over Thanksgiving. We were in Plano for the holiday from El Paso and with your help, we drove home to in our new car. It was a well deserving gift for my wife and she absolutely loves the car. We had no intention of buying the car, but you made it so easy that it happened and we are thrilled. We definitely will recommend to all our family and friends that it is well worth the trip to Plano to buy a new car from you! I also hope you are going to make a career at Park Place because you are my "go to guy"! Thanks again for such an easy experience......keep up the good work! Sam and Gayle Belford El Paso, Texas More