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Park Place Lexus Plano
Plano, TX
3,241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,241 reviews
October 27, 2016
Lisa Edwards - RC350 Purchase Seriously the best dealership I have ever worked with. I had a horrible experience with Boardwalk Audi, went to Park Place that night and purchased my Seriously the best dealership I have ever worked with. I had a horrible experience with Boardwalk Audi, went to Park Place that night and purchased my new RC350. Darren Smith and Don Mitchell, salesmen, are always there to attend to my customer needs. Super friendly. I will never leave Lexus again. :) Kendall Richards, finance, was super helpful and looking out for my best interests doing everything possible to ensure my financing was equitable and fair. Absolutely love these guys. The entire team and Park Place is amazing!!!!! The new location is absolutely stunning as well. :) More
by LisaLexieRC350F
Employees Worked With
Kendall Richards, Darren Smith, Don Mitchell
October 26, 2016
no pressure, pleasant experience My husband and I were amazed regarding the no pressure approach to car selling we experienced at Park Place Lexus Plano. Instead of stressful event, K My husband and I were amazed regarding the no pressure approach to car selling we experienced at Park Place Lexus Plano. Instead of stressful event, KC and Mike made it a very pleasant experience. I love my RX 350!!! More
by Emilina
Employees Worked With
Khurram "KC" Chaudhry, Mike McAllister
October 26, 2016
Poor follow-through Vehicle not as described and follow through after the sail was poor. Automatic windshield wipers did not work on a 2015 certified Lexus. Was told t Vehicle not as described and follow through after the sail was poor. Automatic windshield wipers did not work on a 2015 certified Lexus. Was told to get it fixed and send a bill. Four request and no reimbursement. More
by Brace58
Employees Worked With
Mark Dresselhuys
October 26, 2016
Excellent service, A+. Pleasant experience, this is my 3rd purchase through Park Place and all of them have been great. Mike O'Brien help me all the way in trying to get wha Pleasant experience, this is my 3rd purchase through Park Place and all of them have been great. Mike O'Brien help me all the way in trying to get what was the best fit for me. Awesome to work with him. More
by Manny M.
Employees Worked With
Mike McAllister, Michael G. O'Brien II
October 26, 2016
What a great experience . My trade at Park Place has opened my eyes to what a superb dealership should be.Tony Accosta represented the dealership in a very professional manner My trade at Park Place has opened my eyes to what a superb dealership should be.Tony Accosta represented the dealership in a very professional manner along with a guided tour of this great facility. More
by joe
Employees Worked With
Tony Acosta
October 26, 2016
Excellent Service I dealt with Michael O' Brien at Park Place.Plano. He was an excellent salesman. He was very thorough and explained the contract very well. And has al I dealt with Michael O' Brien at Park Place.Plano. He was an excellent salesman. He was very thorough and explained the contract very well. And has already followed up this morning. He worked very hard to get me a great deal on my car. I would be pleases to recommend him as a salesman to a friend. More
by bebbas
Employees Worked With
Michael G. O'Brien II
October 25, 2016
Very professional... Michael listened attentively to my leasing needs and explained my options that would best help me. I appreciate is time and honesty. I would recommend Michael listened attentively to my leasing needs and explained my options that would best help me. I appreciate is time and honesty. I would recommend him and Kenneth Adkins to anyone looking for quality service.. More
by Sent 1
Employees Worked With
Kenneth Adkins, Michael G. O'Brien II
October 25, 2016
Surprise Gift for my wife My wife has always wanted a Lexus, but never asked for one.. Her birthday was September 25th and I planned to give her one as a surprise! Jimmy Bryan My wife has always wanted a Lexus, but never asked for one.. Her birthday was September 25th and I planned to give her one as a surprise! Jimmy Bryan was my contact and Salesman at Park Place, not only did he negotiate with me honestly and fairly, but helped me pull off the surprise and he had placed a big Red Bow on it too! Mal Smith More
by Mal Smith
Employees Worked With
Jimmy Bryan
October 23, 2016
Our purchase and experience with Herb Simonsen The Dietz Family, Gerald, Alice, and Geoff had a great experience with Herb Simonsen. He had been recommended to us by a friend and neighbor and he m The Dietz Family, Gerald, Alice, and Geoff had a great experience with Herb Simonsen. He had been recommended to us by a friend and neighbor and he met all our expectations. He listened to and provided information that related to our specific needs. He was patient and available to be sure we understood all answers to questions that pertained to us. The dealership had a very professional atmosphere which made our time there very pleasant. Herb was professional as well as friendly. It will be our pleasure to recommend, and use Herb for our needs concerning our automobiles. We wish him continued success. The Dietz Family More
by may1234
Employees Worked With
Herb Simonsen
October 23, 2016
Superior Car Buying Experience & Satisfaction Some dealerships get it and others don't. It's just that simple. In my 40 years of car buying experience, I can say that Park Place Lexus Plano gets i Some dealerships get it and others don't. It's just that simple. In my 40 years of car buying experience, I can say that Park Place Lexus Plano gets it. When I decided to buy a new RX350 this year, Carl Keith listened carefully to my plan to surprise my wife for her birthday and helped me execute it perfectly. He cut through the red tape and we made the deal efficiently. His professionalism was key in making my buying experience a pleasure. More
by Bob1026
Employees Worked With
Carl Keith
