
Park Place Lexus Plano
Plano, TX
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Very helpful Usually salespersons try to up-sale you to a more expensive model. In my case Brian showed me how a less expensive model would better meet my requirem Usually salespersons try to up-sale you to a more expensive model. In my case Brian showed me how a less expensive model would better meet my requirements.. More
Don is Amazing! Don Mitchel was top notch and amazing to work with. We would recommend him to anyone we know going to buy a Lexus at PP. Don Mitchel was top notch and amazing to work with. We would recommend him to anyone we know going to buy a Lexus at PP. More
Great experience purchasing a car from Don Mitchell I recently purchased a Lexus GS350 from Don Mitchell at Park Place. My experience was fantastic. Don was easy to work with, knowledgeable, friendly I recently purchased a Lexus GS350 from Don Mitchell at Park Place. My experience was fantastic. Don was easy to work with, knowledgeable, friendly and helpful. I highly recommend Don!!! More
Home Delivery I had a bit problem to have my wife to drive us to Lexus so we can pick up the car. I knew Lexus always have the best service among all car vendors I had a bit problem to have my wife to drive us to Lexus so we can pick up the car. I knew Lexus always have the best service among all car vendors but I have never thought about Gabriel delivered the new car to my door and I was more than impressed. Gabriel also walked through every detail and function of the car and helped set up blue-tooth, home-link for the garage door opener. More
Excellent experience Don was very professional during the whole buying experience. He even came and picked me up since I have already sold my previous vehicle. Would defin Don was very professional during the whole buying experience. He even came and picked me up since I have already sold my previous vehicle. Would definitely purchase another vehicle from him. More
Excellent service was provided starting with the initial contact and continuing on through our actual receipt of the car. Robert was very responsive to all of my questions and kept in timely contact with me contact and continuing on through our actual receipt of the car. Robert was very responsive to all of my questions and kept in timely contact with me during my search for a vehicle. I was kept apprised of the progress on delivery of the car, it arrived on the committed date and pick up was arranged at my convenience. The unctions and operation of the various features of the car were all explained to me at pick up and I would definately reccomend Robert and his assistant as the people to deal with in leasing a car from Park Place. More
Awesome salesman, awesome dealership This was our first experience with Park Place Lexus. From the minute my wife and I walked in the showroom, Adam made us feel at home. He went above This was our first experience with Park Place Lexus. From the minute my wife and I walked in the showroom, Adam made us feel at home. He went above and beyond in familiarizing us with the options available in the new Lexus RX and actually searched Lexus' entire inventory for models that had all of the options we wanted. He was able to locate a 350 with the Luxury package for me that was actually in Texas. On top of that, Adam also found a 350 F Sport that included every option my wife wanted (pretty much every possible option) and is now on order for her. At the time of purchase, Adam also went through all possible financing/leasing scenarios & options with me. He didn't even flinch while I kept throwing additional financing scenarios by him. Ultimately, it was Adam's professionalism, honesty and patience that had two Lexus "newbies" end up deciding to purchase two vehicles. I received my 350 RX earlier this week and, before leaving the lot, Adam spent the time to go through each button, knob, feature and function in detail. This has been the best car buying experience I have had and I will definitely give Adam my business in the years to come. More
First Class Experience Our RX lease was reaching the end of term, and we received a call from Brian Safianow to discuss options for our next vehicle. Having worked with Bria Our RX lease was reaching the end of term, and we received a call from Brian Safianow to discuss options for our next vehicle. Having worked with Brian on three cars previously, we knew our decision to purchase from him was the right choice before even driving to the dealership. Brian always keeps our needs top of mind, and we know we will always be treated like family working with him. While we are enjoying our new cars, I know our next purchase will start with a call to Brian! More
Brian's the best All service advisors have been excellent Nigel is amazing Brian Safiano has no equal in my experience. He should be training others on customer All service advisors have been excellent Nigel is amazing Brian Safiano has no equal in my experience. He should be training others on customer satisfaction More
Jerry Hinson....Excellent...Top Notch We recently replaced our RX 350 with a new RX. Jerry Hinson made it a very enjoyable experience. Jerry's knowledge of the new 2016 RX was excellent. We recently replaced our RX 350 with a new RX. Jerry Hinson made it a very enjoyable experience. Jerry's knowledge of the new 2016 RX was excellent. Jerry helped us determine which car was the right fit for us. Jerry reflects the Park Place Plano attention to service, detail, and excellence. Jerry is the reason that we will continue to come back to Park Place Plano for all of our service needs and future car purchases. Sincerely Ed and Brenda Carter More