Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,241 reviews
New Car Purchase We had decided to purchase another new Lexus RX350. Park Place Lexus had been very professional and competent in servicing our other Lexus vehicle, so We had decided to purchase another new Lexus RX350. Park Place Lexus had been very professional and competent in servicing our other Lexus vehicle, so they were the automatic choice. Tristan Capehart, our sales experience manager, was most helpful and patient in helping us select our new 2017 Lexus RX350. After talking with him on the phone, he had a couple of options waiting on us when we arrived at the dealership. Talk about service, our time there was fairly short, and we purchased a new car within the hour. WE now have two Lexus RX350s and couldn't be happier. Thank you Park Place and thank you Tristan. More
Herb is the man! This was my first experience at Park Place and it was very good. Herb was nice and very helpful. I was also surprised at the reasonable pricing on so This was my first experience at Park Place and it was very good. Herb was nice and very helpful. I was also surprised at the reasonable pricing on some used cars. More
My best car buying experience ever! This is the second car I have purchased from Park Place and the experience both times was outstanding! I would, without hesitation, recommend Park Pla This is the second car I have purchased from Park Place and the experience both times was outstanding! I would, without hesitation, recommend Park Place and Darren Smith to anyone looking for a new or pre-owned vehicle. The exceptional experience did not end when I drove off the lot, but continued with a service team that always ensured I was treated like family. Thank you Darren Smith and Park Place for the best car buying experience ever! More
Amazing Experience! Amazing experience with Park Place Lexus Plano! I am a first time Lexus buyer and Chris Kim went above and beyond! The experience was so great that bo Amazing experience with Park Place Lexus Plano! I am a first time Lexus buyer and Chris Kim went above and beyond! The experience was so great that both my sister and I made a purchase for each of us. We came in on a Thursday night and was able to close on a deal that same night. Chris was not your typical car salesman. He was honest, attentive, and accommodating. I cannot say enough good things about him. I recommend anyone looking for a new Lexus to ask for Chris Kim. Thank you so much, Chris! More
Love your service Very nice person and very friendly.Get my new car there,he is very very nice man.I will bring more friend to visit soon. Very nice person and very friendly.Get my new car there,he is very very nice man.I will bring more friend to visit soon. More
My best car buying experience yet! Tony treated us with integrity and outstanding customer service throughout the entire process. He also called back to update me about my credit applic Tony treated us with integrity and outstanding customer service throughout the entire process. He also called back to update me about my credit application. I had bad credit at the time, and instead of leaving me in limbo like most sales associates he presented some options that could get me in the car I wanted. He didn't try to sale me something else or send me anywhere else. We drove all the way from Georgia to Texas with just his word and or faith in God to get our car. The car was ready and so was our paperwork. Although there were some issues with the car, Tony made sure they were fixed before we left the dealership and headed back. I proudly tell everyone about my experience, and I recommend park place and Tony for a great car buying experience! More
Excellent experience My wife and I bought 2 cars from Lexus Park place actually was our 3rd in the past 4 yrs.. Never enjoyed giving get my money away as much as I did wi My wife and I bought 2 cars from Lexus Park place actually was our 3rd in the past 4 yrs.. Never enjoyed giving get my money away as much as I did with Zane and Mike . They truly made the buying experience Fun!! More
Great experience I've purchased 3 cars. This was my fourth and best experience. No pressure, very easy. Herb was very knowledgeable and gave good information. I ha I've purchased 3 cars. This was my fourth and best experience. No pressure, very easy. Herb was very knowledgeable and gave good information. I had my 11 year old with me and she forgot her mobile phone, yet she was engaged without technology through the whole process. More
Incredible Experience This was our first purchase of a car from Park Place Lexus. Kenneth Adkins came highly recommended. Ken was very honest and upfront with us from the This was our first purchase of a car from Park Place Lexus. Kenneth Adkins came highly recommended. Ken was very honest and upfront with us from the start. I never felt any pressure from him whatsoever. We visited other Lexus dealerships in Dallas, but we ended up purchasing our vehicle from Kenneth. Even after the purchase, the additional work that was completed was very convenient, and he had a loaner vehicle ready for me. I would certainly purchase another vehicle from him in the future. The process was professional from start to finish! More
Salesperson of the Year Just bought our 4th car from Kenneth Adkins here. I usually shop for months before purchasing a car. He is a pleasure to work with and somehow manages Just bought our 4th car from Kenneth Adkins here. I usually shop for months before purchasing a car. He is a pleasure to work with and somehow manages to beat any deal we find, whether it is new or used. He is a professional listener and works diligently to find what we need. I probably bought my first car from Kenneth more than a decade ago, but he routinely checks in, to see how things are going. He epitomizes the Lexus Experience and we are grateful for his consistency, in going the extra mile. I just sent a family member to Kenneth Adkins and she received the same earnest, courteous and efficient customer service. Thank you! More