Park Place Lexus Plano

Great Experience! Joel made everything easy on me. He provides excellent customer service which is why I still deal with Park Place even though I live in Houston. Joel made everything easy on me. He provides excellent customer service which is why I still deal with Park Place even though I live in Houston. More

Trustworthy, friendly, no hassle I was referred to Pat by a close friend of mine. She was right about him. He is trustworthy, friendly, and provided a no hassle car buying experienc I was referred to Pat by a close friend of mine. She was right about him. He is trustworthy, friendly, and provided a no hassle car buying experience. Pat was patient and knowledgeable. He helped me compare the vehicles I was considering to narrow down to the best value for my money. He also made me feel like I was important to him and a valued customer...even stayed late so we could complete the transaction without making me feel rushed. As an added benefit, he's got some great stories to tell! As long as Pat is still in the car business, I'll always buy from him. Thanks for taking good care of me, Pat! More

Exceptional Purchase Experience!!! Michael O'Brien is an exceptional individual. He was patient, knowledgeable and only wanted me to be happy with my purchase decision. Michael showed Michael O'Brien is an exceptional individual. He was patient, knowledgeable and only wanted me to be happy with my purchase decision. Michael showed me all the available GXs at the Plano location and offered to set up a time to go look at the GXs at the Grapevine location. His only interest was to make sure I had all the information I wanted to get the GX I would be happy driving. I would recommend anyone looking for a Lexus to call the Plano dealership and ask for Michael O'Brien. You won't regret it!!! More

Fair price on a great used car I am rather demanding when it comes to sales/service. My Sales Assoc, Sean, was responsive and attentive without being over bearing like other dealer I am rather demanding when it comes to sales/service. My Sales Assoc, Sean, was responsive and attentive without being over bearing like other dealers. We settled on what I think was a very fair price - I might have been able to get a little lower price, but still feel it was a very fair price for a good vehicle. More

Fantastic experience My first time buying a car at a dealership and they made it so easy. Tony Acosta was so patient and explained everything. I highly recommend park plac My first time buying a car at a dealership and they made it so easy. Tony Acosta was so patient and explained everything. I highly recommend park place!!! More

The entire purchase experience was a pleasure My wife and I went to Lexus with the intent of purchasing a used Acura RDX. It proved to be too small for our needs. We were shown a 2013 Lexus RX 3 My wife and I went to Lexus with the intent of purchasing a used Acura RDX. It proved to be too small for our needs. We were shown a 2013 Lexus RX 350 with 43,000 miles on it and it looked like it was brand new. We kept it overnight for an extended "test-drive" and decided that it was just right for us. The dealership worked with us and we came to an agreement on the price. They gave us fair money for our trade-in. A mix-up over a repair that was supposed to take place at the dealership was resolved quickly and we were accommodated. Unfortunately the vehicle sustained over $9,000 in a hailstorm two weeks after we took possession but we can't blame that on Park Place! More

Exceptional customer service Great experience! The staff is friendly, provides you with all the details and allows you time to consider your purchase without rushing you. This w Great experience! The staff is friendly, provides you with all the details and allows you time to consider your purchase without rushing you. This was the best car buying experience I have had. More

Customer service here is awesome! The sales team is perfectly helpful and the service department keeps us coming back for more. We have now purchased 3 vehicles from Park Place Plano a The sales team is perfectly helpful and the service department keeps us coming back for more. We have now purchased 3 vehicles from Park Place Plano and we will be back for more! Roger is awesome and AJ in the service department is so helpful and kind. More

Seamless sales process The entire process -from initial contact to taking possession of my new vehicle- was seamless and effortless. After communicating over the phone my r The entire process -from initial contact to taking possession of my new vehicle- was seamless and effortless. After communicating over the phone my requirements to Joel, he presented to me all the incentives available from Lexus to help me accomplish my goal. It only took one visit in the morning to the dealership and one visit in the afternoon, and in a little over an hour I was able to drive off the lot with my new vehicle. All the necessary paperwork, including the financials, were processed, in my presence, by my sales advisor. I am extremely satisfied with my sales experience. More

Simple, easy and excellent My wife and I deal with Sean McClowry and he is great, knows the cars and takes great care of his customers. He went through everything and all the am My wife and I deal with Sean McClowry and he is great, knows the cars and takes great care of his customers. He went through everything and all the amenities they have to offer why you wait. More