Park Place Lexus Plano
Plano, TX
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Customer Service Ledgends Park Place Lexus facilitated our last 4 car purchases. Our experience from sales to service has been nothing short of full satisfaction. Kenny Adekoy Park Place Lexus facilitated our last 4 car purchases. Our experience from sales to service has been nothing short of full satisfaction. Kenny Adekoya in sales communicates regularly with us in an effort to insure satisfaction with our purchases. Steve Spade in Service goes above and beyond to insure that our vehicles are kept in excellent condition. Due to the interest of these gentlemen we feel the comfort and safety of our family is held in high regard. I appreciate the piece of mind I feel when traveling with my family. More
Attentative, Smart, Helpful Gabriel did an excellent job educating us about the vehicle lineup which helped us in our decision making process. He showed us several vehicles, was Gabriel did an excellent job educating us about the vehicle lineup which helped us in our decision making process. He showed us several vehicles, was patient, and provided insightful knowledge based on his experience. My wife and I plan on being long time customers and he's one of the main reasons why. Mr. Delgado is very personable and dedicated to excellent customer service (which is rare nowdays). More
Very pleased with experience and treatment at Park Place It started that Park Place sales person told me on the phone that they discount $3,000 to $4,000 off sticker and I had been quoted only about $2,500 d It started that Park Place sales person told me on the phone that they discount $3,000 to $4,000 off sticker and I had been quoted only about $2,500 during a visit to another Lexus dealer. When I arrived, I saw lots of busy activity from other happy customers and my sales person went out of his way to make a deal. The car they had in my color had $1,100 additional fancy wheels that I did not want so he swapped wheels down to the standard ones that come with the base model. The 2017 RX drives much better than my previous 2015 RX. Very happy with the car and the experience. More
Incredible Experience Lexus has made its name being a reliable brand while delivering luxury in all forms. Ross is the perfect professional to be paired with the Lexus bran Lexus has made its name being a reliable brand while delivering luxury in all forms. Ross is the perfect professional to be paired with the Lexus brand. My wife and I went to look at a couple of cars just to see what Lexus had to offer. We were greeted by Ross and knew he was going to take care of us. Through out the entire process he was courteous, knowledgeable, and professional. Through old notions of car salesmen being sketchy Ross consistently proved each one wrong. His casual approach kept us at ease. At the end of it all we walked out with a great deal and a great buying experience. If you're thinking about buying a Lexus I urge you to give Ross a call. You won't regret it. Thanks again Ross!! More
Jimmy Bryans knowledge and sellsmanship. I have bought many vehicles throughout the years and dealt with several salesmen and my experience with Park Place Lexus has been by far the best. Jim I have bought many vehicles throughout the years and dealt with several salesmen and my experience with Park Place Lexus has been by far the best. Jimmy Bryan is very knowledgeable and a great Salesman. I didn't feel any pressure or haggling throughout the process of buying a vehicle. He explained everything from start to finish. I found my experience with Jimmy fun and I love my new car. I will tell anyone looking for a new vehicle to call Jimmy! There is nothing that I need to know about my car because he explained everything and if I need help he is there. Thank you Jimmy Bryan More
Exceeds Expectations! This dealership was top notch! Jimmy went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and hi This dealership was top notch! Jimmy went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on an es 350 the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Jimmy Bryan to anyone who is looking for a new or used vehicle. More
Great Experience ! This is our second Lexus we have purchased from Park Place, Both times Jimmy Bryan was our Salesman, He was extremely helpful , Knowledgeable , Profes This is our second Lexus we have purchased from Park Place, Both times Jimmy Bryan was our Salesman, He was extremely helpful , Knowledgeable , Professional , & friendly. It took me forever to decide on which Lexus to buy the second time, I came in so many times for many months trying to make a decision, I had so many questions , test drove so many cars........... Jimmy never rushed me , always patient & pleasant. He made the process of buying a car enjoyable. Finally made a decision & I love my RX 450, it rides like a dream. We would HIGHLY recommend him to Family & Friends or anyone we come across that is looking for a car. We will most surely buy another car from him in the future. More
Wonderful experience at Park Place Lexus Our experience with Park Place Lexus was so pleasant. We were able to test drive and make our purchase so smoothly. We would definetly recommend the Our experience with Park Place Lexus was so pleasant. We were able to test drive and make our purchase so smoothly. We would definetly recommend the people and dealership to anyone and everyone who asks. David Broadbent was a pleasure to work with and made sure we were well taken care of. He walked us through the purchase of our car and also walled us through all of the many services Park Place gas to offer. More
Great Experience @ Park Place Plano This is my second vehicle through them and as always was great hassle free experience. Viktor Koleychik was extremely helpful with a good sense of hu This is my second vehicle through them and as always was great hassle free experience. Viktor Koleychik was extremely helpful with a good sense of humor too! :-) More
EXCELLENT CUSTOMER SERVICE From the moment I walked into the dealership/Park Place Lexus, I felt like I was not just a customer but a special customer. I was looking for a part From the moment I walked into the dealership/Park Place Lexus, I felt like I was not just a customer but a special customer. I was looking for a particular Salesperson as I had already picked out the vehicle I intended to purchase. I was with my sister who wanted to look at the Lexus SUVs. When she advised the Salesperson that she was just looking, he told to let him know if she had any questions or if he could help any further. He was available but did no hover. When I met my Salesperson/Naseem Mushtaq, I was very impressed with his knowledge completing the paperwork and answering all my questions (NOTE-I came from Austin, TX to buy) I have been to many Luxury Auto Dealerships, but Park Place Lexus Plano (and Park Place Volvo/Awan Sohaib, where my wife has shopped) excelled in Customer Service which has always been very important to my family, whether it is a restaurant or any other type of business. More