
Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,316 reviews
First Class Experience Our RX lease was reaching the end of term, and we received a call from Brian Safianow to discuss options for our next vehicle. Having worked with Bria Our RX lease was reaching the end of term, and we received a call from Brian Safianow to discuss options for our next vehicle. Having worked with Brian on three cars previously, we knew our decision to purchase from him was the right choice before even driving to the dealership. Brian always keeps our needs top of mind, and we know we will always be treated like family working with him. While we are enjoying our new cars, I know our next purchase will start with a call to Brian! More
Brian's the best All service advisors have been excellent Nigel is amazing Brian Safiano has no equal in my experience. He should be training others on customer All service advisors have been excellent Nigel is amazing Brian Safiano has no equal in my experience. He should be training others on customer satisfaction More
Jerry Hinson....Excellent...Top Notch We recently replaced our RX 350 with a new RX. Jerry Hinson made it a very enjoyable experience. Jerry's knowledge of the new 2016 RX was excellent. We recently replaced our RX 350 with a new RX. Jerry Hinson made it a very enjoyable experience. Jerry's knowledge of the new 2016 RX was excellent. Jerry helped us determine which car was the right fit for us. Jerry reflects the Park Place Plano attention to service, detail, and excellence. Jerry is the reason that we will continue to come back to Park Place Plano for all of our service needs and future car purchases. Sincerely Ed and Brenda Carter More
Great service with a smile! Gabriel was our dealer this go-round as we purchased our 4th Lexua! He knew all of the details of the RX350 that we were purchasing. He was very patie Gabriel was our dealer this go-round as we purchased our 4th Lexua! He knew all of the details of the RX350 that we were purchasing. He was very patient with us as I tended to repeat questions for clarification! Gabriel presented us with a buying option we had never even considered and we went that route! He has followed up with us to answer any other questions that we might have after owning the car. Park Place Lexus- you have a real asset in Gabriel! He worked his way up from a car washer there! We were extremely impressed! More
The best car buying experience yet I found myself in need of replacing a beloved Lexus RX350 that the wife had been driving for a number of years. I called upon Jerry Hinson at Park Pl I found myself in need of replacing a beloved Lexus RX350 that the wife had been driving for a number of years. I called upon Jerry Hinson at Park Place Lexus in Plano, TX to assist me with this task. His help in determining the best replacement for my wife and in maximizing the trade-in value of my current car was far above the help I've received in the past working with automobile "experts". His desire to not just "sell a car" but to build a relationship with the buyer to ensure that their needs are best met is unmatched. I highly recommend not only Park Place Lexus to buyers but you'd be remiss if you don't ask for Jerry Hinson to assist you in your purchase. More
A New Member of the Lexus Family I had my last (non-Lexus) car for nearly a decade and was hesitant to buy a new car until I found one I loved. After researching other cars and meetin I had my last (non-Lexus) car for nearly a decade and was hesitant to buy a new car until I found one I loved. After researching other cars and meeting with other dealerships, I knew I would walk away with a Lexus from the moment I walked into the Lexus Dealership and started working with Brian. Brian was exceptional from setting up our first appointment to following up after my purchase. He spent hours working with me at our first meeting, understanding my needs, discussing my options, and stayed attentive throughout the process. He was a pure delight to work with and I look forward to my future purchases with Lexus and Brian. Thank you for welcoming me into the family! More
Awesome! Brian has helped me with the purchase of the past 5 Lexus cars, and he is a pleasure to work with. Very helpful and courteous, and makes the process a Brian has helped me with the purchase of the past 5 Lexus cars, and he is a pleasure to work with. Very helpful and courteous, and makes the process as quick and easy as possible. He is so attentive to all the details. A real Pro. Thanks Brian. More
The Unexpected purchase but HAPPY I DID I had an absolute great experience with purchasing my 2016!!! Thank you bunches Jeff for excellent service, I'm a forever Lexus buyer!!!! Absolutely n I had an absolute great experience with purchasing my 2016!!! Thank you bunches Jeff for excellent service, I'm a forever Lexus buyer!!!! Absolutely no regrets!! Loving my new 2016 IS Lexus More
Personal, professional and competent Purchasing a vehicle can be an intimidating process, especially today with so many options and technical aspects. Brian Safianow and I have been Purchasing a vehicle can be an intimidating process, especially today with so many options and technical aspects. Brian Safianow and I have been through several new Lexus purchases together, easily over a decade. He has taken the time to understand my needs and preferences, and has always presented options that I had not considered. He is also my trusted referral for friends and family. They have all enjoyed their experience and appreciate his amazing attention to detail. Thank you, Brian. I look forward to our next Lexus adventures! More
Purchasing a 2016 RX 350 By chance, Gabriel Delgado was our contact person when we visited Park Place to consider purchasing a new car. All meetings with Gabrie were positive By chance, Gabriel Delgado was our contact person when we visited Park Place to consider purchasing a new car. All meetings with Gabrie were positive. W were pleased with Gabriel's professionalism and straightforwardness. He is a calm, willing to answer any question. We especially liked that Gabriel kept his word, following through with each task. We highly recommend Gabriel to any person seeking to purchase a new Lexus! More